Competitive Service Jobs in Chicago, IL

Positions 64,923 Updated daily

Looking for Competitive Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Chicago, IL area.

Program/Project Manager

Company: JPMorganChase

Location: Chicago, IL

Posted Oct 07, 2025

Your role will involve significant cross-functional collaboration, data analysis, and conflict management to align operations initiatives with business strategy…

Principal Architect – Networking

Company: Red8

Location: Chicago, IL

Posted Oct 07, 2025

Support field-facing activities (customer briefings, workshops, executive presentations). This senior technical leader drives networking strategy across data…

Entry-Level Customer Service Specialist

Company: Capol LLC

Location: Deerfield, IL

Posted Oct 06, 2025

Relay information to sales representatives/managers, as well as customers via e-mail and phone calls. Liaison between customers and Capol internal departments…

Project Manager (m/f/d)

Company: Damovo

Location: Chicago, IL

Posted Oct 06, 2025

The ideal candidate will assist in coordinating efforts between clients, internal teams, and external partners to ensure projects are completed on time, within…

CDL A Truck Driver - Home Weekly

Company: Imperial Express LLC

Location: Chicago, IL

Posted Oct 06, 2025

Imperial Express, LLC, is hiring a full-time motivated class A CDL professional with a clean driving record and at least 1 year of experience.

SAP Vulnerability Management Senior Analyst

Company: Mars IS US

Location: Chicago, IL

Posted Oct 05, 2025

They will also be responsible for transitioning the vulnerability management work at each go-live to the managed service team to ensure that scanning and…

Executive Sous Chef

Company: Aramark

Location: Chicago, IL

Posted Oct 06, 2025

Interact directly with guests daily. Develop and maintain effective client and guest rapport for mutually beneficial business relationships.

Concrete Laborer

Company: American Wilbert Vault

Location: Des Plaines, IL

Posted Oct 06, 2025

You must have a valid driver's license w/clean record, a CDL is a plus. Obtain the CDL license within 90-days from date of permit issuance.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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