Build Relationships Jobs in USA

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Looking for Build Relationships jobs in USA? Browse our curated listings with transparent salary information to find the perfect Build Relationships position in the USA area.

Director - Customer Success

Company: Vercel

Location: USA

Posted Dec 18, 2024

Vercel's Frontend Cloud provides a developer experience and infrastructure to build, scale, and secure a faster and more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web. The role of the Director of Customer Success is to manage a team of CSMs, deliver exceptional customer experiences, set and measure metrics, hire and grow the team, use a CS CRM to scale the CSM function, and improve customer issue resolution. The ideal candidate has 5+ years of experience in Customer Success at a SaaS company, experience in devising and implementing SaaS customer activations strategies, setting and managing KPIs and growth plans, experience driving efficiencies and scaling, experience managing projects, desire to work cross-functionally, and experience mentoring direct reports.

Technical Support Representative - French Speaking

Company: BigCommerce

Location: USA

Posted Dec 18, 2024

BigCommerce is disrupting the eCommerce industry as the SaaS leader for fast-growing midmarket businesses. They enable customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce has already expanded into Europe and is honing those efforts. They are seeking a Technical Support Representative that is French-speaking for their 24x7 Customer Success Services CSS Team.

Customer Success Manager

Company: Workiva

Location: USA

Posted Dec 18, 2024

The text describes the role of a Customer Success Manager (CSM) at Workiva. The CSM's primary mission is to maximize customers' return on investment (ROI) in the Workiva Platform. They will work closely with various teams to drive adoption, ensure continuous ROI, and consult on best practices. The CSM will also identify risks, manage customer communication issues, and track metrics. The job requires a minimum of an undergraduate degree and 2 years of related experience. The salary range is $57,000 - $91,000 with additional benefits.

Staff Site Reliability Engineer (SRE)

Company: Cribl

Location: USA

Posted Dec 18, 2024

Cribl Inc is seeking a Staff Site Reliability Engineer to join their mission to unlock the value of all observability data. The role is remote and involves contributing to the engineering organization's efforts to envision, create, deploy, test, and ship Cribl products. The position requires extensive experience with enterprise-scale continuous delivery environments, DevOps or SRE job titles, and experience with configuration management tools like Terraform. The salary range is $180,000 - $240,000, depending on geographic location.

Software Engineer - Growth

Company: Monarch Money

Location: USA

Posted Dec 18, 2024

Monarch is a well-funded, fully remote company that aims to help users manage their financial life. They have quickly become one of the premier ways to do so, with customers loving the product and experiencing rapid organic growth. The company's founding team consists of product-driven serial entrepreneurs with multiple exits, and their CEO was one of the original creators of Mint. They are passionate about building a company and product that both customers and employees love, and are well-funded by top venture firms and angel investors. They are looking for a Senior Staff or Principal Software Engineer focused on Growth to help build product experiences that help Monarch reach more users and help those users through the path to financial success using Monarch.

Customer Engineer Sr Manager

Company: Gympass

Location: USA

Posted Dec 17, 2024

Wellhub is a corporate wellness platform that offers a comprehensive employee wellbeing solution. They are hiring a Customer Engineer Sr Manager to work on technical support, requirements gathering, and client enablement. The role involves working with clients and their technology teams to integrate Wellhub with clients' processes and systems, handling client information security, and driving platform and process enhancements. The company offers a total rewards approach, flexible work options, wellness benefits, and a $127,360 - $143,280 annual base salary range.

CX Project Manager

Company: Olo

Location: USA

Posted Dec 18, 2024

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. They offer digital ordering, payment, and guest engagement solutions to help brands do more with less and make every guest feel like a regular. They are looking for an experienced project manager to join their team and lead the execution of a portfolio of projects. The role offers remote work, flexible hours, and a competitive salary range of $54,668 - $74,458 annually.

Account Executive

Company: Telnyx

Location: USA

Posted Dec 18, 2024

The role involves selling programmable communications, wireless, and AI products to technical and business audiences. The candidate will manage their own funnel, articulate the value proposition, and work closely with the Solutions Engineering team. They must have proven success in SaaS, Cloud Storage, Data, or Security Communications Platforms, and experience selling into Enterprises and SMBs. The ideal candidate should have a BABS degree or higher, be familiar with sales automation tools, and have experience managing complex sales cycles.

Customer Operations Partner

Company: Roadie

Location: USA

Posted Dec 18, 2024

Roadie is a logistics management and crowdsourced delivery platform founded in 2014. They offer businesses fast, flexible, and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of US households by providing access to over 200,000 independent drivers nationwide. The Customer Operations Partner position is focused on building and nurturing relationships with key customers, serving as the main point of contact for high-value senders, and overseeing day-to-day activities for strategic accounts.

Digital Marketing Specialist

Company: Truleo

Location: USA

Posted Dec 18, 2024

TRULEO is an AI-powered Police Officer Assistant designed to enhance officer morale, recruitment, and retention. It streamlines tasks, promotes accountability, and helps law enforcement build stronger connections with communities. TRULEO is a well-funded, early-stage startup with world-class technology and culture, seeking a Digital Marketing Specialist to manage and optimize paid social media advertising campaigns and SEO strategies.

Backend Engineer - Podcast

Company: Spotify

Location: USA

Posted Dec 18, 2024

The Podcast Mission at Spotify is looking for a Backend Engineer to join their team and help expand their enterprise podcasting solution, Megaphone. The role involves enhancing enterprise creators capabilities, contributing to the mission of unifying Spotify's creator technologies, and building and maintaining critical integrations using Kubernetes, Ruby on Rails, and Java. The ideal candidate should have 2+ years of experience as a Backend Engineer working with Ruby on Rails or Java and have experience developing interfaces to both internal and external services.

Designer/Researcher

Company: Nava

Location: USA

Posted Dec 18, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They have been trusted by federal, state, and local government agencies to build transformative digital services. Nava focuses on populations that are the least protected and aims to restore trust between people and public institutions. As a client services company, they work with government agencies to improve how people apply for benefits, navigate healthcare, and more. They bill for their time and sell their expertise and problem-solving methodology to government clients. Nava is looking for a Designer/Researcher to collaborate on design and research efforts for programs that affect millions of Americans. The role requires a human-centered design mindset, user research, and collaboration with cross-functional teams. The company offers competitive benefits, time off, and opportunities for growth.

Frequently Asked Questions

Typical salary ranges by seniority for Build Relationships roles?
Junior‑level (0‑2 yrs) Build Relationships roles typically pay $60k–$80k annually in the U.S., mid‑level (2‑5 yrs) $80k–$110k, and senior‑level (5+ yrs) $110k–$150k. In high‑growth fintech or SaaS hubs, these ranges can be 10–15% higher.
What skills and certifications are most valuable in this field?
Core skills: CRM proficiency (Salesforce, HubSpot, Gainsight), data‑driven decision making, communication, negotiation, and community management. Certifications that boost credibility include Certified Customer Success Manager (CCSM), HubSpot Inbound Marketing, Salesforce Administrator, and Google Analytics. Learning SQL and basic coding (Python) for data extraction adds competitive edge.
Is remote work common for Build Relationships positions?
Remote work is the norm for 70‑80% of Build Relationships roles. Companies like Atlassian, HubSpot, and Stripe offer fully remote positions, while others maintain hybrid models in tech hubs. Applicants should highlight remote‑collaboration experience on tools such as Zoom, Miro, and Teams.
What career progression paths exist within Build Relationships?
Typical progression: Associate / Junior → Manager → Senior Manager → Director → VP of Customer Success. Each step adds responsibility for larger teams, strategic planning, and cross‑department budgets. Rapid growth can be accelerated by taking on high‑impact projects, publishing thought leadership on Medium or LinkedIn, and mentoring junior staff.
What industry trends should Build Relationships professionals watch?
Key trends: AI‑powered customer success platforms (e.g., Gainsight PX, Totango), increased focus on churn prediction, integration of NPS with real‑time sentiment analysis, and the rise of community forums powered by Discord or Slack. Companies are also adopting subscription‑based pricing, making upsell and expansion a core KPI for Build Relationships professionals.

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