Competitive Service Jobs in Atlanta, GA

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Looking for Competitive Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Atlanta, GA area.

Sales Capture Manager - Cloud First Data & AI

Company: Accenture

Location: Atlanta, GA

Posted Dec 20, 2024

Accenture is a leading partner to major cloud providers, including AWS, Azure, and Google. Their $3 billion investment in Accenture Cloud First demonstrates their commitment to delivering value to clients. They offer a full stack of integrated cloud capabilities and services, with a focus on responsible business practices. The Cloud Sales Director role involves growing Accenture Cloud First Technology Business, managing opportunities, and developing relationships with key clients. Qualifications include extensive sales experience, sales pursuit management, and experience with major cloud providers.

Cook

Company: Cracker Barrel

Location: Morrow, GA

Posted Dec 20, 2024

Cracker Barrel Old Country Store is seeking a Cook for their Morrow, GA location. The Cook will be responsible for preparing a full menu of Southern favorites using Cracker Barrel's recipes and methods. The role involves standing for long periods, lifting up to 40 pounds, and working with hot and cold food items. The company values diversity, equity, and inclusion, and offers a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. The Cook will have flexible hours and opportunities for promotion and continued development.

Cook

Company: Cracker Barrel

Location: Monroe, GA

Posted Dec 20, 2024

Cracker Barrel is seeking a Cook to join their team, emphasizing the importance of food in their identity. The role involves preparing Southern favorites using their recipes and methods, ensuring high standards of quality and cleanliness. Flexible hours, potential for promotion, and a supportive work environment are offered. The company values diversity, equity, and inclusion, and provides comprehensive training, diverse career paths, and competitive benefits.

Manager - V&A -Post Merger Integration

Company: Accenture

Location: Atlanta, GA

Posted Dec 20, 2024

Accenture, a global professional services company, is seeking a Manager for its North America Post Merger Integration (PMI) team. The PMI team, part of CDTS - Venture & Acquisition (V&A), is responsible for integrating acquired firms into the Accenture ecosystem. The role involves mentoring the Sponsoring Business leadership team, developing integration strategy, and managing the integration program. Candidates should have cross-functional knowledge, at least 5 years of experience, and exposure to M&A activities. Strong program management skills, leadership, and robust collaborative skills are preferred.

Production Supervisor - Nights

Company: Pactiv

Location: Conyers, GA

Posted Dec 20, 2024

Pactiv Evergreen Inc. is seeking a Production Supervisor for the night shift. The role involves managing, directing, and coordinating all production activities to maximize productivity and minimize costs while maintaining quality. The supervisor will oversee 50 to 75+ employees, coordinate with the scheduler, and ensure daily production requirements are met. Key responsibilities include interviewing, hiring, and training employees, planning and assigning work, appraising performance, and ensuring safety programs are implemented effectively. A high school diploma is required, with a BA/BS in Business or Engineering preferred. At least 4+ years of progressive Thermoforming manufacturing and technical experience is needed, along with previous supervisory or team lead experience. Good communication skills and the ability to work well in group situations are essential. Pactiv Evergreen Inc., formed in September 2020 following the merger of Pactiv LLC and Evergreen Packaging LLC, is the largest manufacturer of foodservice, food merchandising, and fresh beverage cartons in North America.

Retail Sales

Company: Cracker Barrel

Location: Augusta, GA

Posted Dec 20, 2024

Cracker Barrel Old Country Store is seeking a Retail Sales team member for a role in Evans, GA. The position involves managing the retail shop, providing excellent guest service, and maintaining stock. The job offers flexible hours, potential for promotion, and top-notch training. Cracker Barrel emphasizes a culture of belonging, diversity, and inclusion, with opportunities for career growth and competitive benefits including health, dental, and vision insurance, a 401K plan, and employee discounts.

Sales Director - Salesforce

Company: Accenture

Location: Atlanta, GA

Posted Dec 20, 2024

Accenture is a global professional services company offering a wide range of services in strategy, consulting, digital, technology, and operations. The company employs around 513,000 people across 120 countries, focusing on innovation to improve business and technology integration. Sales professionals play a crucial role in growing pipeline and sales by originating, identifying, and closing sales opportunities, particularly in Accenture's cloud offerings. The role requires deep sales process knowledge, industry expertise, and the ability to build trust-based relationships with clients. The job posting seeks candidates with a minimum of 6 years of experience in enterprise cloud application and platform transformation deals, along with 2 years of experience in selling multi-tenant cloud solutions within the Salesforce ecosystem.

Technology Solution Architect Specialist

Company: Accenture

Location: Atlanta, GA

Posted Dec 20, 2024

Accenture, a global professional services company, is seeking a Technology Solution Architect Specialist for a remote position. The role involves supporting the lead Technical Architect in pre-sales and RFP processes, coordinating technology teams, contributing to technical solution design, and assisting in transitioning solutions to the mobilization team. The ideal candidate should have 1 year of experience in Sales Support, Solutioning, or closely related roles, and a Bachelor's degree in Computer Science or related field. Familiarity with Tech for Ops core technology solutions and functions is preferred.

Sourcing Execution Sr Analyst, Energy

Company: Accenture

Location: Atlanta, GA

Posted Dec 20, 2024

Accenture, a leading global provider of sourcing and procurement services, is seeking a Regulated Energy Senior Analyst/Specialist based in Atlanta, GA. The role involves sourcing electricity and natural gas for commercial and industrial clients, focusing on energy analysis, tariff optimization, and risk management. Responsibilities include tariff and load analysis, renewable energy project support, market assessment, risk management, strategy development, contract negotiation, and client interaction.

Health Scientist

Company: Department of Health and Human Services - Centers for Disease Control and Prevention

Location: Atlanta, Georgia Atlanta, Georgia

Posted Dec 20, 2024

The Centers for Disease Control and Prevention (CDC) is a trusted global public health leader, offering roles for individuals to contribute to public health emergency management. The position requires US citizenship, background checks, and E-Verify. Qualifications include a relevant degree and at least one year of specialized experience. Telework is eligible, and a comprehensive benefits package is provided.

Ecosystem Alliances Partner GTM Senior Manager - Salesforce

Company: Accenture

Location: Atlanta, GA

Posted Dec 20, 2024

Accenture is seeking a Senior Manager for the Ecosystem Alliances GTM role, located in South. The role involves contributing to profitable sales growth, leading alliance ecosystem pursuits, and driving incremental sales growth with alliance partners. The ideal candidate should have 5+ years of project management experience, 5+ years in Interactive Marketing, and 3+ years of experience managing RFPs. Additional bonus points for proposal development, cross-tower Interactive Agency Experience, and leadership skills. Accenture is committed to diversity, inclusion, and equal employment opportunities.

Strategy Manager, Customer Experience and Service Transformation - South

Company: Accenture

Location: Atlanta, GA

Posted Dec 20, 2024

Accenture Strategy & Consulting empowers clients to adapt to change with deep industry expertise, analytics, and insights. They help leaders act quickly and confidently in pivoting to the future. The ideal candidate is passionate about solving complex client challenges, has experience in customer support transformations, and excels in agile environments. Key responsibilities include leading client engagements, redesigning organizational structures, and advising on customer-centric metrics. Qualifications include extensive management consulting experience, particularly in customer service, and proficiency in cloud solutions, customer service platforms, and AI. Additional points for industry experience, MBA, and hands-on AI experience.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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