Committed To Diversity And Inclusion Jobs in New York City, NY

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Strategic Customer Success Manager

Company: Rokt

Location: New York City, NY

Posted Mar 01, 2025

mParticle by Rokt, a leading customer data platform, is seeking a Strategic Customer Success Manager. The role involves building strong relationships with key stakeholders, understanding customer needs, and driving platform adoption. The ideal candidate should have 8+ years of customer-facing experience, a proven track record in enterprise solutions, and expertise in mobile data-driven marketing. Rokt offers a competitive total compensation package, including a fixed annual salary, equity plan grant, and world-class benefits. The company values transparency, diversity, and fosters a culture of innovation and growth.

Frequently Asked Questions

What are the salary ranges for entry‑level, mid‑level, and senior diversity & inclusion roles in tech?
Entry‑level DEI Coordinators earn $55k–$70k, mid‑level Inclusion Engineers $80k–$110k, senior DEI Strategists and Equity Managers $120k–$160k, with top tech firms offering $170k+ including equity.
What skills and certifications are essential for a Diversity & Inclusion tech professional?
Core skills: bias‑analysis in machine learning, inclusive design principles, data‑driven program evaluation, stakeholder facilitation, and change‑management. Certifications: Certified Diversity Professional (CDP), Certified Inclusion Practitioner (CIP), Google’s Accessibility Certification, or IBM AI Fairness 360 training.
Can I work remotely in a diversity & inclusion tech role?
Yes. Over 70% of the 2105 listings offer full‑remote or hybrid options, especially in product, policy, and data science teams, allowing you to contribute from any location while collaborating on global inclusion strategies.
What career progression can I expect in a diversity & inclusion tech career?
Typical trajectory: DEI Coordinator → Inclusion Engineer → DEI Program Manager → Director of Inclusive Innovation → VP of Diversity & Inclusion. Promotions often follow demonstrated impact on hiring metrics, policy rollouts, and cross‑functional leadership.
What are the current trends shaping diversity & inclusion in tech?
Emerging trends include AI ethics audits, inclusive product design guidelines, diversity analytics dashboards, and corporate ESG reporting tied to DEI metrics. Companies increasingly embed DEI KPIs into executive compensation and product roadmaps.

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