Competitive Pay Range Jobs in Washington DC

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Manager, Customer Success

Company: Bold Penguin

Location: Washington DC

Posted Feb 27, 2025

Bold Penguin, a leading digital solution platform for small commercial insurance, is seeking a Manager of Customer Success. The role involves leading a team of Customer Success Managers to provide exceptional customer experiences, fostering long-term relationships, and driving revenue retention. The ideal candidate should have a Bachelor's degree, 3+ years of leadership experience, and 6+ years in the insurance industry. They must possess excellent communication skills, experience in team management, and a deep understanding of the insurance landscape. The role requires proactive support, strategy implementation, cross-functional collaboration, and regular reporting to the Director of Customer Success. The company offers competitive compensation, progressive benefits, and a results-focused culture.

Frequently Asked Questions

What are typical salary ranges by seniority for Competitive Pay Range roles?
Entry‑level (0‑2 yrs) usually range from $80k to $110k. Mid‑level (3‑5 yrs) falls between $110k and $150k. Senior (6‑10 yrs) can expect $150k to $200k, while Lead or Principal positions often exceed $200k to $250k+ depending on expertise and location.
What skills and certifications are required for Competitive Pay Range positions?
Core technical skills include Python, SQL, cloud platforms (AWS, Azure, GCP), and DevOps tools like Docker, Kubernetes, and Terraform. Certifications such as AWS Certified Solutions Architect, Certified Kubernetes Administrator, Google Cloud Professional Data Engineer, and Microsoft Certified: Azure Data Scientist Associate are highly valued.
Is remote work available in Competitive Pay Range jobs?
Yes, more than 70% of Competitive Pay Range listings offer fully remote or hybrid work arrangements, especially for cloud, AI, and data engineering roles. Remote teams typically use collaboration tools like Slack, Microsoft Teams, Jira, and cloud‑based IDEs such as VS Code Online.
What career progression paths exist within Competitive Pay Range roles?
A common ladder is Junior Engineer → Senior Engineer → Staff Engineer → Principal Engineer → Distinguished Engineer or Lead Architect. Advancement requires deeper domain expertise, leadership in cross‑team initiatives, and a proven track record of delivering high‑impact solutions.
What are the current industry trends affecting Competitive Pay Range positions?
The industry is moving toward edge computing, serverless architectures, AI‑Ops, and data lakehouse solutions. Companies are increasing investment in automation, observability, data governance, and cloud security. Demand for certifications in cloud security, compliance, and AI ethics is rising.

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