Competitive Service Jobs in USA

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Looking for Competitive Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the USA area.

Director - Customer Success

Company: Vercel

Location: USA

Posted Dec 18, 2024

Vercel's Frontend Cloud provides a developer experience and infrastructure to build, scale, and secure a faster and more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web. The role of the Director of Customer Success is to manage a team of CSMs, deliver exceptional customer experiences, set and measure metrics, hire and grow the team, use a CS CRM to scale the CSM function, and improve customer issue resolution. The ideal candidate has 5+ years of experience in Customer Success at a SaaS company, experience in devising and implementing SaaS customer activations strategies, setting and managing KPIs and growth plans, experience driving efficiencies and scaling, experience managing projects, desire to work cross-functionally, and experience mentoring direct reports.

People Program Management Specialist

Company: Magic Leap, Inc.

Location: USA

Posted Dec 18, 2024

The text describes a role within the People Team organization as a People Program Management Specialist. The role involves supporting various HR verticals with data analytics, special projects, and program administration. It also includes facilitating immigration processes for new hires and existing employees, ensuring compliance with employment legislation and internal policies. The ideal candidate should have a strong knowledge of standard recruiting practices and experience working with employees from diverse backgrounds.

Principal Software Engineer - Payroll Engineering

Company: Restaurant365

Location: USA

Posted Dec 18, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and back-office operations. The company values empowering team members, continuous improvement, and technical excellence. The Principal Software Engineer role involves leading development efforts, spearheading new feature development, and guiding product enhancements. The ideal candidate should have a BSMS in Computer Science, 9+ years of engineering experience, and expertise in NET, C, SQL and noSQL databases, enterprise software, cloud platforms, APIs, distributed version control systems, Agile development concepts, CICD practices, client-side frameworks, and mobile applications.

Senior Manager - Product Compliance

Company: Kraken

Location: USA

Posted Dec 18, 2024

Kraken is a mission-driven company with a focus on crypto values and the global adoption of crypto. They offer premium crypto products, world-class client support, and are committed to industry-leading security, crypto education, and industryleading compliance. The company is fully remote with Krakenites in 70+ countries speaking over 50 languages. They are looking for a candidate with 47 years of proven experience in payments, blockchain, or financial services industry to lead and mentor a high-performing team.

Customer Support Specialist

Company: Roadie

Location: USA

Posted Dec 18, 2024

Roadie, a UPS company founded in 2014, offers logistics management and crowdsourced delivery services for last-mile delivery. They provide access to over 200,000 independent drivers nationwide, enabling businesses to offer delivery options for various industries. Roadie is looking for a Customer Support Specialist to provide phone, email, and text-based support to customers, partners, users, and other community members. The role requires excellent communication and problem-solving skills, as well as a customer-first mentality. The position offers competitive compensation, health insurance, 401k with company match, tuition and student loan repayment assistance, generous PTO, monthly 3-day weekends, and a monthly WFH stipend.

Customer Success Manager

Company: Workiva

Location: USA

Posted Dec 18, 2024

The text describes the role of a Customer Success Manager (CSM) at Workiva. The CSM's primary mission is to maximize customers' return on investment (ROI) in the Workiva Platform. They will work closely with various teams to drive adoption, ensure continuous ROI, and consult on best practices. The CSM will also identify risks, manage customer communication issues, and track metrics. The job requires a minimum of an undergraduate degree and 2 years of related experience. The salary range is $57,000 - $91,000 with additional benefits.

Senior Director of Channel Strategy and Insights

Company: Code.org

Location: USA

Posted Dec 18, 2024

The Senior Director of Channel Strategy and Insights will oversee the integration of all media channels at Codeorg, ensuring strategic decisions related to media analytics and performance. The role involves defining and leading the overarching strategy for integrating paid, earned, and owned media channels, developing segmented audience strategies, leading the evolution of marketing channels, and fostering collaboration between channel managers and other stakeholders.

Principal Product Manager II

Company: Life360

Location: USA

Posted Dec 18, 2024

Life360 is a Remote First company that values user experience and has a strong mission to keep people close to loved ones. They offer a mobile app and Tile tracking devices with services like location sharing, safe driver reports, and crash detection. They serve over 77 million monthly active users across more than 170 countries. The company has a clear vision for growth and offers competitive benefits and a positive work environment.

Senior Information System Engineer

Company: Dynatrace

Location: USA

Posted Dec 18, 2024

The job description is for a professional with 5+ years of experience in server infrastructure, virtualization, security, and cloud services. The role involves managing and maintaining various technologies, working with multiple teams, and providing customer service. The company, Dynatrace, is a leader in unified observability and security, offering competitive compensation and benefits.

Senior People Partner

Company: Discord

Location: USA

Posted Dec 18, 2024

Discord is a popular platform used by over 200 million people monthly for various reasons, with over 90% of users playing games, spending 15 billion hours playing unique titles. Discord is crucial for the future of gaming, offering an excellent employee experience for its Discord family. They are seeking a Senior People Partner to promote and champion their People programs, drive results, and balance strategic thinking with hands-on execution in fast-paced environments.

Senior Vice President - SMB/Growth

Company: Emburse

Location: USA

Posted Dec 18, 2024

The text describes a growth opportunity for Sales Executives within the Emburse family to serve emerging markets in North America with FinTech solutions. The role involves managing and mentoring sales teams, developing strategies, and collaborating with other teams to drive success and meet quotas.

Backend Engineer - Podcast

Company: Spotify

Location: USA

Posted Dec 18, 2024

The Podcast Mission at Spotify is looking for a Backend Engineer to join their team and help expand their enterprise podcasting solution, Megaphone. The role involves enhancing enterprise creators capabilities, contributing to the mission of unifying Spotify's creator technologies, and building and maintaining critical integrations using Kubernetes, Ruby on Rails, and Java. The ideal candidate should have 2+ years of experience as a Backend Engineer working with Ruby on Rails or Java and have experience developing interfaces to both internal and external services.

Frequently Asked Questions

What are typical salary ranges by seniority for Competitive Service roles?
Junior Cloud Engineers earn $80,000–$110,000, mid‑level SREs range $110,000–$150,000, senior architects and lead incident responders command $150,000–$220,000+, with executive roles exceeding $250,000 depending on company size and region.
What skills and certifications are required in Competitive Service?
Core skills include Kubernetes, Terraform, CI/CD (GitLab, Spinnaker), observability (Prometheus, Grafana), and incident‑response platforms (PagerDuty, Opsgenie). Certifications such as AWS Certified Solutions Architect, Certified Kubernetes Administrator (CKA), Certified DevSecOps Professional, and ITIL Foundation are highly valued.
Is remote work available for Competitive Service positions?
Yes, most Competitive Service roles offer 100% remote or hybrid arrangements. Companies prioritize cloud‑first toolsets, which enable distributed teams to manage services from anywhere while maintaining strict security controls.
What career progression paths exist in Competitive Service?
Typical progression starts with Support Engineer → SRE → Cloud Architect → Incident Response Lead → Technical Program Manager or VP of Reliability. Continuous learning and cross‑functional experience accelerate movement into leadership and strategy roles.
What industry trends are shaping Competitive Service today?
Emerging trends include multi‑cloud orchestration, IaC automation, AI‑Ops for predictive incident mitigation, zero‑trust security architecture, and the integration of observability with machine‑learning analytics to reduce mean time to recovery.

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