Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Sales Associate

Company: Bel Furniture

Location: San Antonio, TX

Posted Jun 02, 2025

As a Sales Associate, you will play a crucial role in driving sales through effective communication, upselling techniques, and maintaining an organized store…

Supervisor-Public Safety/Security-Full-time

Company: Houston Methodist West Hospital

Location: Houston, TX

Posted Jun 01, 2025

Five years of experience in a security, military or law enforcement related field, three years' which demonstrates progressive leadership responsibility.

Customer Service Representative

Company: Atkore

Location: Dallas, TX

Posted Jun 02, 2025

Minimum two years business experience in a manufacturing or electrical customer service environment preferred. High School diploma or equivalent.

CDL A - OTR - LEASE TO OWN/ COMPANY DRIVER

Company: KDA Logistic Inc

Location: Austin, TX

Posted Jun 02, 2025

Provide your own IPASS or EZPASS, all owner operators are responsible for the tolls. If you are a CDL A truck driver, with at least 2 years of over the road…

Experienced HVAC Service Technician - Stafford, TX

Company: Conditioned Air Mechanical

Location: Stafford, TX

Posted Jun 02, 2025

Valid driver's license with a clean driving record. Conditioned Air Mechanical is a full service HVAC mechanical contractor designing and installing HVAC…

Customer Service Representative - State Farm Agent Team Member

Company: Alex Post - State Farm Agent

Location: San Antonio, TX

Posted Jun 02, 2025

Previous customer service experience preferred. Detail-oriented and able to multitask. Your attention to detail, customer service skills, and desire to help…

Group Fitness Sales Associate - BUNDA Preston Forest

Company: BUNDA Preston Forest

Location: Dallas, TX

Posted Jun 02, 2025

Greet all members, answer phone calls, lead tours of the studio for potential new members with exceptions customer service and participate in community outreach…

CDL-A Local Owner Operator Truck Driver

Company: IMC Logistics

Location: Houston, TX

Posted Jun 02, 2025

Earn $1,800 - $2,500 per week (after necessary deductions). We encourage applications from qualified candidates who have military experience, no high school…

Janitor

Company: Champions Club Texas

Location: Dallas, TX

Posted Jun 01, 2025

This role ensures a safe, hygienic, and welcoming environment for both guests and staff by performing regular cleaning duties and adhering to health and safety…

Sous Chef

Company: SeaWorld San Antonio

Location: San Antonio, TX

Posted May 31, 2025

You will contribute to recipe management and menu/product design as well as train new staff to ensure consistency and quality control.

Group Fitness Sales Associate - BUNDA West Village

Company: BUNDA West Village

Location: Dallas, TX

Posted Jun 02, 2025

Greet all members, answer phone calls, lead tours of the studio for potential new members with exceptions customer service and participate in community outreach…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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