Competitive Service Jobs in Washington DC

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Looking for Competitive Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Washington DC area.

Seasonal Immunizing Pharmacist Part Time

Company: CVS Health

Location: Washington, DC

Posted Oct 06, 2024

CVS Health is seeking a Staff Pharmacist to join their team. The role involves delivering enhanced human-centric health care, emphasizing patient safety, pharmacy professional practice, regulatory requirements, quality assurance, customer service, personnel management, inventory management, and financial profitability. The pharmacist will lead with heart, motivate and develop their team, identify business opportunities, and adapt to change. The ideal candidate will have an active pharmacy license, be immunization certified, and have a Bachelor of Science in Pharmacy or Pharm. D. degree. The company offers a comprehensive benefits package.

Medical Director - Medicare Appeals

Company: CVS Health

Location: Washington, DC

Posted Oct 06, 2024

CVS Health, a Fortune 6 company, is seeking a Medical Director for a remote, work-from-home position based anywhere in the US. The role involves directing daily work on Medicare Appeals, providing support to appeal nurses and pharmacists, and collaborating with Medicare Quality and Compliance. The ideal candidate should have 2+ years of experience in a Health Care Delivery System, an active state medical license, and board certification in an ABMS recognized specialty. The pay range is $174,070.00 - $374,900.00, with additional benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Research/Program Analyst

Company: Seneca Holdings

Location: Washington DC

Posted Oct 06, 2024

The Seneca Nation Group companies offer competitive compensation and a strong benefits package, and are seeking a ResearchProgram Analyst with experience in disaster human services preparedness response and recovery. The company is committed to building an inclusive work environment and provides equal employment opportunities to all employees and applicants.

Technical Implementation Manager III

Company: ZoomInfo

Location: Washington DC

Posted Oct 06, 2024

ZoomInfo is a company that encourages creativity, innovation, and teamwork, and is looking for a Technical Implementation Manager to join their team. The role involves working with clients to implement ZoomInfo's customer-facing solutions, and requires strong technical skills and problem-solving abilities.

National Records Manager - Law Firm

Company: Epiq

Location: Washington DC

Posted Oct 06, 2024

The job description highlights the importance of teamwork, communication, and client satisfaction. The company emphasizes its commitment to diversity and inclusion, and the role requires strong organizational and leadership skills.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Oct 06, 2024

DaVita is seeking a Patient Care Technician to provide exceptional care in an outpatient dialysis center. The role involves direct patient care, monitoring patients during dialysis treatment, and building relationships with patients. The company offers comprehensive benefits, paid training, and opportunities for career advancement through programs like Clinical Ladders and Bridge to your Dreams. No dialysis experience is required, and the role involves working flexible hours, including mornings, evenings, weekends, and holidays.

Lead Financial Engineer (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 06, 2024

Fannie Mae is seeking a Lead Financial Engineer to join their team. The role involves working with a team of analysts to assess and monitor credit risk on Fannie Mae's $500 billion multifamily securitization book of business. The successful candidate will learn and execute proprietary in-house forecasting and pricing models, analyze loan level results, and understand and assess upstream input data. They will also execute deterministic what-if scenarios, implement code changes, and participate in developing, executing, validating, and documenting proprietary valuation models and property price indexes. The ideal candidate will have a minimum of 4 years of experience, preferably with an MBA in quantitative analytics, a Master's in Financial Engineering or Quantitative Analytics, or a Ph.D. in Finance or Economics. They should have 2 years of experience developing and running financial models or analyzing large datasets in Python/Java/R, AWS experience, and knowledge of SQL. Familiarity with GSE multifamily lending business, underwriting requirements, and GSE multifamily securitizations structured transactions is also required. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Cyber Crime Senior Specialist - Digital Brand Protection External Phone Channel

Company: Bank of America

Location: Washington, DC

Posted Oct 06, 2024

Bank of America is seeking a candidate to lead the reduction of cyber crime risk, focusing on innovation, identification, and disruption to protect the bank's digital brand. The role involves creating centralized governance for phone channel activity, analyzing the threat landscape, and collaborating across the enterprise to establish an enterprise-wide phone policy. The candidate must have experience managing complex phone systems, detecting and mitigating phone-based attacks, and working with telecommunications companies to prevent cyber crimes. A Bachelor's degree in Cybersecurity, IT, or a related field is preferred, along with proficiency in cybersecurity tools and understanding of cyber crime laws and regulations.

Studio Operator, CNN

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Oct 06, 2024

Warner Bros. Discovery is seeking a Studio Operator for the Technical Operations department. The role involves operating robotic cameras and lighting, controlling studio crews, managing Viz Multiplay Videowall, and maintaining video levels. The ideal candidate should have 3 years of experience in a facility engaged in multiple camera production, proficiency with camera robotic systems, and the ability to work under pressure in a live television production environment. WBD values a close-knit working relationship, champions inclusion, and offers competitive compensation and benefits.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Oct 06, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising the store's crew, and assisting customers with their questions, problems, and complaints. The company culture emphasizes human-centric health care, innovation, and affordability. Upon successful completion of the training program, trainees are eligible for promotion to Operations Supervisor or Shift Supervisor positions. The pay range for this role is $18.25 - $26.00. Benefits include medical, dental, and vision coverage, a 401(k) retirement savings plan, and various well-being programs.

Electrical Engineer

Company: Leidos

Location: Washington, DC

Posted Oct 06, 2024

Leidos Gibbs & Cox, a leading naval architecture and marine engineering firm, is seeking an Electrical Engineer for their LPD 17 design team in Washington, DC. The role involves developing specifications, overseeing design for various electrical systems, and collaborating with the Shipbuilder, Fleet, and other Navy agencies. The ideal candidate should have a Bachelor's or Master's degree in engineering, relevant experience, and a Secret or above clearance. The position offers the opportunity to contribute to the Navy's mission and work in a supportive environment.

Attorney Advisor

Company: Judicial Branch - Administrative Office of the U.S. Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 06, 2024

The Attorney Advisor position is located in the Department of Program Services, Judicial Services Office (JSO), Judicial Programs Division. JSO supports federal judges, courts, and their staffs. The role requires active bar membership, post J.D. experience, and specialized experience in interpreting and applying statutes and regulations. New employees must complete background checks, E-Verify, and direct deposit setup. A trial period is required for first-time appointees. The position offers a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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