Comprehensive Benefits Package Jobs in Payson, UT
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NA New Logo Account Executive, SMB
Company: Lucid Software
Location: Salt Lake City, UT
Posted Mar 14, 2024
Our partners include industry leaders such as Google, Atlassian, and Microsoft. AEs will also work hand-in-hand with Customer Success Managers (CSMs), to ensure renewals, drive expansion and continual customer engagement. Post prospect qualification, AEs will work directly with potential and existing customers to create business value across multiple personas, continually working to close sales opportunities. Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. Responsibilities: Develop and maintain expert knowledge on the features, benefits and application of Lucid Suite offerings Understand the competitive landscape within their assigned book of business Demonstrate a relentless hunter mentality to direct outbound lead sourcing Identify new opportunities across net new and existing customers Generate and close new pipeline across business segments and verticals through prospect engagements including cold calling, emailing, demos, negotiations and marketing activities of the company Effectively manage a book of accounts, creating reliable forecasts, and working with management to close open pipeline to achieve sales quota Other duties as assigned Qualifications: 1-3 years of sales experience (preferably in SaaS/tech) Ability to manage multiple projects and meet deadlines Outstanding written and verbal communication skills Preferred Qualifications: BA/BS degree or equivalent Demonstrated ability to find, manage and close high-level business in a competitive sales environment Experience with Salesforce and sales acceleration tools such as Outreach, Groove, and Zoominfo, etc. New Logo Account Executives (AEs) lead the strategic business growth for new and current Lucidchart, Lucidspark and Lucidscale customers across their assigned territories. Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and ranking in the top 100 on G2’s 2023 Best Global Software Companies. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Sales Development Representative
Company: Workstream
Location: Provo, UT
Posted Mar 14, 2024
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional Information Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data. Utilizing various prospecting tools such as Salesforce, ZoomInfo, and Linkedin Sales Navigator to research,develop, and organize your accounts. Reaching out to key decision makers through cold calling, email, and Linkedin using Outreach. We pay 95% of your premiums for our employees and 85% for dependents 401K Plan Pre-tax commuter benefits Learning/development stipend Unlimited PTO Salary Range: In compliance with the California Pay Transparency Law, the base salary range for this role is between $45,000 - 60,000 in Lehi, Utah. Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are committed to the full inclusion of all qualified individuals. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue. The ability to articulate the value proposition of Workstream, address difficult questions, and generate engagement with decision makers A creative and strategic thinker who has experience building business cases for decision makers, and generating buy-in internally and externally Team first mindset; we are a humble and hungry group sharing one mission Can project manage and work efficiently across departments and LOBs Willing to roll up your sleeves and get your hands dirty; no job is too big or too small Excels under high pressure in fast-paced environments with competing priorities Must be able to work in office at our Lehi location What We Offer: A mission-driven and value-based company dedicated to empower deskless workers and local businesses An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career Competitive salary and equity Comprehensive health coverage: medical, dental, and vision.
Sales Enablement Analyst
Company: Lucid Software
Location: Salt Lake City, UT
Posted Mar 14, 2024
Preferred Qualifications Experience supporting B2B sales. Experience working for a technology-based/SaaS company. Proven analytical ability that includes gathering and interpreting data, identifying trends, and making data-driven recommendations. Excellent organizational skills including the ability to manage multiple projects, adapt to shifting priorities, and meet deadlines. An established track record of effectively managing multiple projects and deadlines and working in a dynamic, fast-paced, team environment. Proficient with Microsoft Excel and/or Google Sheets. Experience working with or in Sales Operations or data analytics. Create and distribute regular reports on enablement metrics for stakeholders, cross-functional partners, and leadership. Strong verbal and written communication skills including an ability to extract insights from data and communicate findings in a clear, concise, and accessible way. Strong attention to detail and commitment to delivering high-quality work.
Account Executive II
Company: Elementum
Location: Provo, UT
Posted Mar 14, 2024
What you will do: Act as a primary point of contact in the field for prospective clients, going deep into their business to identify areas to deliver value Be the primary driver for revenue within territory, with named and new accounts Be accountable for business outcomes by owning your business and building it from scratch; including activities such as creation of sales campaigns, the crafting of closing plans, participation in efforts to enhance the sales process, and getting involved in prospective outreach activities Create end user demand by hunting for new accounts, and building brand recognition in our space Create internal champions in your accounts, spanning from mid-level to C-level executives at globally recognized, brand-name corporations Drive consumption at recently won accounts to create new expansion opportunities Manage forecasting and account/opportunity details in CRM Enable and coach team members to success, such as with the Account Development Representatives to build pipeline and manage effective outreach strategies Requirements: Proven success selling SaaS solutions at the Enterprise level Proven ability to sell a category defining vision and disruptive technology Well versed in the challenges (and opportunities) that come with selling in the 0-1 and 1-10 phases of a SaaS startup Experience managing complex and collaborative sales-cycles and presenting to C-Level executives Adept with business planning and execution; consistently has run account strategies with successful outcomes Eats humble pie - prioritizes team winning, and has a growth mindset about self and others Comfortable with travel Qualifications: 5-10 years of professional experience with 2-5 years experience selling enterprise SaaS products in a closing role Previous experience in a BDR or SDR role is a plus 4 year university degree desired, or related experience Competitive Benefits: Medical, dental, and vision coverage 401k matching Flexible vacation policy Engage with senior management regularly Get in on the ground floor of a huge opportunity! The role is a full-time, hybrid (office and remote) position with a competitive compensation package based on sales achievement and quota attainment. If you have a hunger for winning and a proven track record of success in selling enterprise software solutions—well, it’s about time you joined us. Their focus is aimed at new and expansion sales opportunities at prospective and recently won accounts, and is achieved by driving strategic wins through large organizations. It’s expected that this role will increase deal win rates and accelerate time to close on key opportunities. What is the Account Executive role? The Account Executive will work to build pipeline and maximize sales within their assigned market territory by working directly with prospects and customers. Powered by AI Driven Workflows, Elementum’s customers seamlessly leverage the latest in AI/ML/LLMs to adapt dynamically while growing exponentially. In a world where data increasingly separates winners and losers, Elementum’s intelligent workflows are empowering Data Teams with the only cloud-native platform for end-to-end business automation. Game on!
Principal Software Engineer
Company: ECI Software Solutions
Location: Provo, UT
Posted Mar 14, 2024
<p>For more than 30 years ECI Software Solutions has been providing industryspecific cloudbased business management software and services to small and mediumsized businesses With divisions focused on manufacturing wholesaleretail distribution building and construction and field service ECIs solutions integrate into every aspect of a customers business to help them level the playing field run daytoday operations more efficiently and free them up to focus on what matters most Its how business gets done <p> <p><strong>Who is ECI<strong> <p> <p>At ECI our mission is to enable the entrepreneurial spirit of small and mediumsized business owners But ECI doesnt simply deliver amazing software solutions we also have an awardwinning company culture <p> <ul><li>We offer competitive benefits focused on employee wellbeing including paid volunteer time off<li> <li>We have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years<li> <li>We have received international recognition for our high levels of employee engagement through Certification as a Great Place to Work six years in a row<li> <li>Our culture of creativity innovation and leadership has garnered over a dozen International Business Awards Stevie®<li> <ul><p>Come join a worldwide team with a strong culture of inclusion professional development and collaboration <p> <p>To apply for this position please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position Applications without a resume will not be considered <p> <p>As a <strong>Principal Software Engineer<strong> you will be responsible for translating our product vision into scalable SaaS solutions that enable the success of service industry businesses worldwide Youll be embedded on a crossfunctional product development team actively contributing with others to evolve and modernize our B2B and B2C products Your hunger and passion to create amazing software is contagious and inspires everyone around you to think differently about how we can use technology to solve real customer needs You possess a growth mindset exploring new and diverse ideas while also challenging yourself and others to quickly move forward with the best solution <p> <p>This position will be hybrid reporting to our office in Provo Utah 4626 N 300 W Ste 200 Provo Utah 84604 <p> <p><strong>Responsibilities<strong> <p> <ul><li>Operate as a team member on a Scrum Team where all members are responsible for development testing and deployment to achieve the sprint goal<li> <li>Work in an iterative manner focusing on just enough principles to deliver value quickly<li> <li>Influence the growth and maturity of the engineering organization by demonstrating a high level of technical competency and overall professionalism<li> <li>Take endtoend DevOps ownership including creating fully automated CICD pipelines infrastructure as code and builtin logging and monitoring solutions<li> <li>Collaborate with others to quickly restore product functionality during an incidentoutage recommending remediation steps and identifying the root cause<li> <li>Architect design and build highly performant multitenant solutions for our goforward SaaS products and related platform services <li> <li>Actively participate in technical discussions upholding best practices in design patterns that result in more maintainable scalable loosely coupled serviceoriented software <li> <li>Build and enhance our product capabilities by working within a variety of languages APIs front end frameworks JavaScript and test automation solutions<li> <li>Design solutions in a securityfirst mindset with a deep understanding of best practices as well as compliance with data privacy regulations<li> <ul><p><strong>Experience Level Requirements<strong> <p> <ul><li>10+ years of handson experience as an Engineer with B2B or B2C SaaS web applications<li> <li>Has setup fully automated CICD pipelines across many services and products<li> <li>Proficient in multiple backend and frontend technologies and frameworks<li> <li>Significant experience in building software using modern techniques such as serverless multitenant backend for front end via API and mobile responsive UI <li> <li>Solid experience with multiple data storage solutions including relational object block storage etc<li> <li>Experience designing and implementing complex public cloud infrastructure and application services <li> <li>Firsthand experience utilizing AI ML LLM and automation technologies that directly improved the value of the product and customer experience<li> <li>Understanding of when to use out of the box solutions such as Lambda Event Bridge S3 EC2 ELB Security Groups NoSQL etc<li> <li>Technical leadership experience mentoring up to senior engineer level<li> <li>General understanding and experience with iterative software development practices ie Agile Scrum<li> <ul><p>LICV1 <p> <p>In addition to our competitive salary and award winning culture we offer an excellent benefit package We even offer our employees a day off to serve their community Our company core values are our CODE Crave Greatness Own the Outcome Deliver Awesome and Embrace Community <p> <p><strong>Other details<strong> <p> <ul><li> Job Family Acquisition<li> <li> Pay Type Salary<li> <ul><p>Apply Now<p>
Executive Director - Choice Humanitarian
Company: Christopherson Business Travel
Location: Salt Lake City, UT
Posted Mar 14, 2024
Effective communication skills, both written and verbal, to engage with diverse stakeholders, including country teams, and build strategic partnerships. Understanding and proven experience with financial oversight, including managing budgets, financial statements, and forecasts. Enhance communication of impact to donors (data, reports, etc.). Ability and willingness to step up to difficult issues and champion ideas with candor, authenticity, and diplomacy; always ready to question, unafraid to acknowledge what you do not know, and be prepared to create new pathways to success. Demonstrated ability to make collaborative and informed decisions, involving key stakeholders in the process. Spanish language ability a strong plus. Requirements Effective leadership skills with strong intercultural competencies adept for collaborating with a global staff, local country teams, and the rural communities served by our mission. • Foster a positive organization, recruit and develop talent, and work collaboratively with the board. Collaborate with central offices' country coordinators, oversee country directors, and encourage utmost effectiveness in "The CHOICE Way" (our approach to international development). The ideal candidate is an innovator, relationship builder, and motivating communicator demonstrating trusted leadership to donors, partners, staff, and the board.
Senior Transit Designer or Project Manager
Company: Horrocks
Location: Salt Lake City, UT
Posted Mar 14, 2024
Horrocks is committed to equal pay and opportunity and is committed to leadership development, training opportunities, and mentoring for our staff. We pride ourselves on a fun, dynamic, and flexible office environment. For more information, visit our website at www.horrocks.com Equal Opportunity Employer including disability and protected veteran status You would be working with a team of passionate and fun engineers, planners, and project managers, with an opportunity to diversify your project portfolio and grow in your role. Responsibilities, Expectations, and Duties: As a Senior Transit Designer or Project Manager you will work on a variety of projects including heavy rail, light rail, and bus rapid transit design, as well as station area layout and design of intermodal connections. This position can be based throughout the western United States and reports to the Cottonwood Heights, UT office. We encourage you to apply. Including, but not limited to: Medical, dental, vision, life, and disability insurance Generous paid time off 401(k), with no vesting period Professional development opportunities including in-house training Paid professional organization membership and professional licensure Comp Time Policy - hours worked over 40 in a week can be reimbursed as additional pay at an equivalent hourly rate or banked as additional PTO WHY HORROCKS? The right candidate will: Have project management, design management, or lead design experience on transit-focused projects Lead design efforts from concept-level through ready-for-construction plans, specifications, and cost estimates Coordinate meetings, action items, and other communications with a focus on resolving technical questions and issues Develop and review submittals for compliance with standards and design criteria Prepare engineering-related calculations, reports, memos, drawings, and visual aids Assist in maintaining project controls and documentation Support client relations development and management Qualifications, Skills, and Competencies: It is expected that applying candidates will meet most of these qualifications: Bachelor's degree in civil engineering or closely related field (required) Professional Engineer (PE) (required) 10+ years of relevant experience (preferred) Strong background in transit design including light or heavy rail, bus rapid transit, station area design, or multi-modal connections Familiarity with industry standards for rail, light rail, or bus rapid transit design Experience working for or with public transit and other public agencies Ability to lead and/or support client maintenance and business development efforts Possess an entrepreneurial spirit Effective verbal and written communication skills Thrive in a fun and collaborative environment At Horrocks, you can expect a competitive base salary and award-winning benefits. Some of our active and recently won projects include: TechLink TRAX Study UVX 900 East BRT Station Final Design Davis-Salt Lake Connector BRT Environmental and Preliminary Design Springville Sharp-Tintic Railroad Connection Final Design Utah County Park and Rides Final Design Recent studies from LinkedIn and the Harvard Business Review show that women hold back on applying for jobs (by 20% compared to men) because they believe that candidates need to meet all criteria to be hired, and not because they couldn't do the job well.
Sales Development Associate
Company: Elementum
Location: Provo, UT
Posted Mar 14, 2024
The role is a full-time, hybrid (office and remote) position with a competitive compensation package based on pipeline generation and quota attainment.What you will do: Execute effective outbound strategies and campaigns to increase conversion for assigned regions and/or accounts Focused lead nurturing and prospect engagement, setting up initial qualification calls for your assigned Account Executives Achieve monthly target activity metrics (calls, emails, and social outreach) as well as monthly meeting & opportunity quota targets Tightly collaborate with your assigned Account Executive to develop target accounts and contacts lists, as well as a strategy for development of early stage opportunities Support marketing activities, including field events, webinars, tradeshows, reporting, data discovery, and more Requirements: Energetic self-starter, passionate about professional integrity and excellence with a positive and contagious enthusiasm Ability to thrive in a dynamic, fast-paced environment where you must take on multiple responsibilities and do what it takes to deliver results Strong written/oral communication and presentation skills Ability to engage with senior executives at Fortune 1000 organizations Capable of, and eager to, manage daily high-volume activities that include 50+ dials per day/ 100+ overall activities a day Perseverance; proven track record of handling objections and turning rejection into motivation and learnings Qualifications: 1-2 years of telesales or business development experience Some experience prospecting or understanding of enterprise software solutions preferred Bachelor’s Degree or equivalent desired Competitive Benefits: Medical, dental, and vision coverage 401k matching Flexible vacation policy Engage with (and give high-fives to) senior management regularly Get in on the ground floor of a huge opportunity In this role, you will need strong business acumen to quickly assess and understand a prospect or customer’s business environment, and effectively relate how Elementum can help them achieve their corporate objectives. As a Sales Development Associate, you will engage senior Data and Technology leaders to drive the creation of new, qualified sales opportunities. In close collaboration with Account Executives, you will establish prospecting plans for enterprise accounts to uncover new business and grow existing customers. This is an excellent opportunity for someone aspiring to become a full quota-carrying sales professional. Ideal candidates possess the aptitude to easily engage and establish rapport with both executives and line-of-business professionals. You will be directly responsible for targeted outbound prospecting efforts in key accounts, and the follow-up to marketing programs in the pursuit of generating a high quality pipeline. Game on!What is the Sales Development Associate role?We are looking for dynamic, energetic and results-driven professionals to be part of our integrated Sales and Marketing team. Powered by AI Driven Workflows, Elementum’s customers seamlessly leverage the latest in AI/ML/LLMs to adapt dynamically while growing exponentially. In a world where data increasingly separates winners and losers, Elementum’s intelligent workflows are empowering Data Teams with the only cloud-native platform for end-to-end business automation.
BSA/AML Analyst
Company: Celtic Bank
Location: Salt Lake City, UT
Posted Mar 14, 2024
<p>The Banks BSA Team is growing and we are looking to add a BSAAML Analyst Celtic Banks Compliance Teams mission is to ensure the safety and soundness of the Bank and maintain a healthy compliant customer base We are looking to hire a BSAAML Analyst who will support this mission by performing daily operational tasks associated with meeting internal standards and regulatory requirements This includes reviewing accounts for potential suspicious activity conducting investigations analyzing transaction activity and trends and writing Suspicious Activity Reports SARs amongst other BSA related tasks This position reports directly to the BSA Officer <p> <p><strong>Essential Job Functions<strong> <p> <ul><li>Investigate potential unusual activity money laundering fraud or terrorist financing incidents<li> <li>Prepare and complete required forms as needed for regulatory filing according to Financial Crime Enforcement Network FinCEN guidelines<li> <li>Provide oversight in relation to Bank and Strategic Partnership 314a scrubs Ensure that scrubs are completed and log results<li> <li>Provide oversight of Bank and Strategic Partnership OFAC scrubs Ensure that scrubs are conducted and log results<li> <li>Review BSA related documentation from the partners to identify potential risks<li> <li>Understands and stays current on the Red Flags and industry trends related to AML<li> <li>Conducts AML Investigations including customer and account level research on a wide variety of data to detect and determine suspicious andor illegal activity<li> <li>Contribute to projects to improve and optimize the Banks BSAAML program<li> <li>Collaborate with BSA Officer andor departments and Partners as needed<li> <li>Perform other duties as assigned<li> <ul><p><strong>Requirements<strong> <p> <p><strong>Job Requirements<strong> <p> <ul><li>Requires a Bachelors degree in Intelligence Studies Criminal Justice Political Science Law or a related field or 2+ years of AMLBSA experience including intelligence and investigative analysis or other compliance related experience<li> <li>Financial crime investigation experience required A combination of education and experience may meet job requirements<li> <li>Working knowledge of AMLBSA regulatory compliance processes and procedures<li> <li>Must have solid organizational communication and customer service skills<li> <li>Ability to meet deadlines work independently and adapt to changing priorities<li> <li>Requires good follow through attention to detail and documentation skills<li> <li>Must have solid research analytical and problemsolving skills<li> <li>Must have good writing skills and be able to translate complex situations into easily understood narratives<li> <li>Ability to be an independent thinker and to defend ones own work<li> <li>Ability to handle delicate andor sensitive situations<li> <li>Strong PC skills desired with an emphasis in MS Excel and Word<li> <li>Knowledge of bank operations preferred<li> <ul><p><strong>Benefits<strong> <p> <p><strong>Benefits<strong> <p> <ul><li>Medical dental vision<li> <li>401k with employer match<li> <li>Life and longterm disability coverage<li> <li>HSA and FSA plans<li> <li>Holidays and paid time off requests<li> <li>Robust wellness program were talking catered meals three times a week lunch and learns and onsite gym<li> <ul><p><strong>Headquartered in the heart of downtown Salt Lake City Utah Celtic Bank was named a top SBA lender in the nation in 2023 <strong>Celtic Bank is a leading nationwide lender specializing in SBA 7a SBA 504 USDA BampI express loans assetbased loans commercial real estate loans and commercial construction loans <p> <p>Celtic Bank is an equal opportunity employer and complies with all applicable federal state and local fair employment practices laws <p> <p><strong>Physical and Other Requirements<strong> <p> <p>This job operates in a professional office environment This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job <p> <ul><li>Stationary Work The employee is frequently required to stand walk use hands to type handle documents and perform other office related duties Exerting up to 10 pounds of force occasionally andor negligible amount of force frequently or constantly to lift carry push pull or otherwise move objects<li> <li>Mobility The employee in this position needs to occasionally move between work sites and inside the office to access file cabinets office machinery etc<li> <li>Communicate The employee is regularly required to talk or hear and will frequently communicate with others Must be able to read write and understand fluent English<li> <li>Work Model The employee in this position will work either a fully Onsite Hybrid or Remote work model All employees regardless of location may be required to travel to the Salt Lake City office for mandatory company meetings events or related occasions <li> <ul><li>Utahbased employees Hybrid work schedule available after initial training period in our Salt Lake City Utah office department and job requirements will determine eligibility <li> <ul><ul>
Senior Accountant (Hybrid)
Company: Pitney Bowes Inc.
Location: Salt Lake City, UT
Posted Mar 14, 2024
All interested individuals must apply online. Additional duties as required. Assist with regulatory reporting (Call report, affiliate transactions, etc.) Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply. Innovate. Prepare and review various journal entries. Win. (No relocation assistance offered.) For over 50 years, our captive financing has streamlined equipment purchases, while our payment solutions help customers simplify the cash management of their mailing and shipping logistics. Team.
Senior Manager, Information Systems
Company: SmithRx
Location: Provo, UT
Posted Mar 14, 2024
<p><b><strong>Who We Are<strong><b> <p><p><strong> <strong>SmithRx is a rapidly growing venturebacked HealthTech company Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management PBM sector by building a nextgeneration drug acquisition platform driven by cutting edge technology innovative cost saving tools and bestinclass customer service With hundreds of thousands of members onboarded since 2016 SmithRx has a solution that is resonating with clients all across the country<p> <p>We pride ourselves for our missiondriven and collaborative culture that inspires our employees to do their best work We believe that the US healthcare system is in need of transformation and we come to work each day dedicated to making that change a reality At our core we are guided by our company values of<p> <ul><li><strong>Integrity<strong> Always operate with honesty and transparency so we earn the trust of our clients<li> <li><strong>Courage<strong> Demonstrate the courage needed to take on a broken industry and continuously improve what we offer to optimize health outcomes<li> <li><strong>Together <strong>Foster a collaborative and inclusive environment that values teamwork respect and open communication and encourages creativity and diversity of thought<li> <ul><p><b><strong>Job Summary<strong><b> <p><p>SmithRx is developing the nextgeneration modern pharmacy benefits management PBM platform that will change how companies administer and manage pharmacy benefits Our unified technology platform provides realtime actionable insights that drives cost savings powers clinical services and results in a brillant customer experience A unified technology platform exists nowhere in the pharmacy benefit ecosystem to programmatically solve widespread deficiencies The result is a PBM delivering unmatched service quality and operational efficiency that exceeds all industry standards<p> <p>As a Senior Manager Information Systems you will be responsible for overseeing and leading a team of IT engineers helpdeskservice desk and specialists to play a key role in the continual improvement of SmithRxs internal technology systems In addition you will be at the forefront of shaping and executing our IT engineering strategy This role demands a leader with not only strategic prowess but also a deep technical acumen to steer our IT projects toward success<p> <p>You will also help scale SmithRx while adhering to industry best practices and common security frameworks This position will be responsible to ensure the efficient operation maintenance and advance of our organizations IT infrastructure and systems Additionally you will be responsible for our workforce management<p> <p><b>What will you do<b> <p><ul><li>Lead and actively contribute to design implementation and maintenance of complex information systems and IT infrastructure<li> <li>Lead by example and actively engage in technical tasks such as IT engineering system integration and troubleshooting configuration and cybersecurity efforts as needed<li> <li>Supervise and mentor a team of IT professionals providing guidance performance feedback and professional development opportunities <li> <li>Identify and assess the IT engineering skill sets required to meet current and future business needs<li> <li>Develop and implement IT strategies that align with company business goals ensuring the IT tool sets support current and future needs <li> <li>Help architect and implement the overall IT and work with the internal InfoSec team to implement the Cybersecurity infrastructure with the relevant stakeholders keeping SmithRx a secure and documented company operating a transparent IT environment<li> <li>Support SmithRxs SaaS tools and systemsinformation security compliance practices<li> <li>Oversee IT engineering projects from inception to completion ensuring they are delivered on time and within budget<li> <li>Create and manage the IT department budget tracking expenses and resource allocation while maximizing costeffectiveness <li> <li>Own manage and be handson in implementing the IT Service desk platform<li> <li>Identify training and development needs within the IT team provide coaching and facilitate skillbuilding initiatives to enhance team capabilities<li> <li>Implement strategies for continuous skill development within the IT engineering team ensuring proficiency in cuttingedge technologies<li> <li>Stay uptodate with emerging technologies and industry trends evaluating their potential for improving the organizations IT infrastructure and operations <li> <ul><p><b>What you will bring to SmithRx<b> <p><ul><li>BS degree with computer or IT related majors preferred<li> <li>8+ years of experience in an IT environment<li> <li>5+ years of leadershipmanagement experience preferably if those teams have been distributed<li> <li>Strong technical knowledge and handson experience across a range of IT engineering domains including but not limited to system architecture planning and implementation ITSM tools and network design configuration and optimization<li> <li>Excellent project management skills and the ability to prioritize and manage multiple tasks simultaneously<li> <li>Proficiency in cloud computing platform AWS and virtualization technologies<li> <li>Cybersecurity practices threat detection and incident response <li> <li>Proficiency in IT budgeting vendor management and contract negotiation<li> <li>Strong leadership and teambuilding skills with the ability to motivate technical and IT teams <li> <li>Positivity nondogmatic teamfirst attitude ownership<li> <li>Flexibility someone who is extremely responsive and comfortable with ambiguity<li> <li>Demonstrable troubleshooting methodologies and root cause analysis<li> <li>30 travel required to support multiple office locations<li> <ul><p><b><strong>What SmithRx Offers You<strong> <b> <p><ul><li>Highly competitive wellness benefits including Medical Pharmacy Dental Vision and Life Insurance and ADampD Insurance<li> <li>Flexible Spending Benefits <li> <li>401k Retirement Savings Program <li> <li>Shortterm and longterm disability<li> <li>Discretionary Paid Time Off <li> <li>12 Paid Holidays<li> <li>Wellness Benefits<li> <li>Commuter Benefits <li> <li>Paid Parental Leave benefits<li> <li>Employee Assistance Program EAP<li> <li>Wellstocked kitchen in office locations<li> <li>Professional development and training opportunities<li> <ul>
Tech Support II
Company: Fisher's Technology
Location: Salt Lake City, UT
Posted Mar 14, 2024
<p><strong>Fishers Technology<strong> <p> <p>Fishers mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance And we do all that while having a great time and loving our work Fishers Technology has been selected as one of the Best Places to Work in Idaho for the last fifteen years <p> <p>Fishers is a leading technology provider in Idaho Montana Utah amp Washington to help businesses perform at the top of their game We manage IT environments servers cloud environments network equipment computers mobile devices applications Cloud VoIP and internet services sell and service office equipment from Dell Meraki Unifi and many others and streamline business operations with electronic document management and related software solutions Learn more at wwwfisherstechcom <p> <p><strong>Tech Support II<strong> <p> <p>Fishers is seeking a qualified individual to fill our Tech Support II position They will collaborate closely with other members of the Unified IT team and be responsible for supporting computers and network systems remotely for Fishers customers <p> <p><strong>Responsibilities<strong> <p> <ul><li>Absorb and maintain information quickly<li> <li>Relay technical concepts to nontechnical people<li> <li>Provide technical assistance and support for incoming queries and issues related to computer systems software and hardware<li> <li>Walk customers through the problemsolving process<li> <li>Follow up with customers to ensure the issue has been resolved<li> <li>Serve as primary point of contact for customer concerns<li> <li>Identify research and resolve technical problems for endusers on a variety of issues<li> <li>Respond to telephone calls email and personnel requests for technical support from local and remote customers<li> <li>Report daily and hourly activities in PSA<li> <li>Assist in other special projects and assigned duties as needed<li> <ul><p><strong>Qualifications<strong> <p> <ul><li>6 months to 2 Years of experience of IT technical support preferred<li> <li>Proven analytical and problemsolving abilities<li> <li>Excellent communication skills both on the phone and in writing<li> <li>Experience assisting customers on the phone and live chat email and web form submissions<li> <li>Ability to effectively prioritize and execute tasks in a fastpaced environment<li> <li>Ability to prioritize customer service<li> <li>Familiarity with Microsoft Google hardware and software related to technology<li> <li>Must be able to lift 25 lbs frequently 50 lbs occasionally<li> <ul><p><strong>Fishers Technology offers an extensive benefits package that includes the following<strong> <p> <ul><li>Medical Dental amp Vision Insurance<li> <li>Life Insurance<li> <li>Additional Voluntary Life Insurance<li> <li>Paid Time Off<li> <li>Paid Holidays amp Extra Floating Holiday<li> <li>401k amp 401k Matching<li> <li>Employee Assistance Program<li> <li>Flexible Spending Account<li> <li>Health Savings Account<li> <li>Short amp Long Term Disability Insurance<li> <li>Accident amp Critical Illness Insurance<li> <ul>