Competitive Service Jobs in Atlanta, GA

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Looking for Competitive Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Atlanta, GA area.

Retail Sales Associate, Full Time - Tanger Out Savannah

Company: Gap Inc.

Location: Savannah, GA

Posted Dec 21, 2024

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. Established in 1994, the company offers high-quality, affordable essentials for the entire family. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Employees are expected to be communicative, tech-savvy, and problem-solvers, with a focus on continuous improvement. Old Navy offers competitive benefits including merchandise discounts, paid time off, and extensive health insurance.

RETAIL ASSOCIATE

Company: The TJX Companies, Inc.

Location: Atlanta, GA

Posted Dec 21, 2024

Marshalls is seeking a customer service-oriented individual to contribute to the growth of their career. The role involves delivering a highly satisfied customer experience, maintaining a clean store, and adhering to operational standards. The company culture encourages discovery, change, and mutual support. Benefits include an associate discount, 401(k), and various insurance options. The starting pay range is $12.00 to $12.50 per hour.

Direct Sales Agent Specialist (2685) - Direct Auto

Company: Allstate

Location: Decatur, GA

Posted Dec 21, 2024

National General, part of The Allstate Corporation, offers diverse insurance products through a network of agents and directly to consumers. The Direct Sales Agent Specialist role involves driving new business sales, understanding customer needs, and building rapport. Key responsibilities include closing sales, meeting sales goals, leveraging community contacts, and staying updated on company policies. The company values inclusivity and diversity, offering competitive compensation and benefits.

Client Service Coordinator

Company: Banfield Pet Hospital

Location: McDonough, GA

Posted Dec 21, 2024

The Client Service Coordinator (CSC) is responsible for managing the flow of clients and pets through the hospital, enhancing the productivity of the veterinary team, maintaining effective communication with associates and clients, and ensuring a welcoming, friendly, and efficient environment. The CSC's role is crucial in influencing clients to return and recommend the hospital to others.

Retail Merchandise Coordinator

Company: The TJX Companies, Inc.

Location: McDonough, GA

Posted Dec 21, 2024

HomeGoods is seeking a dedicated individual to contribute to their career growth. The role involves executing receiving and merchandising standards, ensuring a clean and organized store, and providing exceptional customer service. The successful candidate will be a team player with superior communication skills, capable of multi-tasking, and able to work flexible hours including nights and weekends. Benefits include an associate discount, 401(k) plan, and various insurance options. The starting pay range is $13.00 to $13.50 per hour.

Pharmacy Technician

Company: CVS Health

Location: Dalton, GA

Posted Dec 21, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. New hires must complete a training program and satisfy state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. CVS Health values accountability, caring, collaboration, innovation, and integrity.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Augusta, GA

Posted Dec 21, 2024

The role of an Online Grocery Pick-Up Clerk, or In-Store Grocery Shopper, involves selecting and gathering products for online orders with attention to freshness and quality. Responsibilities include assembling orders, processing payments, delivering orders to customers, and providing excellent customer service. The position requires working with minimal supervision, strong communication skills, and adherence to food safety procedures. Kroger, a large national grocer, values respect, honesty, and diversity, and offers growth opportunities for dedicated individuals.

Pharmacy Intern

Company: CVS Health

Location: Augusta, GA

Posted Dec 21, 2024

CVS Health offers challenging opportunities for pharmacy interns to learn and grow professionally. The company is committed to increasing access, lowering costs, and improving quality of care. As a pharmacy intern, you will play a critical role in ensuring a safe and effective Retail Pharmacy work environment.

Data Cloud Solution Engineer

Company: Salesforce

Location: Atlanta, GA

Posted Dec 21, 2024

Salesforce, a Customer Company, is seeking a Sales Engineer for its Data Cloud. The role involves driving the entire opportunity lifecycle, collaborating with Account Executives, and implementing programs to scale technical evaluation. Essential requirements include experience in customer-facing solutioning for Data, Analytics, AI, and CRM, full-stack technical qualifications, and experience integrating complex data architectures. Preferred requirements include hands-on expertise in modern cloud data platforms and AI tools.

Epic Optime Lead

Company: Deloitte

Location: Atlanta, GA

Posted Dec 21, 2024

Deloitte is seeking an experienced Epic Optime Leader for a consulting role with the Operations and Technology Transformation team. The role involves overseeing application analysts, configuring systems, collaborating with leadership, and ensuring end-user feedback is incorporated. The position offers a collaborative environment without extensive travel demands. Requirements include 10+ years of Epic Optime experience, a bachelor's degree in a related field, and the ability to travel 10% on average.

Full-Time Loss Prevention Supervisor

Company: Kohl's

Location: Morrow, GA

Posted Dec 21, 2024

The job posting is for a Loss Prevention Supervisor role at Kohl's. The role involves improving company profitability by executing theft prevention strategies, conducting investigations, and building partnerships with various stakeholders. Key responsibilities include identifying theft trends, implementing store awareness programs, conducting audits, and maintaining customer service. The ideal candidate should have strong communication skills, ability to work independently, and excellent attention to detail. Prior experience in Loss Prevention, security, law enforcement, or retail is preferred. The hourly rate starts at $17.25.

Broadcast & IT Engineer, Field Engineering (News & Sports)

Company: Warner Bros. Discovery

Location: Atlanta, GA

Posted Dec 21, 2024

Warner Bros. Discovery is inviting applications for a Broadcast & IT Field Engineer role. The position involves providing timely and professional support in a fast-paced 24x7x365 field news gathering/production environment. The engineer will be responsible for planning, executing projects, live productions, and remotes. They will also set up and operate transmission links, video streaming hardware, and perform quality control and maintenance. Proficient electronics and IT support skills are required, along with the ability to travel domestically and internationally with short notice. Excellent customer service and communication skills are essential. The role involves both field support and in-house assistance with project and maintenance work.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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