Competitive Service Jobs in Atlanta, GA

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Looking for Competitive Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Atlanta, GA area.

Retail Sales

Company: Cracker Barrel

Location: Buford, GA

Posted Dec 21, 2024

Cracker Barrel Old Country Store is seeking a Retail Sales team member in Buford, GA. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a culture of belonging, top-notch training, diverse career paths, and competitive benefits including health, dental, and vision insurance, 401K, and employee stock purchasing program.

Essentials of Manufacturing Engineer

Company: Saint-Gobain

Location: Peachtree City, GA

Posted Dec 21, 2024

Saint-Gobain North America is offering an 18-month rotational development program to help shape the next manufacturing revolution. The program provides a full-time operational role, classroom-based E-learnings, hands-on action-based learning, and networking opportunities to accelerate career development.

Retail Sales

Company: Cracker Barrel

Location: Lithia Springs, GA

Posted Dec 21, 2024

Cracker Barrel in Lithia Springs, GA is seeking a Retail Sales team member. The role involves managing the retail shop, stocking shelves, and providing excellent guest service. Flexible hours and opportunities for promotion are available. The company values diversity, equity, and inclusion, and offers competitive pay, benefits, and career development opportunities.

Cleaning Crew Member

Company: Cracker Barrel

Location: McDonough, GA

Posted Dec 21, 2024

The Cleaning Crew Member role at Cracker Barrel Old Country Store in McDonough, GA involves maintaining cleanliness of the restaurant, kitchen, and retail shop, primarily during the 3rd shift. Responsibilities include working with kitchen, dining room, and retail shop teams to keep various areas clean. Qualifications include being 18 years old, able to stand for long periods, lift up to 40 pounds, and work with food items. The company values diversity, equity, and inclusion, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

Host

Company: Cracker Barrel

Location: Albany, GA

Posted Dec 21, 2024

Cracker Barrel Old Country Store is seeking a Host to welcome guests into the store with a smile and provide excellent customer service. The role offers flexible hours, opportunities for promotion, and competitive pay and benefits. The company values diversity, inclusion, and employee development, and provides a culture of belonging and commitment to diversity, equity, and inclusion.

Dishwasher

Company: Cracker Barrel

Location: Marietta, GA

Posted Dec 21, 2024

The job posting for a Dishwasher and Kitchen Team Member at Cracker Barrel Old Country Store in Marietta, GA, emphasizes a positive work environment. The role involves working closely with both kitchen and dining room teams to ensure guest satisfaction. Responsibilities include stocking the kitchen, maintaining cleanliness, and handling food items. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Electrical Technician

Company: Saint-Gobain

Location: Athens, GA

Posted Dec 21, 2024

CertainTeed, a leading North American brand of building products, is seeking a Maintenance Electrician Technician. The role involves testing, calibrating, repairing, and maintaining electrical equipment. The ideal candidate should have a minimum of 3 years of industrial electrical maintenance experience, technical qualification in mechanical field, and proficiency in ERP systems (preferably SAP). They must be able to diagnose failures in various systems, read and understand technical manuals, and have excellent communication skills. The position offers a competitive compensation of $29.73 and a 12-hour rotating shift schedule.

Night Maintenance

Company: Cracker Barrel

Location: Valdosta, GA

Posted Dec 21, 2024

The Night Maintenance employee at Cracker Barrel in Valdosta, GA, is responsible for ensuring the store's cleanliness and safety, thereby enhancing guest satisfaction. Key responsibilities include maintaining high cleanliness standards, adhering to safety protocols, and being flexible with work hours. The role requires physical stamina to stand for long periods, lift up to 25 pounds, and work in varying temperatures. Strong interpersonal skills and teamwork are also essential.

Cook

Company: Cracker Barrel

Location: Augusta, GA

Posted Dec 21, 2024

Cracker Barrel Old Country Store is seeking a Cook to join their kitchen team. The role involves preparing a full menu of Southern favorites using the company's recipes and methods. The Cook will ensure high standards of professional cooking, quality, safety, cleanliness, and hospitality. Flexible hours are available, and there are opportunities for promotion and development. The ideal candidate should be 18 years old, able to stand for long periods, lift up to 40 pounds, and work with hot and cold food items. Cracker Barrel values diversity, equity, and inclusion, and offers a culture of belonging, top-notch training, diverse career paths, competitive pay, and benefits.

Cook

Company: Cracker Barrel

Location: Augusta, GA

Posted Dec 21, 2024

Cracker Barrel Old Country Store is seeking a Cook to join their kitchen team. The role involves preparing a full menu of Southern favorites using the company's recipes and methods. The Cook will ensure high standards of professional cooking, quality, safety, cleanliness, and hospitality. Flexible hours are available, and there's potential for promotion and continued development. The company values diversity, equity, and inclusion, and offers a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

Cook

Company: Cracker Barrel

Location: Newnan, GA

Posted Dec 21, 2024

Cracker Barrel is seeking a Cook to join their kitchen team. As a Cook, you will use Cracker Barrel's recipes and methods of food preparation to whip up their full menu of Southern favorites. The role offers flexible hours, opportunities for promotion, and competitive pay and benefits.

MAC Freelancer - Macys Southlake - Morrow, GA

Company: ELC Beauty

Location: Morrow, GA

Posted Dec 21, 2024

The job posting is for a make-up artist position in a prestige beauty store. The role involves providing a personalized and inspirational customer experience, working as part of a high-performing team, and maintaining high standards of visual merchandising. The company values diversity and offers excellent training, development, and a competitive benefits package. While certification or previous experience is preferred, amateur level experience with high creative and technical expertise is also welcome. The role requires working various retail hours, including weekends and special events, and proficiency with retail point-of-sale software.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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