Competitive Service Jobs in Remote

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Looking for Competitive Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Remote area.

GTM Business Strategy Architect | Portfolio

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, is seeking a GTM Business Architect. The role involves leading strategic design and execution of a segmentation-focused GTM framework, driving growth and efficiency, and aligning Sales and Support strategies with company objectives. The ideal candidate will act as a trusted advisor, delivering insights, operational excellence, and innovative solutions. Responsibilities include driving strategic decision-making, aligning projects with business strategy, and overseeing end-to-end portfolio of GTM strategies. Qualifications include 10+ years in high-growth software/tech industry, deep understanding of enterprise business models, and ability to think strategically with attention to detail.

Key Accounts Executive (East)

Company: Datadog

Location: Boston, MA / Remote

Posted Jan 22, 2025

Datadog is seeking an experienced Enterprise Sales professional with 5+ years selling into Fortune 100 companies. The role involves developing and executing an outbound prospecting strategy, cross-selling, and navigating complex accounts. The company values office culture, hybrid workplace, and offers benefits like stock equity, professional development, and competitive salary. The estimated yearly salary is $135,000-$150,000 USD.

Sr Manager, Human Predictive Genomics TSS

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with annual revenue exceeding $40 billion, is seeking a Senior Manager, Technical Product Specialist Human Predictive Genomics (HPG). The role involves leading the HPG Technical Sales Specialist (TSS) team, growing market presence in Human Genomics, and winning new accounts. The successful candidate will develop strategic sales plans, expand market reach, drive sales performance, strengthen customer relationships, and demonstrate outstanding leadership. Key responsibilities include implementing commercial strategies, maintaining forecasting processes, working closely with Micro Array business functions, and ensuring comprehensive product knowledge. The ideal candidate will have a Bachelor's Degree in a related field, 10+ years of sales experience, and a proven track record of leading sales teams and driving employee engagement.

Water Program Manager

Company: Meta

Location: Remote

Posted Jan 22, 2025

Meta is seeking a Water Program Manager to oversee water-related efforts for its expanding global data center portfolio. The role involves coordinating with various teams, ensuring compliance with water regulations, and optimizing water usage. The ideal candidate should have a civil or environmental engineering background, extensive experience in water infrastructure projects, and proficiency in data analysis tools.

Project Manager Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

This job involves overseeing the supply chain for complex global clinical trials, ensuring compliance with company and client requirements. The role includes developing study-specific plans, coordinating with internal teams, integrating clinical supplies into the supply chain, participating in training on new regulations, representing the department internally and externally, mentoring junior team members, and contributing to process improvement initiatives. The position requires a Bachelor's degree or equivalent and relevant experience, comparable to 5+ years.

Principal Backend Software Development Engineer - Mexico

Company: Zillow

Location: Mexico City, Mexico / Remote

Posted Jan 22, 2025

Zillow, a leading real estate website in the US, is seeking a Principal Software Development Engineer with 7+ years of experience in Java, Python, NodeJS, and Go. The role involves leading project delivery, contributing to feature design, and mentoring junior engineers. The position is a teleworker role based in Mexico, offering competitive salary, benefits, and equity awards. Zillow values innovation, inclusivity, and work-life balance, recognized by multiple organizations for its work culture.

Technical Application Engineer

Company: GE Vernova

Location: Ozorków, Poland / Remote

Posted Jan 22, 2025

The role involves managing global project control activities, ensuring consistent functional specifications and processes for project implementation. Key responsibilities include supporting sales and commercial managers in customer demonstrations, responding to customer information requests, and liaising with product management and engineering teams. The ideal candidate should have a degree in Electrical or Mechanical Engineering with a focus on energy technology, and at least 3 years of experience in the energy industry. Strong communication skills, analytical abilities, and the capacity to multi-task are required. Travel may be necessary, and proficiency in European languages is a plus.

Sr Manager, Human Predictive Genomics TSS

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with annual revenue exceeding $40 billion, is seeking a Senior Manager, Technical Product Specialist Human Predictive Genomics (HPG). The role involves leading the HPG Technical Sales Specialist (TSS) team, growing market presence in Human Genomics, and winning new accounts. The successful candidate will develop strategic sales plans, expand market reach, drive sales performance, strengthen customer relationships, and demonstrate outstanding leadership. Key responsibilities include implementing commercial strategies, maintaining forecasting processes, working closely with Micro Array business functions, and ensuring comprehensive product knowledge. The ideal candidate will have a Bachelor's Degree in a related field, 10+ years of sales experience, and a proven track record of leading sales teams and driving employee engagement.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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