Competitive Service Jobs in Washington DC

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Looking for Competitive Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Washington DC area.

Physician (RAT-Flight Surgeon)

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Office of Aerospace Medicine AAM develops and manages medical programs in support of Aviation Safety. The Regional Augmentation Team RAT supports the Office of Aerospace Medicine AAM regional program and other AAM efforts.

Supervisory Physician (RAT - Flight Surgeon)

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The selectee for this position will be eligible to receive a Manager Performance Incentive MPI, an annual lumpsum incentive payment.

SUPERVISORY CONTRACT SPECIALIST

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The agency values teamwork, integrity, excellence, and service, prioritizing the nation's welfare and mission.

Document Analyst

Company: Judicial Branch - U. S. Sentencing Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The US Sentencing Commission is seeking Document Analysts for the Office of Research and Data. The incumbents daily activities will focus on analyzing electronic sentencing documents, extracting sentencing data, and accurately entering the information into an electronic database according to established criteria.

Executive Assistant

Company: Department of Housing and Urban Development - Assistant Secretary for Congressional and Intergovernmental Relations

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located at the Department of Housing and Urban Development. It is also open to status eligibles.

CONTRACT SPECIALIST

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The agency values teamwork, integrity, excellence, and service, prioritizing the nation's welfare and mission.

Radiologic Technologist - Per Diem - Bellevue

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Sep 30, 2024

The text describes a job posting for a Radiology position, emphasizing the company's commitment to employees through competitive wages and benefits. The role involves providing Radiology services to patients, ensuring patient safety, and maintaining high-quality imaging. Essential responsibilities include performing quality general radiographic and specialty images, adhering to safety standards, and maintaining patient confidentiality. The ideal candidate should have a Graduate of an approved accredited radiologic technology program, be a Certified Radiologic Technologist (Washington), and have Basic Life Support certification. Preferred qualifications include one year of direct experience with diagnostic procedures.

Public Affairs Specialist

Company: Other Agencies and Independent Organizations - U.S. Agency for International Development

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Bureau for Legislative and Public Affairs LPA is responsible for managing the Agency's external affairs and provides central Agency focus and overall coordination for all aspects of legislative and public affairs matters.

Emergency Management Specialist

Company: Department of Health and Human Services - Administration for Strategic Preparedness and Response

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the Department of Health and Human Services Administration for Strategic Preparedness and Response headquartered in Washington District of Columbia.

Telecommunications Policy Specialist

Company: Department of Commerce - National Telecommunications and Information Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This vacancy is for a Telecommunications Policy Specialist in the National Telecommunications and Information Administration NTIA within the Department of Commerce.

Division Director, Innovation and Project Delivery

Company: Other Agencies and Independent Organizations - Office of Personnel Management

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Division Director Innovation and Project Delivery role at OPM involves developing a strategy to improve customer experience, fostering innovation, and leading high-priority projects across the agency.

Interdisc Environmental Engineer (HMM) / Physical Scientist (HMM)

Company: Department of the Interior - Bureau of Land Management

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The BLM is looking to fill a new career position in Washington DC, with a focus on its people being its most precious resource.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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