Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

HVAC Technician - 3 years of experience required

Company: Mercury Control Services

Location: San Antonio, TX

Posted Aug 04, 2025

A valid driver's license is required for travel to job sites. Execute field service calls to troubleshoot equipment issues at customer locations.

AWS Cloud Engineer

Company: Silotech Group, Inc

Location: San Antonio, TX

Posted Aug 04, 2025

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. IAT Level II certification (e.g., Security+ CE).

Traveling Commercial Construction Electrician

Company: Essential Contractors LLC

Location: Houston, TX

Posted Aug 04, 2025

Valid driver’s license required. As a *Traveling Commercial Electrician*, you will work on various commercial construction sites performing electrical…

Class A CDL Truck Driver

Company: Tempur Sealy

Location: Dallas, TX

Posted Aug 04, 2025

12+ months of verifiable driving experience (defined as interstate operation of a Class A combination vehicle/tractor trailer) within the previous three years.

Bilingual Customer Service Representative

Company: Dylan Gray Farmers Insurance

Location: Austin, TX

Posted Aug 04, 2025

Professionally answer and direct incoming calls. Can handle a variety of reception and data processing duties while providing administrative support for our…

Technical Project Manager

Company: Hunt Consolidated, Inc.

Location: Dallas, TX

Posted Aug 04, 2025

Bachelor’s degree in Computer Science, Information Systems, or a related technical field — or equivalent experience in a technical PM or product ownership role.

Pharmacist in Charge (PIC) Long Term Care

Company: LEGENDS PHARMACY

Location: San Antonio, TX

Posted Aug 04, 2025

Active Texas Registered Pharmacist license. Collaborate with long-term care facilities to ensure regulatory compliance and clinical alignment (CMS, DEA, state…

Senior Database Administrator

Company: Silotech Group, Inc

Location: San Antonio, TX

Posted Aug 04, 2025

Participate in agile development meetings, design sessions, and technical reviews to support cloud-based data architecture.

Sushi Chef - Uchi Dallas

Company: Uchi Restaurants

Location: Dallas, TX

Posted Aug 04, 2025

Interact with guests at the sushi bar; take orders, explain dishes, and cultivate an amazing experience for yourself and the guest. What you'll do in this role:

Controller

Company: Black Ink Business Services, LLC

Location: Austin, TX

Posted Aug 04, 2025

You will play an integral role in helping multiple clients across different industries by providing in-depth financial and analytical guidance.

Registered Nurse Float

Company: Pediatric Associates of Dallas

Location: Plano, TX

Posted Aug 04, 2025

*Full Job Description* We are an established, fast-paced, pediatric office looking for energetic RN’s with pediatric experience in our Plano location. All…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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