Competitive Service Jobs in Washington DC

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Looking for Competitive Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Washington DC area.

Attorney Advisor (Regulatory & Legislative Affairs)

Company: Department of Transportation - Federal Motor Carrier Safety Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The AttorneyAdvisor provides legal counsel to the Federal Motor Carrier Safety Administration's regulatory development teams.

Management and Program Analyst

Company: Department of Energy - Department of Energy - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is part of the Department of Energy Office of Intelligence and Counterintelligence. As a Management and Program Analyst, you will be responsible for formulation, coordination, and integration of the organization and the management of data as the Department of Energy Office of Intelligence and Counterintelligence's strategic asset.

Supervisory Financial Technology and Innovation Specialist

Company: Other Agencies and Independent Organizations - Federal Housing Finance Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The vacancy announcement is for a Supervisory Financial Technology and Innovation Specialist position at the EL15 grade level. The incumbent will work in the Office of Financial Technology and perform work in support of major initiatives.

Foreign Affairs Officer - Direct Hire Authority

Company: Department of State - Department of State - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Bureau of Economic and Business Affairs Office of Threat Finance Countermeasures and Economic Sanctions develops and implements sanctions to counter national security threats. The agency uses a Direct Hire Authority to select candidates for vacancies.

Engineering Technician

Company: Other Agencies and Independent Organizations - Smithsonian Institution

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Smithsonian Institution is a large museum complex with 21 museums and the National Zoo. The Office of Facilities Management and Reliability provides building services through maintenance and operational zones.

Social Worker (Clinical/SRU)

Company: Department of the Army - U.S. Army Medical Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 30, 2024

This is a job posting for a position in the Warrior Transition Battalion at Joint Base Lewis McChord. The job may offer a recruitment or relocation incentive and salary negotiation for new Federal service employees.

International Economist

Company: Department of Commerce - Commerce, International Trade Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This vacancy is for an International Economist in the International Trade Administration Enforcement and Compliance EampC Office of PolicySubsidies Enforcement and Economic Analysis DivisionEconomic Analysis Unit. The position is responsible for collecting economic data, analyzing statistical data, preparing quantitative analyses, and preparing analytic reports.

Grants Training Program Manager

Company: Department of Health and Human Services - Office of the Secretary of Health and Human Services

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the Department of Health and Human Services Office of the Secretary of Health and Human Services Office of the Assistant Secretary for Financial Resources ASFR Office of Grants located in Washington District of Columbia.

Supervisory Chemist (Forensic) or Supervisory Toxicologist (Forensic)

Company: Court Services and Offender Supervision Agency for DC - Pretrial Services Agency

Location: Washington DC

Posted Sep 30, 2024

PSA is looking for a Supervisory ChemistToxicologist to conduct forensic screening and confirmation analyses using GCMS and LCMSMS instruments. The candidate should have experience in leading a staff of scientific professionals in the forensic toxicology field.

Procurement Analyst

Company: Department of Justice - Office of Justice Programs

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The US Department of Justice's mission is to uphold the rule of law, keep the country safe, and protect civil rights. The Office of Justice Programs provides leadership, resources, and solutions for creating safe, just, and engaged communities.

Management and Program Analyst, GS-0343-09 (FPL 12) (DE)

Company: Department of Education - Office of Postsecondary Education

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is telework eligible and responsible for conducting studies of work processes and procedures.

IT Specialist, CG-2210-13

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the Chief Information Officer Organization CIOO and serves as an Information Technology IT specialist in the Application Platforms and Delivery Branch APDB.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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