Comprehensive Benefits Package Jobs in Brazil
16,623 open positions · Updated daily
Looking for Comprehensive Benefits Package jobs in Brazil? Browse our curated listings with transparent salary information to find the perfect Comprehensive Benefits Package position in the Brazil area.
Team Lead, Customer Service
Company: OKX
Location: Brazil
Posted Feb 16, 2024
<p>OKX is a worldleading digital asset trading platform providing advanced financial services to traders globally by using blockchain technology OKX provides hundreds of token amp futures trading pairs to help traders to optimize their strategy We are also one of the top digital asset trading platforms by trading volume serving millions of users in over 100 countries OKX derivatives remains a topnotch venue globally and has a daily volume of approximately $10 billion and is widely recognized as the golden standard in the industry We believe the blockchain technology will eliminate barriers to transactions increase the efficiency of transactions across society and eventually have a significant impact on the global economy We strive to make innovative achievements that change the world and never stop to improve on our customer experience<p> <div> <div class=aceline><strong>What Youll Be Doing<strong><div> <ul class=listbullet1 style=> <li class=aceline style=> <div>Overseeing Customer Service Operations including monitoring and reporting metrics such as customer satisfaction score productivity response speed and any metric that affects the service quality<div> <li> <li class=aceline style=> <div>Ensure good quality of services and strict adherence to processes<div> <li> <li class=aceline style=> <div>Work crossfunctionally with stakeholders and support teams to ensure bestinclass customer service<div> <li> <li class=aceline style=> <div>Participate in recruitment activities screening interviewing<div> <li> <li class=aceline style=> <div>Day to day responsibilities include<div> <ul class=listbullet2 style=> <li class=aceline style=> <div>Ensuring daily operation runs smoothly and timely reports to stakeholders during incidents<div> <li> <li class=aceline style=> <div>Provide performance monitoring of KPIs identify trends and issues in Service quality<div> <li> <li class=aceline style=> <div>Conduct weeklymonthly performance reviews with customer service agents<div> <li> <li class=aceline style=> <div>Coordinate with the LampD team to conduct adhoc pieces of training andor retraining<div> <li> <li class=aceline style=> <div>Conduct process updateimprovement projects and workshops<div> <li> <li class=aceline style=> <div>Timely communicate business updates policy changes and any relevant information to stakeholders<div> <li> <li class=aceline style=> <div>Planning customer service agents monthly schedules while managing daily shrinkages<div> <li> <ul> <div class=aceline> <div> <li> <ul> <div class=aceline><strong>What We Look For In You<strong><div> <ul class=listbullet1 style=> <li class=aceline style=> <div>Bachelors degree or relevant experience of at least 3 years in leading a team in a call center environment<div> <li> <li class=aceline style=> <div>Experience leading large gt15 members and diverse teams<div> <li> <li class=aceline style=> <div>Proven experience and knowledge in effective hiring training coaching and people management practices<div> <li> <li class=aceline style=> <div>Strong planning and interpersonal skills as well as processdriven and detailoriented personality<div> <li> <li class=aceline style=> <div>A team player with the ability to work in a crossfunctional environment and to lead complex operational initiatives<div> <li> <li class=aceline style=> <div>Fluency Verbal amp Written in English amp PortugueseSpanish<div> <li> <li class=aceline style=> <div>Enthusiastic in new technologies with a strong desire to adopt technologies to improve organization effectiveness amp business processes<div> <li> <li class=aceline style=> <div>Willingly to work according to given schedule to support 24x7 operations<div> <li> <li class=aceline style=> <div>Display ownership and accountability for offering solutions to benefit our customers and the business<div> <li> <ul> <div class=aceline><strong>Nice to Haves<strong><div> <ul class=listbullet1 style=> <li class=aceline style=> <div>Working knowledge of CRM tools such as Zendesk<div> <li> <li class=aceline style=> <div>Basic computer knowledge MS Office MS Outlook and Internet Explorer and others applications like GA<div> <li> <li class=aceline style=> <div>Flexible in working in shifts when required<div> <li> <li class=aceline style=> <div>Familiar with cryptofinancetechnology industry<div> <li> <ul> <div> <p>Why Join Us<p> <ul style=> <li style=>Competitive remuneration package<li> <li style=>Yearly Bonus<li> <li style=><strong>Work remotely<strong><li> <li style=>Excellent prospects for growth and promotion we provide you with assistance opportunities for skill development mentoring and training programmes to help you succeed<li> <li style=>Employee engagement recognition and appreciation program<li> <li style=>Multinational working environment Advance your career by interacting with individuals from various backgrounds cultures and nations<li> <ul> <p> <p><img src=httpsremotivecomjobtrack1897359blankgifsource=publicapi alt=>
Senior Application Support Engineer Access
Company: e-Core
Location: São Paulo, São Paulo, Brazil
Posted Jan 05, 2024
<p><strong>Join us as<strong><strong>nbspa Senior Support<strong><strong> Engineer<strong><strong>nbsp<strong><p> <p>Our clients can count on our top talents So when these customers who are big players in different industries need solutions to problems our support team is responsible for providing the technical solution aiming for the greatest customer satisfaction As Senior Support Engineer you will lead and work with other Technical Support Engineers on cases that will help cultivate the team values and technical expertisenbsp<p> <div class=prichtextsection><strong datastringifytype=bold>This position suits you if you<strong><div> <ul class=prichtextlist prichtextlistbullet datastringifytype=unorderedlist dataindent=0 databorder=0> <li datastringifyindent=0 datastringifyborder=0>Have written and spokennbsp<strong datastringifytype=bold>English<strong>nbspadvanced level<li> <li datastringifyindent=0 datastringifyborder=0>Have strong experience in a technical role IT industry highly technical environment preferred<li> <li datastringifyindent=0 datastringifyborder=0>Are great at explaining complex issues in a simple manner<li> <li datastringifyindent=0 datastringifyborder=0>Have experience at creating updating and sharing knowledge through articles and training <a class=clink href=httpconfluenceatlassiancom target=blank datastringifylink=httpconfluenceatlassiancom datask=tooltipparent>httpconfluenceatlassiancom<a><li> <li datastringifyindent=0 datastringifyborder=0>Have a problemsolving mindset and help to remove roadblocks<li> <li datastringifyindent=0 datastringifyborder=0>Set high standards for yourself and your team<li> <li datastringifyindent=0 datastringifyborder=0>Are a continuous learner and love to work with cuttingedge technologies<li> <li datastringifyindent=0 datastringifyborder=0>Are comfortable with providing customer support<li> <li datastringifyindent=0 datastringifyborder=0>Are comfortable withnbsp<strong datastringifytype=bold>SQL<strong><li> <li datastringifyindent=0 datastringifyborder=0>Have experience withnbsp<strong datastringifytype=bold>network<strong>nbsptechnologies TCPIP<li> <li datastringifyindent=0 datastringifyborder=0>Have experience in troubleshooting Java applications<li> <li datastringifyindent=0 datastringifyborder=0>Have experience withnbsp<strong datastringifytype=bold>REST APIs<strong>nbspmethods status codes etc<li> <li datastringifyindent=0 datastringifyborder=0>Have experience in usingnbsp<strong datastringifytype=bold>native browser development tools<strong>nbspGoogle Chrome Development Tools Firefox etc<li> <li datastringifyindent=0 datastringifyborder=0>Have experience withnbsp<strong datastringifytype=bold>SSOSAML and SSLTLS<strong><li> <ul> <div class=prichtextsection><strong datastringifytype=bold>Would be great if you have<strong><div> <ul class=prichtextlist prichtextlistbullet datastringifytype=unorderedlist dataindent=0 databorder=0> <li datastringifyindent=0 datastringifyborder=0>Familiarity with Atlassian products<li> <li datastringifyindent=0 datastringifyborder=0>Familiarity with Splunk<li> <li datastringifyindent=0 datastringifyborder=0>Familiarity with CLOUD technologies AzureAWS<li> <li datastringifyindent=0 datastringifyborder=0>Familiarity with Identity providers ie OKTA Azure Auth0 OneLogin etc<li> <li datastringifyindent=0 datastringifyborder=0>Actively participate innbsp<a class=clink href=httpscommunityatlassiancom target=blank datastringifylink=httpscommunityatlassiancom datask=tooltipparent>community forums<a><li> <ul> <div class=prichtextsection><strong datastringifytype=bold>What you will do in this role<strong><div> <ul class=prichtextlist prichtextlistbullet datastringifytype=unorderedlist dataindent=0 databorder=0> <li datastringifyindent=0 datastringifyborder=0>Resolve customer’s issues via telephone email or a remote session<li> <li datastringifyindent=0 datastringifyborder=0>Reproduce issues inhouse and responding back in a timely manner<li> <li datastringifyindent=0 datastringifyborder=0>Regular followups with customers with recommendations updates and action plans<li> <li datastringifyindent=0 datastringifyborder=0>Escalate issues in a timely manner according to Standard Operating Procedures<li> <li datastringifyindent=0 datastringifyborder=0>Leverage internal technical expertise including peers mentors knowledge base community forums and other internal tools to provide the most effective solutions to customer issues<li> <li datastringifyindent=0 datastringifyborder=0>Create new knowledge base articles to capture new learnings for reuse throughout the organization<li> <li datastringifyindent=0 datastringifyborder=0>Participate in technical communications within the Technical Support team to share best practices and learn about new technologies<li> <li datastringifyindent=0 datastringifyborder=0>Focus on an area of technical specialization and attend technical trainings<li> <li datastringifyindent=0 datastringifyborder=0>Read and work with other Technical Support Engineers on cases that will help cultivate that expertise<li> <li datastringifyindent=0 datastringifyborder=0>Works collaboratively with diverse global teams and drives inclusive work environments in accordance with Atlassian values<li> <ul> <p><strong>Where you will be based on<strong><p> <p>Remote Brazil<p> <p><strong>What youll get<strong><p> <p><span style=fontweight 400>We encourage worklife balance in a transparent and flexible environment ensuring a unique experience for eCoreans to be their best version Our ratings on Glassdoor and the awards weve received from Great Place To Work since 2008 reflects our reality<span><p> <ul class=prichtextlist prichtextlistbullet datastringifytype=unorderedlist dataindent=0 databorder=0> <li datastringifyindent=0 datastringifyborder=0>Health dental and life insurance<li> <li datastringifyindent=0 datastringifyborder=0>Meal andor Food allowance<li> <li datastringifyindent=0 datastringifyborder=0>Multi Benefits Card<li> <li datastringifyindent=0 datastringifyborder=0>15 days of vacation every 6 months 30 days of PTO per year<li> <li datastringifyindent=0 datastringifyborder=0>Private Pension Plan<li> <li datastringifyindent=0 datastringifyborder=0>ShortTerm Incentive Plan PLR<li> <li datastringifyindent=0 datastringifyborder=0>Parking allowance in SP and POA offices<li> <li datastringifyindent=0 datastringifyborder=0>Possibility to choose between a variety of work models<li> <li datastringifyindent=0 datastringifyborder=0>Financial support for studies and daycare center<li> <li datastringifyindent=0 datastringifyborder=0>Flexible work hours<li> <li datastringifyindent=0 datastringifyborder=0>Customized setup eg monitor earphonesheadsets keyboard<li> <li datastringifyindent=0 datastringifyborder=0>Monthly Remote Work Allowance according to your work model<li> <li datastringifyindent=0 datastringifyborder=0>Gympass partnership<li> <ul> <p><span style=color ffffff>LIREMOTE LICR1<span><p><br><br>Please mention the word REVERENCE and tag RNTIuMTYwLjExMS41Ng== when applying to show you read the job post completely RNTIuMTYwLjExMS41Ng== This is a beta feature to avoid spam applicants Companies can search these words to find applicants that read this and see theyre human
iOS Software Development Engineer in Test
Company: Thaloz
Location: Brazil
Posted Feb 26, 2024
<p><p><p><strong>Job Summary<strong><p><p>We are seeking a highly skilled and experienced Sr iOS SDET to join our team As an SDET you will play a critical role in ensuring the quality and reliability of our iOS applications This role requires expertise in testing methodologies automation frameworks and programming languages such as Xcuit Swift and Espresso<p><p><strong>Job Responsibilities<strong><p><ul style=> <li style=>Collaborating with cross functional teams to define test strategies and plans for iOS applications<li> <li style=>Designing and developing automated test scripts using Xcuit framework<li> <li style=>Conducting functional regression integration and performance testing on iOS applications<li> <li style=>Identifying and documenting defects or issues found during testing phases<li> <li style=>Working closely with developers to ensure timely resolution of issues identified during testing<li> <li style=>Participating in code reviews to ensure adherence to coding standards and best practices<li> <li style=>Continuously improving the efficiency and effectiveness of the testing process through innovation and automation<li> <ul><p><p><p><p><p><strong>Requirements<strong><p><p><strong>Basic Qualifications<strong><p><ul style=> <li style=>Bachelors degree in Computer Science or related field <li> <li style=>5+ years of experience as an SDET or similar role <li> <li style=>Strong knowledge of iOS application development <li> <li style=>Proficiency in Xcuit framework for UI testing on iOS devices <li> <li style=>Experience with Swift programming language for test automation <li> <li style=>Familiarity with Espresso framework for Android UI testing Nice To Have<li> <li style=>Solid understanding of software testing methodologies and best practices <li> <li style=>Ability to write clean maintainable code for automated tests<li> <ul><p><strong>Benefits<strong><p><p><br><p><p>We believe that great work happens where people feel inspired and challenged These are just a few things we offer to make this happen<p><ul style=> <li style=>Compensation in US Dollars<li> <li style=>Full remote position 100 work from home<li> <li style=>Referral program with economic rewards<li> <li style=>Regular events and a shop where you can exchange coins for prices Thaloz Rewards<li> <li style=>English classes<li> <li style=>Online Workout sessions<li> <li style=>Thaloz house coworking space and hostel in Montevideo Uruguay where you can stay for free<li> <ul><br><br><div class=h2>About the company<div><br><p>We help companies hire prevetted remote software developers who have solid skills and work in their timezone<p><img src=httpsremotivecomjobtrack1898793blankgifsource=publicapi alt=>
Senior Software Developer React and JavaScript
Company: e-Core
Location: São Paulo, São Paulo, Brazil
Posted Feb 28, 2024
<p>nbsp<p> <h3>During your day as a Senior Software Developer you will<h3> <ul> <li datastringifyindent=0 datastringifyborder=0>Work on a crossfunctional featuredriven team collaborating to develop and maintain software applications<li> <li datastringifyindent=0 datastringifyborder=0>Write reusable testable and efficient code<li> <li datastringifyindent=0 datastringifyborder=0>Implement new features and core services in the platform<li> <li datastringifyindent=0 datastringifyborder=0>Contribute to documentation efforts<li> <li datastringifyindent=0 datastringifyborder=0>Ensure standards for quality by performing code reviews and creating automated tests<li> <li datastringifyindent=0 datastringifyborder=0>Create highquality code that is scalable and deployable<li> <li datastringifyindent=0 datastringifyborder=0>Be enthusiastic about code and peer reviews<li> <li datastringifyindent=0 datastringifyborder=0>Follow the best practices<li> <ul> <h3>As a Senior Software Developer you need to<h3> <ul> <li datastringifyindent=0 datastringifyborder=0>Have strong communication skills in English Advanced Fluent<li> <li>Possess strong React Redux and JavaScript skills + 5 years<li> <li>Have basic knowledge of Python<li> <li>Have experience with tools like JIRA and Confluence preferred<li> <li>Have an understanding of databases including SQL and NoSQL<li> <li>Have the ability to optimize queries for performance<li> <li>Be familiar with agile methodologies eg ScrumKanban<li> <li>Have the ability to write code and project documentation at a high standard<li> <li style=fontstyle italic><em>Be able to work according to Eastern Standard Time EST<em><li> <ul> <h3 class=prichtextsection><strong datastringifytype=bold>As an eCorean you will have flexible benefits in a model that you will choose what’s the best for you<strong><h3> <ul class=prichtextlist prichtextlistbullet datastringifytype=unorderedlist dataindent=0 databorder=0> <li datastringifyindent=0 datastringifyborder=0>Health dental and life insurance<li> <li datastringifyindent=0 datastringifyborder=0>Meal andor Food allowance<li> <li datastringifyindent=0 datastringifyborder=0>Multi Benefits Card<li> <li datastringifyindent=0 datastringifyborder=0>15 days of vacation every 6 months 30 days of PTO per year<li> <li datastringifyindent=0 datastringifyborder=0>Private Pension Plan<li> <li datastringifyindent=0 datastringifyborder=0>ShortTerm Incentive Plan PLR<li> <li datastringifyindent=0 datastringifyborder=0>Parking allowance in SP and POA offices<li> <li datastringifyindent=0 datastringifyborder=0>Possibility to choose between a variety of work models<li> <li datastringifyindent=0 datastringifyborder=0>Financial support for studies and daycare center<li> <li datastringifyindent=0 datastringifyborder=0>Flexible work hours<li> <li datastringifyindent=0 datastringifyborder=0>Customized setup eg monitor earphonesheadsets keyboard<li> <li datastringifyindent=0 datastringifyborder=0>Monthly Remote Work Allowance according to your work model<li> <li datastringifyindent=0 datastringifyborder=0>Gympass partnership<li> <ul> <p>nbsp<p> <p><p> <p class=p1>If you are a passionate software developer with leadership skills and the ability to work in a variety of fields we encourage you to apply Join our team and make a significant impact on our projects and development processes<p> <p><span style=color ffffff>LIFDQ<br>LIREMOTE<br>LIDNI<span><p> <p><p> <p>nbsp<p><br><br>Please mention the word CURE and tag RMTMuOTMuMjM5LjI1MA== when applying to show you read the job post completely RMTMuOTMuMjM5LjI1MA== This is a beta feature to avoid spam applicants Companies can search these words to find applicants that read this and see theyre human
Performance Creative Designer
Company: Neon Flux
Location: Brazil
Posted Feb 20, 2024
Neon Flux is a data-driven brand accelerator that assists brands in growing from various stages to enterprise market leaders, preparing them for acquisition or transaction. The Performance Creative Designer role involves working across multiple platforms and channels, collaborating with internal partners to develop dynamic creative solutions, and conceptualizing visually stunning and effective creative assets for digital marketing campaigns. The ideal candidate should have experience in performance marketing or DTC marketing, strong visual design skills, agency experience, and proficiency in design tools like Figma, Photoshop, Illustrator, AI, and Creative OS. The role offers remote work and opportunities for career growth.
Senior Application Support Engineer Access
Company: e-Core
Location: São Paulo, São Paulo, Brazil
Posted Jan 05, 2024
The job posting is for a Senior Support Engineer position. The role involves leading and working with other Technical Support Engineers to provide technical solutions to clients, aiming for high customer satisfaction. The ideal candidate should have advanced English skills, strong technical experience, and the ability to explain complex issues simply. They should also be comfortable with SQL, network technologies, Java applications, REST APIs, and browser development tools. Familiarity with Atlassian products, Splunk, cloud technologies, and identity providers is a plus. The role involves resolving customer issues, creating knowledge base articles, and participating in technical communications. The company offers a flexible work environment, health benefits, and a variety of perks.
Lead Game Designer
Company: Kokku Games
Location: Brazil
Posted Feb 26, 2024
Kokku is seeking a Lead Game Designer with over 5 years of experience, who can guide, support, and inspire a team of Game Designers. The role involves facilitating design decisions, providing feedback, creating documentation, and managing projects. The successful candidate will work with major studios and IPs, and benefit from a competitive reward package and a stimulating industry environment.
Associate Technical Support Analyst
Company: Trustly
Location: Brazil
Posted Feb 23, 2024
Trustly Americas, a global team of 30 nationalities, offers a digital account-to-account payment platform. The company, post-merger of PayWithMyBank and Trustly AB, serves 8,300 merchants, 12,000 banks, and 650 million consumers across 33 countries. Their platform simplifies payments by allowing consumers to sign into their bank accounts directly, bypassing card networks. Trustly values diversity and inclusion, with a non-discriminatory hiring policy. The Tier 2 team provides technical services to merchants and internal teams, handling incidents, support, and documentation. They seek an SME with Java/C# experience, RESTful API knowledge, and AWS Cloud Computing expertise. Benefits include health insurance, home office allowance, and a remote-first culture.
Senior Product Manager
Company: Trustly
Location: Brazil
Posted Feb 04, 2024
Trustly Americas, a global digital payments company, is seeking a Product Manager, Risk to build a world-class risk platform. The role involves developing a product roadmap, defining risk capabilities, partnering with data science and engineering, leading Agile scrum teams, and monitoring industry trends. The ideal candidate should have solid experience in risk management, understanding of digital banking products, strong communication skills, and experience with Agile methodologies. Trustly offers competitive benefits including health insurance, life insurance, meal vouchers, home office allowance, gym access, discounts, monthly happy hours, English program, flexible hours, extended maternity and paternity leave, birthday off, remote work options, welcome kit, annual premium, and referral program.
Manager of Technical Professional Services
Company: Quorum
Location: Belo Horizonte, Minas Gerais, Brazil
Posted Dec 15, 2023
Past Quorum Fun events have included apple picking, yoga, virtual art classes and wine tasting. What You’ll Do First Week: You’ll learn about Quorum’s many products, users, and the public affairs world. First Year: You’ll take ownership of the overall vision of the Technical Professional Services team. Bi-annual Hackathons Flexible Paid Time Off Virtual and in-person team events Bright sunlit open office concept with your dedicated desk (if you want it) Inclusion & Diversity Affinity Groups to support belonging 12 weeks of paid parental leave CLT Working Contract. Our team loves to spend time doing fun things outside of the office - both together and remote, which we call Quorum Fun events. This is a beta feature to avoid spam applicants. Our Work Environment We are a remote-first team with flexible work options: work remotely, or you may choose to come into our office in Belo Horizonte. You’ll start learning about the products and solutions the professional services team offers and implements. For any questions regarding any open roles on our team, please reach out to [email protected] mention the word **USEABLE** and tag RMjAuMTAwLjU4LjMw when applying to show you read the job post completely (RMjAuMTAwLjU4LjMw). First Month: You’ll take over the day-to-day management of the Technical Professional Services team and invest in improving the people and processes that make the team work.
Customer Service Lead
Company: Sporty
Location: Brazil
Posted Feb 18, 2024
The text describes a job posting for a Customer Service Lead position at Sporty, a globally established and successful company. The role involves managing customer service operations, analyzing consumer data, driving continuous customer feedback, and resolving customer issues. The ideal candidate should have strong experience in customer service and market research, fluency in English and Portuguese, and excellent analytical skills. Benefits include quarterly performance bonuses, flexible working hours, top-of-the-line equipment, education allowance, referral bonuses, 28 days paid annual leave, and a supportive work environment. The company's mission is to be an everyday entertainment platform for everyone, and it operates under principles of creating value for users, long-term interests, product improvements, responsibility, integrity, confidentiality, stability, and hard work.
Manager of Technical Professional Services
Company: Quorum
Location: Belo Horizonte, Minas Gerais, Brazil
Posted Dec 15, 2023
<p>Based in Washington DC Quorum is a fastgrowing software company and is the leading provider of workflow software and information services for government affairs professionals across the corporations nonprofits associations and governmental endmarketsnbsp Quorum allows users to manage stakeholder engagement launch grassroots advocacy campaigns and track legislative activity at all levels of government including federal state and localnbsp<p> <p>Quorum provides missioncritical solutions to public affairs professionals for their work in Congress all 50 state legislatures major US cities the European Union and 30+ countries around the globe Quorum serves over 2000 customers globally including over 50 of the Fortune 100 and has over 350 team members across the globe The company recently acquired Capitol Canary a market leader in grassroots advocacy software<p> <p>As the <strong>Manager of Technical Professional Services<strong> you’ll be responsible for implementing the paid technical services to Quorum’s customers and will be directly responsible for the daytoday operations of our 5person Professional Services programmers and a 3person Tier 2 technical support team As a member of the leadership team for our customer service organization you’ll report directly to our VP of Professional Services and work closely with customers customer service managers and engineers to implement your team’s technical solutions strategy This role is a playercoach role where you’ll both manage and coach individual contributors and directly participate in the process of improving the architecture of Quorum’s integrations with other systemsnbsp You will deliver highquality results and work through risks challenges and obstacles all while setting and managing expectations with various stakeholdersnbsp<p> <p><strong>About You<strong><p> <ul> <li>You have at least six 6 years of fulltime professional experience working in software development at a software company usingnbsp musthave Python and React or similar Javascript framework PostgreSQL AWS and Linux Nice to have Django<li> <li>You have at least three 3 years of experience managing or directing teams of product developers<li> <li>Strong coaching and management skills as indicated by a strong track record of supporting the growth and development of other engineers proactively assessing talent development and goal setting to ensure the team is effective in driving results of established goals and metrics<li> <li>You have excellent communication skills including good English<li> <li>You have strong interpersonal skills – with the ability to manage customer expectations and strategically lead and influence multiple projects<li> <li>Strong agile project management skills as demonstrated by a strong track record of completing complex technical projects that this individual directly owned<li> <li>Strong understanding of establishing costs for custom development projects and calculating return on investment and utilization of staffnbsp You understand how projects impact business and company objectives using sound business acumen<li> <ul> <p>nbsp<p> <h2><strong>About the Professional Services Team<strong><h2> <ul> <li>We’re a fastgrowing team that is ultimately responsible for delivering custom solutions to customers that are outside of the core software offeringsnbspnbsp<li> <li>We partner closely with the Product Management team and work with them to understand customer and market needs and to design and deliver worldclass solutions that meet those needs<li> <li>We’re very close as a team and invest not only in each others’ skills and careers but also in building real relationships with one another development is a team sport and we believe that it’s better and more fun to work on a team of people that you know well and care about<li> <ul> <h2><strong>What You’ll Donbsp<strong><h2> <ul> <li><strong>First Week<strong> You’ll learn about Quorum’s many products users and the public affairs world You’ll start learning about the products and solutions the professional services team offers and implements<li> <li><strong>First Month<strong> You’ll take over the daytoday management of the Technical Professional Services team and invest in improving the people and processes that make the team work<li> <li><strong>First Six Months<strong> You’ll lead the finalization of the internal and external professional service projects across all of Quorum’s platforms and also produce new service offerings that can be sold to Quorum’s customersnbsp nbsp You will provide reports to the leadership team that detail revenue and cost utilization<li> <li><strong>First Year<strong> You’ll take ownership of the overall vision of the Technical Professional Services team<li> <ul> <p><strong>Our Work Environment<strong><p> <ul> <li>We are a remotefirst team with flexible work options work remotely or you may choose to come into our office in Belo Horizonte<li> <ul> <p>Our team loves to spend time doing fun things outside of the office both together and remote which we call<a href=httpswwwglassdoorcomPhotosQuorumAnalyticsOfficePhotosE1137932htm> Quorum Fun events<a> Past Quorum Fun events have included apple picking yoga virtual art classes and wine tasting<p> <p>If youd like to learn what its like to have a real impact at a fastgrowing company that is changing the way the advocacy process works drop us a line Wed love to talk to you<p> <p><strong>Compensation Structure<strong><p> <ul> <li><strong>This is a full time CLT Opportunitynbsp<strong><li> <ul> <p><strong>Benefits<strong><p> <ul> <li>Standard Brazil Holidays<li> <li>Monthly Work from Home Stipend<li> <li>Mental and Dental Care by SulAmérica<li> <li>Monthly Professional DevelopmentMental Health stipend<li> <li>Subscription to LinkedIn learning<li> <li>Alelo Food Voucher<li> <li>Incompany English classes with a native speaker teacher<li> <li>Free Subscription to the Calm app<li> <li>Invest in Yourself Days one Friday per quarter is dedicated to your professional development<li> <li>Biannual Hackathons<li> <li>Flexible Paid Time Off<li> <li>Virtual and inperson team eventsnbsp<li> <li>Bright sunlit open office concept with your dedicated desk if you want it<li> <li>Inclusion amp Diversity Affinity Groups to support belonging<li> <li>12 weeks of paid parental leave<li> <li>CLT Working Contract<li> <ul> <p>For any questions regarding any open roles on our team please reach out to recruitingquorumus<p><br><br>Please mention the word USEABLE and tag RNTIuMTYwLjExMS41Ng== when applying to show you read the job post completely RNTIuMTYwLjExMS41Ng== This is a beta feature to avoid spam applicants Companies can search these words to find applicants that read this and see theyre human