Competitive Service Jobs in Atlanta, GA

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Looking for Competitive Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Atlanta, GA area.

Principal Software Engineer

Company: UKG

Location: Alpharetta, GA

Posted Dec 21, 2024

UKG, a leading U.S.-based private software company with 80,000 customers worldwide, is seeking a Principal Software Engineer. The role involves strategic technical leadership, architecting and overseeing scalable, reliable, and secure infrastructure solutions, and mentoring the DevOps team. The ideal candidate should have extensive expertise in Terraform, Ansible, and cloud technologies, with a proven track record in leading complex infrastructure projects. UKG offers a collaborative culture, comprehensive benefits, and opportunities for professional growth.

Journeyman Geolocation Operator - India/Tech Lead

Company: Leidos

Location: Augusta, GA

Posted Dec 21, 2024

Leidos' National Security Sector is hiring a Journeyman Geolocation Operator - India (Tech Lead) for a future contract in Augusta, GA. The role involves operational support, signal detection, and mentoring less experienced operators. A BA degree and 4-8 years or a Masters with 2-6 years of relevant experience is required, along with a TS/SCI clearance and polygraph. Recent experience with geolocation techniques and certifications are preferred. Familiarity with foreign languages is a plus.

Managing Consultant, Services Business Development - Restaurants

Company: Mastercard

Location: Atlanta, GA

Posted Dec 21, 2024

Mastercard is seeking a Managing Consultant for Services Business Development, specifically targeting the Restaurant sector. The role involves cultivating client relationships, identifying business needs, and driving sales of cutting-edge services in areas like Customer Acquisition, Security Solutions, and Business Insights. The ideal candidate should have a business degree, strong sales experience, and excellent communication skills. They must be able to work independently and collaboratively, manage projects, and coach team members. The position offers a competitive salary, comprehensive benefits, and opportunities for professional growth.

Pharmacy Intern

Company: CVS Health

Location: Augusta, GA

Posted Dec 21, 2024

CVS Health is offering a 3rd year pharmacy intern role with significant responsibilities, including ensuring patient safety, managing pharmacy operations, and leading with empathy. The role requires strong communication skills, immunization eligibility, and proficiency in Microsoft Office Suite. The company is committed to improving health care and values fresh ideas and unique contributions.

Operations Program Leader

Company: BD

Location: Conyers, GA

Posted Dec 21, 2024

BD, a global medical technology company, seeks a leader for cost improvement projects and lean initiatives. The role involves operational and technical expertise, operations support for new and sustaining engineering projects, and assistance with product or process transfers related to sterilization. Key responsibilities include managing projects, leading multi-functional teams, supporting sterilization projects, and driving continuous improvement activities. The position requires a bachelor's degree, 3-5 years of relevant experience, and proficiency in ERP systems and QMS. BD values on-site collaboration and offers opportunities for growth and innovation.

Pharmacy Technician

Company: CVS Health

Location: Jefferson, GA

Posted Dec 21, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state board of pharmacy requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Store Associate

Company: CVS Health

Location: Macon, GA

Posted Dec 21, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

MFG PLANT SENIOR OPERATIONS LEADER

Company: Kroger

Location: Albany, GA

Posted Dec 21, 2024

This job description outlines a leadership role in a food manufacturing plant. The primary responsibilities include supervising and controlling all production activities, ensuring maximum efficiency and product quality. The role involves developing operations leaders, maintaining and improving plant performance, and providing leadership that embodies the company's high performance work system principles. Key tasks include maintaining awareness of industry trends, supporting plant safety processes, and preparing production budgets. The ideal candidate should have a Bachelor's degree in a related field, 7+ years of manufacturing operations experience, and proven leadership skills. Strong communication, organizational, and attention to detail skills are also required.

Business Services Representative (Small Business Specialist)

Company: First Citizens Bank

Location: Alpharetta, GA

Posted Dec 21, 2024

First Citizens Bank is seeking a Business Services Representative (BSR) to provide cash management solutions to commercial and business banking relationships. The BSR will partner with business and commercial bankers, engage in business development, and establish referral sources to generate new business opportunities. Successful candidates should possess strong sales outreach skills, customer service abilities, adaptability, teamwork, and influence. A Bachelor's Degree and 2 years of sales or financial services experience, or a High School Diploma with 6 years of relevant experience, is preferred. The role involves frequent driving to other offices and bank customers. First Citizens Bank offers comprehensive benefits for full-time associates.

Lead - 1st Shift

Company: GXO

Location: McDonough, GA

Posted Dec 21, 2024

GXO is seeking a Lead for a 1st Shift position in their warehouse, offering competitive compensation and benefits. The role involves overseeing operational processes, training and coaching the team, maintaining customer service, and ensuring safety procedures are followed. The ideal candidate has 2 years of warehouse experience, 1 year of SAP experience, and familiarity with Warehouse Management Systems. GXO values its employees, promoting a positive work environment and offering opportunities for career growth.

Senior Learning Instructional Designer / Learning Experience Designer

Company: Visa

Location: Atlanta, GA

Posted Dec 21, 2024

Visa, a global leader in payments and technology, is seeking a Sr Instructional Designer / Learning Experience Designer for its Visa University (VU). The role involves designing and developing modern learning solutions that drive business impact and performance. The ideal candidate should have a strong background in human-centered design, stakeholder management, and a growth mindset. Responsibilities include partnering with VU's Growth & Functional Learning Team, leveraging technical acumen to create consumable learning experiences, and driving user acceptance testing. The position is hybrid, requiring 2-3 set days in the office per week. Qualifications include 5+ years of relevant work experience, proficiency in authoring tools, and experience with modern learning technologies.

Lead - 1st Shift

Company: GXO

Location: Lithia Springs, GA

Posted Dec 21, 2024

GXO is seeking a Lead for their warehouse operations, emphasizing a positive work environment, competitive compensation, and a generous benefits package. The role involves overseeing operational processes, training team members, ensuring customer service, and adhering to safety procedures. Candidates should have 2 years of warehouse experience, 1 year of SAP experience, and experience with Warehouse Management Systems. Flexibility for overtime and ability to work in varying warehouse conditions are required.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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