Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Outcomes Analyst III

Company: Concentra

Location: Addison, TX

Posted Jul 27, 2025

Bachelor’s Degree in Analytical Science, Math, Computer Sciences, Economics, or related field from an accredited college/university.

View Details Apply on SimplyHired

Handyman/Carpenter

Company: Mr. Handyman of South Austin & North San Antonio

Location: Austin, TX

Posted Jul 26, 2025

Valid driver’s license with a clean driving record. Your own iPad and technology support for using our state-of-the-art internal system, Service Titan.

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flexible schedule malpractice insurance paid time off

Urgent Care Physician

Company: HCA Healthcare

Location: Austin, Texas

Posted Jul 27, 2025

View Details Apply on healthecareers.com
full time

Physician Assistant

Company: Lisa M. Jukes, M.D., P.A.

Location: Austin, Texas

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Electrician & Maintenance Technician (Night Shift)

Company: NOV

Location: San Antonio, TX

Posted Jul 27, 2025

Electrical license, electrical controls experience and/or certification. This role will also assist with operational activities that support the manufacturing…

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Engineering Project Manager (Enterprise Content Management Analyst), IS&T Enterprise Systems

Company: Apple

Location: Austin, TX

Posted Jul 27, 2025

Writing functional specifications and working with technical teams on the development and functional acceptance testing Presenting the solution for design…

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EVS Aide

Company: Medical City Dallas

Location: Dallas, TX

Posted Jul 27, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). Our providers have access to state-of-the-art technology and are…

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Pharmacist

Company: St. David's North Austin Medical Center

Location: Austin, TX

Posted Jul 27, 2025

Current Pharmacist license with Texas State Board of Pharmacy (TSBP). Education assistance (tuition, student loan, certification support, dependent scholarships…

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full time be or bc

Clinician-Educator: Division of Endocrinology

Company: Dell Medical School at UT Austin

Location: Austin, Texas

Posted Jul 27, 2025

View Details Apply on healthecareers.com

Security/Doorman

Company: Bombay Bicycle Club

Location: San Antonio, TX

Posted Jul 27, 2025

Refuse entry to anyone who may be intoxicated. Check ID's to ensure that each patron is old enough to legally enter the bar by checking each guest's…

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Maintenance Electrician - Hilton Anatole

Company: Hilton

Location: Dallas, TX

Posted Jul 26, 2025

Responds to guest calls, resolves guest complaints and responds to emergency situations. Performs preventive maintenance and tests all electrical systems, sub-…

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Security Officer Full Time Days SLB

Company: Saint Luke's Hospital

Location: San Antonio, TX

Posted Jul 27, 2025

Must maintain a valid state driver’s license. REQUIRED CERTIFICATIONS/LICENSURE: Requires the ability to obtain, and maintain, appropriate state license/…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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