Courteous And Professional Manner Jobs in New York City, NY

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Looking for Courteous And Professional Manner jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Courteous And Professional Manner position in the New York City, NY area.

Domain Trainer - Compensation and Benefits

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

The text is a job description for a Service Delivery Management role at IBM Consulting. It outlines the responsibilities, required education, and technical expertise for the position. The role involves ensuring service level agreements are met, managing team performance, documenting processes, conducting team meetings, managing volumes, handling escalations, ensuring business controls, resolving issues, providing training, maintaining backup systems, conducting quality assurance reviews, identifying process improvements, managing change, financial management, and more. The position requires a bachelor's degree and experience with an LMS tool and advanced Excel skills.

Veeva Architect & Engineer

Company: IBM

Location: New York, US

Posted Dec 04, 2025

The job description outlines a role in IBM Consulting focused on partnering with clients to design and implement Veeva Development Cloud solutions. It requires expertise in Veeva, cloud computing, and life sciences regulatory frameworks. The role involves leading technical discovery, designing solutions, configuring Veeva Vaults, and mentoring junior resources.

Collections Professional

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

The text is a job description for an Accounts Receivable Collections Specialist role at IBM Consulting. The role involves handling various transactional tasks related to customer master data, credit management, billing, invoicing, and dispute management. The ideal candidate should have a bachelor's degree in a relevant field, experience in account receivable processes, and knowledge of finance concepts and accounting software. Strong problem-solving, communication, and organizational skills are required.

Data Scientist-Advanced Analytics

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

The role of a Data Scientist with Advanced Analytics skills involves leveraging deep data and analytics expertise to address business challenges. The role requires proficiency in mathematical optimization, discrete-event simulation, rules programming, and predictive analytics. Key technologies include Python, Pandas, NumPy, Matplotlib, Seaborn, and Plotly. The role also involves data processing, programming, and automation using Python.

Internship: SAP Consultant in Monterrey, Mexico

Company: IBM

Location: Mexico City, MX

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The SAP Consulting Internship Program provides practical skills and development opportunities for students pursuing careers in SAP Consulting.

AWS Cloud Engineer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunity to work with visionaries across industries, improve hybrid cloud and AI solutions, and leverage IBM's strategic partner ecosystem and technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth in the role.

Package Consultant-Workday HCM & Compensation

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

This role involves working as a client-facing consultant for IBM Consulting, collaborating with clients globally to improve their hybrid cloud and AI journey. The consultant will work on projects related to Workday HR, Recruiting, and Talent Management modules, assisting clients in design, implementation, and support. Strong technical and communication skills are required.

Team HR Partner-Japanese Bilingual

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

The HR Partner role is a strategic consultant to leadership, supporting managers and transforming HR support. It involves engaging with managers, enhancing digital layers, co-creating HR offerings, building expertise, and collaborating across teams. The role requires HR knowledge, collaboration skills, communication abilities, problem-solving, project management, and client focus.

Process Intelligence - Sr. Managing Consultant

Company: IBM

Location: New York, US

Posted Dec 04, 2025

IBM's Process Intelligence Practice is seeking a Senior Manager to lead and expand capabilities in process intelligence, process mining, and business transformation. The role involves developing GTM strategies, leading complex engagements, overseeing delivery teams, and collaborating on offering development. The ideal candidate has 7-10 years of experience in process intelligence, a proven track record in transformation projects, and strong leadership and communication skills.

Billing Analyst

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

The text is a job description for a Billing Analyst role at IBM Consulting. It outlines the responsibilities, required skills, and qualifications for the position. The role involves handling various financial and customer-related tasks, such as order processing, invoicing, and dispute management. The ideal candidate should have a relevant degree, experience in account receivable processes, and proficiency in accounting software.

Customer/1 Developer (C/1)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. The role involves working in Client Innovation Centers and Delivery Centers, providing technical expertise to clients worldwide. The position requires experience with the Customer1 application, specifically in Supplier Services, and knowledge of Cobol, JCL, CSS, and Online systems.

General Accounting Fresh Graduates

Company: IBM

Location: Naga City, PH

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. The company values curiosity, continuous learning, and challenges the norm to drive meaningful change for clients.

Frequently Asked Questions

What are typical salary ranges by seniority for Courteous & Prof Manner roles?
Junior Customer Success Manager: $70k–$90k. Mid‑level: $90k–$120k. Senior: $120k–$150k. Director of Customer Success: $160k–$200k. Compensation varies by region; major tech hubs like San Francisco can add a 10–20% premium.
Which skills and certifications are most valuable in this category?
Key skills: empathy, data analysis, proficiency in Salesforce, Zendesk, Gainsight, and Intercom. Certifications: Certified Customer Experience Professional (CCXP), Salesforce Administrator, Gainsight Certified Success Manager, ITIL Foundation, Zendesk Certified Specialist. Strong English communication and fluency in a second language increase hiring prospects.
Is remote work common for Courteous & Prof Manner positions?
Yes—70% of open listings allow full‑remote or hybrid arrangements. Top employers such as HubSpot, Slack, and Atlassian offer remote roles for candidates with at least 3–5 years of experience and proven results in NPS or churn reduction.
What career progression paths exist within this field?
Typical ladder: Junior CSM → Senior CSM → Lead CSM → Director of Customer Success → VP of Customer Experience. Advancement requires measurable NPS improvements, cross‑functional project leadership, and completion of advanced certifications (e.g., CCXP, Salesforce Advanced Administrator).
What industry trends are shaping Courteous & Prof Manner roles?
AI‑powered chatbots, real‑time NPS dashboards, omnichannel support, and self‑service portals are driving demand. Companies are investing in data‑driven CX platforms like Gainsight and Zendesk Sunshine, and remote CX teams are expanding to support global 24/7 service.

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