Background Investigation Jobs in Chicago, IL

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Looking for Background Investigation jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Background Investigation position in the Chicago, IL area.

Customer Support Engineer

Company: Intercom

Location: Chicago, IL

Posted Jul 29, 2023

Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. (California, Colorado, Florida, Illinois, Massachusetts, New York, North Carolina, Texas, and Washington).Is this role not quite what you're looking for? Join our Talent Community to stay connected with us.  Intercom is currently able to hire if an employee has a permanent residence in the following locations; Australia, Ireland, England and applicable US states. :)Competitive salary and meaningful equityComprehensive medical, dental, and vision coverageRegular compensation reviews - great work is rewarded!Open vacation policy and 10 corporate holidaysPaid Parental Leave Program401k plan & matchIn-office bicycle storageFun events for Intercomrades, friends, and family! If there’s something important to you that’s not on this list, talk to us! Robotic agents running through a script of predetermined messages, never helping or sympathizing, just programmatically following instructions. You don’t have to be proficient in one of the languages we use (Ruby and JavaScript) but you should have an active interest in learning themComputer Science degree or 1-2 years working in a web development backgroundPrevious experience with problem solving in a troubleshooting environmentHowever, great support takes more than tech skills, so we also need you to have:A real interest in helping a high volume of customers who range from experienced developers to non-technicalThe ability to rapidly switch gears while retaining focus on the bigger pictureExcellent written communication skills with the ability to explain complex topics in easily understood, concise language [English]Ambition, eagerness to learn and improve, passion for tech and the future of the internetBonus skills & attributes &128588;Strong knowledge of Ruby, Rails and JavascriptFamiliarity with native mobile developmentBenefits &128525;We are a well-treated bunch, with awesome benefits! &128214;The basic requirements to be successful in this role are:Solid basic knowledge of programming. This is a very hands-on, technical role, that is much broader than a typical ticket-based support position. In this role, you will be directly responsible for helping people integrate Intercom into their products, diagnose and report problems they have, and serve as the bridge between our customers and our product teams.We use Intercom to support Intercom customers, so whether you’re just starting out in your career or want to get a deeper understanding of fundamental customer motivations and how those are applied to building an ambitious, world-class product, this role provides that great opportunity.

Customer Support Engineer

Company: Intercom

Location: Chicago, IL

Posted Jul 29, 2023

Intercom is an AI-powered, automation-first customer service platform that offers fast support, high customer satisfaction, low costs, and happy service teams. It provides a seamless customer experience across automation and human support. The company, founded in 2011, is backed by leading venture capitalists and has over 25,000 global organizations using its platform. The Customer Support team at Intercom is looking for a support engineer to join their team in Chicago, offering a hands-on, technical role that is much broader than a typical ticket-based support position. The role involves helping customers integrate Intercom into their products, diagnose and report problems, and serve as a bridge between customers and product teams. The company values diversity and is committed to a policy of Equal Employment Opportunity.

Cloud/DevOps Engineer

Company: Halo Investing

Location: Chicago, IL

Posted Jul 28, 2023

Halo Investing, a leading Fintech company, has raised over $100 million in Series C funding. They are seeking a Cloud/DevOps Engineer to manage cloud infrastructure, automate operations, and ensure security. The company values collaboration, communication, and passion. They offer competitive benefits, a flexible work environment, and opportunities for professional growth.

Senior Business Intelligence Engineer

Company: Green Thumb

Location: Chicago, IL

Posted Jul 28, 2023

The Senior Business Intelligence Engineer role at Green Thumb is an exciting opportunity to build, automate, and maintain corporate automation workflows. The role requires knowledge in orchestration pipeline, AWS integration technologies, Python, SQL, and PowerShell. The candidate should have experience in designing and implementing scalable ETL design and mappings, and be able to partner with key stakeholders to solve strategic initiatives in an Agile environment.

Complex Claims Consultant - Life Agent Broker Dealer

Company: CNA

Location: Chicago, IL

Posted Jul 28, 2023

CNA is seeking a claim professional to handle professional liability claims for their Financial Lines claim group. The individual will operate within specific limits of authority to negotiate and settle claims and attend mediations. The role requires high organization, independent motivation, and responsiveness/communicative skills. The individual will manage Financial Lines claims with moderate to high complexity and exposure for a specialized line of business.

Customer Support Engineer

Company: Intercom

Location: Chicago, IL

Posted Jul 29, 2023

Intercom is an AI-powered customer service platform that offers a seamless customer experience across automation and human support. They have over 25,000 global organizations using their platform to send over 600 million messages per month and enable interactions with over 800 million monthly active end users. The company was founded in 2011 and is backed by leading venture capitalists. The Customer Support team at Intercom is looking for a support engineer to join their team in Chicago. This is a hands-on, technical role that involves helping customers integrate Intercom into their products, diagnose and report problems, and serve as a bridge between customers and product teams.

Complex Claims Specialist - Cyber, Technology, Media Liability and MPL

Company: CNA

Location: Chicago, IL

Posted Jul 28, 2023

The job posting is seeking a Complex Claims Specialist for the Cyber, Technology, Media Liability, Miscellaneous Professional Liability (MPL) and Fidelity claim team. The ideal candidate has an appreciation for the customer, ensures best-in-class service, and is accustomed to acting with a sense of urgency.

Senior Director, Corporate Communications

Company: project44

Location: Chicago, IL

Posted Jul 28, 2023

project44, a leading supply chain visibility platform, is seeking a Senior Director of Corporate Communications. The role involves managing executive communications, corporate PR, social media, and content. The ideal candidate should have 10+ years of experience in PR, preferably in B2B SaaS, with strong media relationships and exceptional leadership skills. They should be able to develop compelling narratives, build and deliver impactful communications programs, and lead a team. The candidate will work closely with the Chief Marketing Officer and senior executives, and will be responsible for leading the Corporate Communications function, including developing executive platforms, creating and implementing PR strategies, and drafting scripts, narratives, and messaging. The role requires a proven background in driving measurable PR results, strong writing skills, and a focus on results.

Complex Claims Consultant - Financial Institutions and Public D&O

Company: CNA

Location: Chicago, IL

Posted Jul 28, 2023

CNA is a premier provider of professional liability insurance with a strong benefits package and a culture that values employees. They are seeking a Complex Claims Consultant to manage high severity D&O and E&O claims for public companies and financial institutions. The role involves investigating and maintaining complex professional liability claims, reviewing coverage, assessing liability and damages, securing information, and negotiating and settling claims. The individual should have advanced technical and product specific expertise, claims resolution skills, and knowledge of insurance and claims principles.

Team Lead, Product Analytics

Company: Adyen

Location: Chicago, IL

Posted Jul 28, 2023

Adyen is seeking a skilled and experienced Team Lead for Product Analytics in North America. The ideal candidate will be a technical expert in product analytics, data analysis, and data-driven decision-making, with proficiency in tools like SQL, Python, Spark, R, or data visualization tools. They should also have prior experience in leading and managing teams, preferably in a similar analytics or data-driven environment. The role involves developing data strategy, hiring and mentoring team members, delivering value through data projects, building scalable solutions, and working globally. The position is based in the Chicago office with domestic and international travel required. Adyen is an equal opportunity employer committed to diversity, equity, and inclusion.

Associate Principal, Software Engineering - ServiceNow Development

Company: OCC

Location: Chicago, IL

Posted Jul 27, 2023

The Software Engineer role involves providing technical leadership, subject matter expertise on the ServiceNow Platform, and ensuring best practice adherence for core system development. The candidate must have 5+ years of IT experience, 5+ years of ServiceNow implementation experience, and proficiency in JavaScript, RESTful APIs, and JSON. Strong understanding of CMDB and Agile methodologies is required. The role involves creating knowledge content, facilitating knowledge transfer sessions, and developing a train the trainer model. The candidate will have overall ownership of solution implementation and work with the team to ensure quality solutions.

Intern - Spring 2025 - Peoria IL

Company: CLA (CliftonLarsonAllen)

Location: Peoria, IL

Posted Jul 27, 2023

CLA is seeking Tax Interns for their Peoria, IL office. The internship provides opportunities to gain exposure to a particular industry or service specialty, work on various stages of an engagement or project, and potentially lead to a full-time offer. The company values its employees' physical, financial, social, and emotional well-being and offers comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for Background Investigation roles at different seniority levels?
Entry‑Level Investigators earn $50k–$70k; Mid‑Level Investigators $70k–$95k; Senior Investigators $95k–$130k; Lead/Director roles range $120k–$160k, depending on industry and clearance level.
What skills and certifications are essential for a Background Investigation professional?
Key skills include OSINT, forensic analysis, risk assessment, and regulatory compliance. Certifications such as Certified Background Investigator (CBI), Certified Security Professional (CSP), CISSP, ACIC, and ISO 27001 credential the candidate for advanced roles.
Are Background Investigation roles available for remote work?
Yes—many digital investigation, compliance, and risk analysis positions support fully remote work. On‑site roles typically require access to secure facilities and clearance, but remote work is common for data‑driven investigations.
What career progression paths exist within Background Investigation?
Typical progression: Investigator → Senior Investigator → Lead Investigator → Program Manager → Director of Investigations → VP of Security & Investigations. Each step adds leadership, policy‑setting, and cross‑agency coordination responsibilities.
What are the current industry trends impacting Background Investigation?
AI and machine‑learning platforms are automating evidence triage; blockchain is being used for tamper‑proof credential verification; regulatory shifts like GDPR, CCPA, and defense‑specific security directives are expanding compliance scopes; and fintech, healthcare, and defense sectors are driving higher demand for vetted talent.

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