Courteous And Professional Manner Jobs

1,889,043 open positions · Updated daily

Today’s digital marketplaces demand more than product quality; they require teams that combine politeness with precision. Major SaaS firms such as Shopify, Atlassian, and Salesforce are expanding their Customer Success and Client Relations divisions to support a worldwide customer base that expects instant, courteous help. The rise of AI‑driven chatbots and omnichannel support has pushed companies to hire professionals who can navigate Zendesk, Gainsight, and Salesforce dashboards while maintaining a human touch.

Within the Courteous & Prof Manner category you’ll find roles like Customer Success Manager, Client Relations Specialist, Professional Services Consultant, Account Manager, and CX Analyst. Typical responsibilities include onboarding new accounts, driving Net Promoter Score (NPS) improvements, reducing churn through data‑driven insights, executing upsell strategies, and building playbooks that blend empathy with operational efficiency.

Salary transparency is especially valuable in this field because it levels the playing field for candidates who often trade long hours for intangible perks. By seeing exact ranges—$70k–$120k for mid‑level roles, $120k–$200k for senior positions—professionals can benchmark offers, negotiate confidently, and choose employers that reward courteous excellence with competitive pay.

Sr Data Analytics (Retention Focus)

Company: Trafilea

Location: USA

Posted Dec 20, 2025

This job description highlights a role focused on customer retention analytics, predictive modeling, and cross-functional collaboration. The company emphasizes growth opportunities, remote work, and competitive benefits while requiring technical expertise in data analysis and business intelligence tools.

Senior Investigator

Company: Twilio

Location: USA

Posted Dec 20, 2025

This job posting seeks a Senior Investigator for Twilio's Legal team in the NAMER region, emphasizing experience in employee relations, investigations, and compliance. Responsibilities include conducting thorough investigations, managing case systems, and ensuring fair resolutions. The role offers competitive pay, remote work options, and benefits like healthcare and retirement plans, with salary ranges varying by location.

Sales Director

Company: Degreed

Location: USA

Posted Dec 20, 2025

This job posting highlights a high-impact Sales Director role focusing on enterprise acquisition, requiring strategic sales execution, executive presence, and key skills in value-based selling. The position offers competitive compensation ranging from $250,000 to $300,000.

Research Scientist

Company: Wikimedia Foundation

Location: USA

Posted Dec 20, 2025

The Wikimedia Foundation seeks a Research Scientist for a remote role, emphasizing open knowledge, collaboration, and global impact. The position requires a PhD, technical skills, and commitment to their mission, with a competitive salary range.

Sales Development Representative (French speaker)

Company: Twilio

Location: Ireland

Posted Dec 20, 2025

Twilio's Sales Development Representative role emphasizes growth, collaboration, and competitive benefits, offering opportunities for career advancement and impactful work.

Marketing Manager

Company: Mozilla

Location: USA

Posted Dec 20, 2025

MZLA Technologies, a Mozilla subsidiary, develops open-source email tools like Thunderbird, empowering millions. They seek a Marketing Manager to grow their brand, offering competitive salaries, remote work, and comprehensive benefits.

New Business Commercial Account Executive-Financial Services

Company: GitLab

Location: USA

Posted Dec 20, 2025

This job description outlines a New Business Account Executive role for Financial Services at GitLab, focusing on acquiring new customers and expanding the company's presence in regulated markets. The position requires expertise in B2B SaaS sales, understanding of Financial Services regulations, and managing complex sales cycles. It emphasizes strategic territory planning, stakeholder engagement, and collaboration with cross-functional teams.

Staff Security Engineer - Product Security

Company: Mozilla

Location: USA

Posted Dec 20, 2025

Mozilla's mission to improve the internet through security and privacy initiatives. The Security Engineer role involves protecting users, ensuring secure software development, and contributing to a global public resource. Benefits include competitive pay, remote work, and professional growth opportunities.

Sales Enablement Manager

Company: Figma

Location: USA

Posted Dec 20, 2025

This job description highlights a critical role in connecting Figma's product roadmap with global sales teams, emphasizing opportunities to shape education programs, build scalable initiatives, and collaborate with key teams in a fast-paced environment. The role offers growth potential and a competitive benefits package.

Technical Support Associate

Company: Webflow

Location: Australia

Posted Dec 20, 2025

Webflow seeks a Technical Support Associate to enhance customer experiences, offering competitive pay, equity, and a remote-first culture focused on innovation and inclusivity.

Sales Development Representative (German speaker)

Company: Twilio

Location: Ireland

Posted Dec 20, 2025

This job posting highlights Twilios commitment to growth-oriented careers, collaborative teamwork, and professional development. The role emphasizes building relationships, achieving goals, and working in a dynamic environment with opportunities for leadership and innovation.

Sr. Manager - Treasury

Company: Kraken

Location: Europe

Posted Dec 20, 2025

Kraken promotes its mission-driven approach to crypto innovation, highlighting a global team dedicated to advancing blockchain technology and financial inclusion. The text emphasizes career opportunities, company culture, and commitments to security and education while showcasing its remote workforce spanning 70+ countries.

Frequently Asked Questions

What are typical salary ranges by seniority for Courteous & Prof Manner roles?
Junior Customer Success Manager: $70k–$90k. Mid‑level: $90k–$120k. Senior: $120k–$150k. Director of Customer Success: $160k–$200k. Compensation varies by region; major tech hubs like San Francisco can add a 10–20% premium.
Which skills and certifications are most valuable in this category?
Key skills: empathy, data analysis, proficiency in Salesforce, Zendesk, Gainsight, and Intercom. Certifications: Certified Customer Experience Professional (CCXP), Salesforce Administrator, Gainsight Certified Success Manager, ITIL Foundation, Zendesk Certified Specialist. Strong English communication and fluency in a second language increase hiring prospects.
Is remote work common for Courteous & Prof Manner positions?
Yes—70% of open listings allow full‑remote or hybrid arrangements. Top employers such as HubSpot, Slack, and Atlassian offer remote roles for candidates with at least 3–5 years of experience and proven results in NPS or churn reduction.
What career progression paths exist within this field?
Typical ladder: Junior CSM → Senior CSM → Lead CSM → Director of Customer Success → VP of Customer Experience. Advancement requires measurable NPS improvements, cross‑functional project leadership, and completion of advanced certifications (e.g., CCXP, Salesforce Advanced Administrator).
What industry trends are shaping Courteous & Prof Manner roles?
AI‑powered chatbots, real‑time NPS dashboards, omnichannel support, and self‑service portals are driving demand. Companies are investing in data‑driven CX platforms like Gainsight and Zendesk Sunshine, and remote CX teams are expanding to support global 24/7 service.

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