Competitive Service Jobs in Atlanta, GA

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Looking for Competitive Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Atlanta, GA area.

Bakery/Deli Clerk

Company: Kroger

Location: Winder, GA

Posted Dec 21, 2024

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness, and promoting a positive customer experience. The role involves using bakery equipment, adhering to food safety regulations, and maintaining a clean, safe environment. The ideal candidate should possess customer service skills, stress management abilities, effective communication, basic math knowledge, and the capacity to obtain a food handler's permit. Previous bakery or deli experience is beneficial. The company values respect, honesty, integrity, diversity, inclusion, and safety.

Bakery/Deli Clerk

Company: Kroger

Location: Milledgeville, GA

Posted Dec 21, 2024

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness, and promoting a positive customer experience. The role involves using bakery equipment, adhering to food safety regulations, and maintaining a clean, safe environment. The ideal candidate should possess customer service skills, stress management abilities, effective communication, basic math knowledge, and the capacity to obtain a food handler's permit. Previous experience in customer service, bakery/deli, or retail is beneficial. The company values respect, honesty, integrity, diversity, inclusion, and safety.

Grocery Clerk

Company: Kroger

Location: Augusta, GA

Posted Dec 21, 2024

The job description outlines responsibilities for a Grocery Clerk, emphasizing the importance of customer service, product quality, and maintaining a safe environment. Key tasks include assisting customers in finding products, informing them about specials, and ensuring freshness by checking 'sell by' dates. The role also involves stocking shelves, reporting discrepancies, and adhering to food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety, and seeks candidates with customer service skills, stress management abilities, and basic math knowledge. The company, a leading national grocer, prides itself on fostering a positive work environment and supporting employee growth.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Buford, GA

Posted Dec 21, 2024

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, delivering orders to customers' cars, and providing excellent customer service. The position requires adherence to food safety procedures, company guidelines, and local laws. Qualifications include the ability to work independently, basic math skills, excellent communication skills, and previous experience in personal shopping, production, or cashier roles. The company, a large grocer with nearly 2,800 stores, values its employees and offers opportunities for growth and development.

Cashier

Company: Kroger

Location: Suwanee, GA

Posted Dec 21, 2024

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company policies. Key tasks include greeting and assisting customers, processing transactions accurately, understanding and managing various tenders, reporting pricing discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and staying updated with ads and promotions. The company values respect, honesty, integrity, diversity, inclusion, and safety, and offers opportunities for growth and development.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Atlanta, GA

Posted Dec 21, 2024

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, delivering orders to customers' cars, and providing excellent customer service. The position requires adherence to food safety procedures, company guidelines, and local laws. Qualifications include the ability to work independently, basic math skills, excellent communication skills, and previous experience in personal shopping, production, or cashier roles. The company, a large grocer with a history of innovation, values its employees and offers opportunities for growth and development.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Rome, GA

Posted Dec 21, 2024

The job description outlines the responsibilities and qualifications for an Online Grocery Pick-Up Clerk at Kroger. The role involves selecting and gathering products for customers' online orders, assembling orders, processing payments, and delivering orders to customers. The position requires attention to freshness, quality, and customer service. The company emphasizes its core values of respect, honesty, integrity, diversity, inclusion, and safety.

Pharmacy State License Technician

Company: Kroger

Location: Douglasville, GA

Posted Dec 21, 2024

The job description is for a position in a large grocery chain, Kroger, which emphasizes providing exceptional customer service, health and wellness services, and maintaining a safe, clean, and inclusive environment. The role involves complying with regulations, managing inventory, and offering stellar customer experiences. The desired candidate has previous experience in pharmacy or similar roles, and Kroger values caring, purpose-driven individuals who are eager to learn. The company culture prioritizes people, offering growth opportunities and a supportive work environment.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Conyers, GA

Posted Dec 21, 2024

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, delivering orders to customers' cars, and providing excellent customer service. The position requires adherence to food safety procedures, company guidelines, and local laws. Qualifications include the ability to work independently, basic math skills, excellent communication skills, and previous experience in personal shopping, production, or cashier roles. The company, a large grocer with nearly 2,800 stores, values its employees and offers opportunities for growth and development.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Roswell, GA

Posted Dec 21, 2024

The role of an Online Grocery Pick-Up Clerk, or In-Store Grocery Shopper, involves selecting and gathering products for online orders with attention to freshness and quality. Responsibilities include assembling orders, processing payments, delivering orders to customers, and providing excellent customer service. The position requires working with minimal supervision, strong communication skills, and adherence to food safety procedures. Kroger, a large national grocer, values respect, honesty, and diversity, and offers growth opportunities for dedicated individuals.

Cashier

Company: Kroger

Location: Marietta, GA

Posted Dec 21, 2024

The job description is for a Cashier/Checker role at Kroger, a large grocery chain. The role involves creating a positive customer experience, maintaining a clean and safe environment, and adhering to company values. Responsibilities include greeting customers, processing transactions, handling various payment methods, and ensuring food safety regulations are followed. The ideal candidate should have customer service experience, be able to handle stress, and possess effective communication skills. Kroger emphasizes its commitment to its employees, providing opportunities for growth and a supportive work environment.

FAC ENG/REFRIGERATION HVAC TECH 3

Company: Kroger

Location: Newnan, GA

Posted Dec 21, 2024

The job description outlines a position for an equipment, refrigeration, and HVAC maintenance technician. The role involves driving to assigned stores, performing preventive maintenance tasks, repairs, and troubleshooting issues. The technician will also maintain an inventory of parts, operate equipment safely, and communicate with store personnel. Essential qualifications include a high school diploma, 3-5 years of refrigeration/HVAC experience, EPA Type 2 Certification, and a valid driver's license. The role requires flexibility to work nights, weekends, holidays, and overtime.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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