Courteous And Professional Manner Jobs

1,889,043 open positions · Updated daily

Today’s digital marketplaces demand more than product quality; they require teams that combine politeness with precision. Major SaaS firms such as Shopify, Atlassian, and Salesforce are expanding their Customer Success and Client Relations divisions to support a worldwide customer base that expects instant, courteous help. The rise of AI‑driven chatbots and omnichannel support has pushed companies to hire professionals who can navigate Zendesk, Gainsight, and Salesforce dashboards while maintaining a human touch.

Within the Courteous & Prof Manner category you’ll find roles like Customer Success Manager, Client Relations Specialist, Professional Services Consultant, Account Manager, and CX Analyst. Typical responsibilities include onboarding new accounts, driving Net Promoter Score (NPS) improvements, reducing churn through data‑driven insights, executing upsell strategies, and building playbooks that blend empathy with operational efficiency.

Salary transparency is especially valuable in this field because it levels the playing field for candidates who often trade long hours for intangible perks. By seeing exact ranges—$70k–$120k for mid‑level roles, $120k–$200k for senior positions—professionals can benchmark offers, negotiate confidently, and choose employers that reward courteous excellence with competitive pay.

Project Manager - IT Financial Operations

Company: IBM

Location: Heredia, CR

Posted Dec 09, 2025

This job description highlights a role at IBM CIC involving project management, business process improvement, and collaboration with cross-functional teams. It emphasizes skills like organizational abilities, communication, and technical expertise in hybrid cloud and AI initiatives, while outlining requirements such as a bachelor's degree and PMP certification.

Counsel

Company: IBM

Location: Giza, EG

Posted Dec 09, 2025

This job description outlines a legal role requiring handling diverse matters, drafting contracts, providing legal advice, and collaborating with global teams. The position demands strong communication skills in Arabic and English, strategic thinking, and expertise in legal and business areas.

Manager - Finance and Administration Delivery - Record to Report

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a career in IBM Consulting focused on global client collaboration, digital transformation, and operational excellence. Responsibilities include managing financial processes, driving innovation, and ensuring compliance while fostering team development. The role requires expertise in finance and administration with a emphasis on agile methodologies and strategic leadership.

ETL Informatica Lead

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in data integration solutions. The role involves designing business intelligence systems using Informatica and other tools, with requirements including ETL development, cloud technologies, and database management skills.

Procurement Operations Buyer

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a procurement role at IBM with responsibilities including managing purchase orders, supporting procurement activities, and maintaining records. It emphasizes skills like communication, multitasking, and a positive attitude, while highlighting opportunities to innovate and solve complex problems in a collaborative environment.

Data Engineer-Business Intelligence

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This job description highlights opportunities to contribute to IBM's global impact through innovative technology development, career growth, and collaboration on enterprise systems. It emphasizes skills in agile environments, technical expertise, and the potential for professional advancement.

Ingénieur Qualité (CQE)

Company: IBM

Location: BROMONT, CA

Posted Dec 09, 2025

IBM's Bromont facility offers a secure, competitive environment with benefits like flexible hours and professional development. The role involves quality management and collaboration with clients, requiring mechanical engineering expertise and bilingual skills.

Cybersecurity Consultant

Company: IBM

Location: Bucharest, RO

Posted Dec 09, 2025

This job description outlines the role of a Sentinel Content Engineer, focusing on designing, implementing, and maintaining Microsoft Sentinel content for security operations. Responsibilities include detection engineering, SOAR automation, data integration, and collaboration with SOC teams. Required expertise spans Microsoft Sentinel, KQL, Logic Apps, and security frameworks like MITRE ATT&CK.

Application Developer-Cloud FullStack

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and strategic partnerships to drive technological adoption and meaningful impact.

PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

Company: IBM

Location: Chennai, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on digital transformation through collaboration with global clients. The role involves invoice processing, vendor management, and working with advanced technologies like AI and hybrid cloud solutions. It emphasizes career growth, mentorship, and impactful problem-solving in a supportive ecosystem.

Package Consultant-SAP HR Comp & Payroll

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in SAP systems. It outlines role responsibilities, required skills, and educational qualifications for a consulting position.

Technical Support Professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a Support team role with responsibilities including customer issue resolution, product configuration guidance, and collaboration with engineering teams. It outlines required and preferred qualifications such as Linux administration, JVM knowledge, and experience with cloud platforms and databases.

Frequently Asked Questions

What are typical salary ranges by seniority for Courteous & Prof Manner roles?
Junior Customer Success Manager: $70k–$90k. Mid‑level: $90k–$120k. Senior: $120k–$150k. Director of Customer Success: $160k–$200k. Compensation varies by region; major tech hubs like San Francisco can add a 10–20% premium.
Which skills and certifications are most valuable in this category?
Key skills: empathy, data analysis, proficiency in Salesforce, Zendesk, Gainsight, and Intercom. Certifications: Certified Customer Experience Professional (CCXP), Salesforce Administrator, Gainsight Certified Success Manager, ITIL Foundation, Zendesk Certified Specialist. Strong English communication and fluency in a second language increase hiring prospects.
Is remote work common for Courteous & Prof Manner positions?
Yes—70% of open listings allow full‑remote or hybrid arrangements. Top employers such as HubSpot, Slack, and Atlassian offer remote roles for candidates with at least 3–5 years of experience and proven results in NPS or churn reduction.
What career progression paths exist within this field?
Typical ladder: Junior CSM → Senior CSM → Lead CSM → Director of Customer Success → VP of Customer Experience. Advancement requires measurable NPS improvements, cross‑functional project leadership, and completion of advanced certifications (e.g., CCXP, Salesforce Advanced Administrator).
What industry trends are shaping Courteous & Prof Manner roles?
AI‑powered chatbots, real‑time NPS dashboards, omnichannel support, and self‑service portals are driving demand. Companies are investing in data‑driven CX platforms like Gainsight and Zendesk Sunshine, and remote CX teams are expanding to support global 24/7 service.

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