Competitive Service Jobs in Atlanta, GA

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Looking for Competitive Service jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Atlanta, GA area.

Cashier

Company: Kroger

Location: Decatur, GA

Posted Dec 20, 2024

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company policies. Key tasks include greeting and assisting customers, processing transactions efficiently, understanding and managing various tenders, reporting pricing discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and staying updated with ads and promotions. The company values respect, honesty, integrity, diversity, inclusion, and safety, and offers opportunities for growth and development.

Bakery/Deli Clerk

Company: Kroger

Location: Athens, GA

Posted Dec 20, 2024

The job description is for a Grocery Clerk (Bakery/Deli) role, focusing on customer service, product preparation, and maintaining a clean, safe environment. Responsibilities include preparing items, offering samples, informing customers of specials, and ensuring product freshness. The role requires knowledge of food safety regulations and maintaining equipment. Qualifications include customer service skills, stress management, communication, basic math, and the ability to obtain a food handler's permit. The company values respect, honesty, diversity, and safety.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Peachtree City, GA

Posted Dec 20, 2024

The job description outlines responsibilities for a Courtesy Clerk/Grocery Bagger role, emphasizing exceptional customer service, maintaining a clean and safe environment, and adhering to company values. Key tasks include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring food safety. The company, a large grocer with a history of innovation, values employees who are caring, purpose-driven, and hungry to learn, offering opportunities for growth and development.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Savannah, GA

Posted Dec 20, 2024

The role of an Online Grocery Pick-Up Clerk, or In-Store Grocery Shopper, involves selecting and gathering products for customers' online orders with efficiency, freshness, and quality in mind. Responsibilities include assembling orders, processing payments, delivering orders to customers, and providing excellent customer service. The individual must adhere to food safety procedures, company guidelines, and local laws. The job requires working with minimal supervision, strong communication skills, and previous experience in retail or warehouse settings is a plus. Kroger, the nation's largest grocer, emphasizes its commitment to employees' growth and success, fostering a caring and purpose-driven work environment.

Grocery Clerk

Company: Kroger

Location: Peachtree City, GA

Posted Dec 20, 2024

The job description is for a Grocery Clerk at Kroger, a large national grocer. The role involves creating a positive customer experience, maintaining a clean and safe environment, assisting in meeting sales and profit goals, and embodying the company's core values. Responsibilities include helping customers discover new products, informing them of specials, ensuring product freshness, stocking and inventory management, adhering to food safety regulations, and promoting a safe work environment. The ideal candidate should have customer service skills, effective communication, basic math knowledge, and retail experience is a plus. Kroger emphasizes its commitment to its employees' growth and well-being, fostering a culture of respect, diversity, and inclusion.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Buford, GA

Posted Dec 20, 2024

The job description is for a Courtesy Clerk/Grocery Bagger at Kroger, a large national grocer. The role involves bagging groceries, maintaining a clean store environment, assisting customers, and ensuring safety. Kroger emphasizes its core values of respect, honesty, integrity, diversity, inclusion, and safety. The company offers growth opportunities and values its employees, aiming to create a welcoming environment. Kroger seeks individuals with customer service skills, effective communication, and the ability to handle stress.

Quality Assurance Analyst

Company: Greenberg Traurig

Location: Atlanta, GA

Posted Dec 20, 2024

Greenberg Traurig is offering a full-time employment opportunity for a Quality Assurance Analyst in their technology department. The role involves working with business and technical staff to plan, execute, and document testing. The position requires experience with testing Windows Desktop Applications, Web, Mobile, and Message Queues. The firm is committed to diversity and inclusion and participates in the Mansfield Rule Certification Program.

MEAT/CLERK

Company: Kroger

Location: Norcross, GA

Posted Dec 20, 2024

The job description involves performing general clean-up and stock work in the Meat department, providing customer service, and demonstrating the company's core values. Responsibilities include waiting on customers, maintaining cleanliness, ensuring product quality, and adhering to company policies. The role requires effective communication, multi-tasking, and teamwork. Previous food preparation experience is desired, along with knowledge of employment laws and grocery retail. The company, a large grocer with a history of innovation, values its employees and offers opportunities for growth.

FAC ENG/REFRIGERATION HVAC TECH 3

Company: Kroger

Location: Alpharetta, GA

Posted Dec 20, 2024

The job description outlines the responsibilities of a maintenance technician, including equipment repair and support, preventive maintenance tasks, and troubleshooting issues. The position requires physical demands such as standing, lifting, and working in different temperatures. The ideal candidate should have experience with refrigeration/HVAC systems, engineering drawings, and Microsoft Office.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Buckhead, GA

Posted Dec 20, 2024

The job description is for a Courtesy Clerk/Grocery Bagger at Kroger, a large national grocer. The role involves bagging groceries, maintaining a clean store environment, assisting customers, and ensuring safety. Kroger emphasizes its core values of respect, honesty, integrity, diversity, inclusion, and safety. The company promotes a welcoming atmosphere and offers growth opportunities for caring, purpose-driven individuals.

Bakery/Deli Clerk

Company: Kroger

Location: Augusta, GA

Posted Dec 20, 2024

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness, and promoting a positive customer experience. The role involves using bakery equipment, adhering to food safety regulations, and maintaining a clean, safe environment. The ideal candidate should possess customer service skills, stress management abilities, effective communication, basic math knowledge, and the capacity to obtain a food handler's permit. Previous bakery or retail experience is beneficial. The company values respect, honesty, integrity, diversity, inclusion, and safety.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Suwanee, GA

Posted Dec 20, 2024

This job description outlines the responsibilities and requirements for a pharmacy clerk position at Kroger. The role involves providing exceptional customer service, maintaining departmental standards, and adhering to company guidelines on inventory management and cash handling. The ideal candidate is caring, purpose-driven, and hungry to learn, with a passion for food and people. The company strives to create amazing experiences for customers, communities, and employees, with a focus on innovation and growth.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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