Courteous And Professional Manner Jobs

1,890,086 open positions · Updated daily

Today’s digital marketplaces demand more than product quality; they require teams that combine politeness with precision. Major SaaS firms such as Shopify, Atlassian, and Salesforce are expanding their Customer Success and Client Relations divisions to support a worldwide customer base that expects instant, courteous help. The rise of AI‑driven chatbots and omnichannel support has pushed companies to hire professionals who can navigate Zendesk, Gainsight, and Salesforce dashboards while maintaining a human touch.

Within the Courteous & Prof Manner category you’ll find roles like Customer Success Manager, Client Relations Specialist, Professional Services Consultant, Account Manager, and CX Analyst. Typical responsibilities include onboarding new accounts, driving Net Promoter Score (NPS) improvements, reducing churn through data‑driven insights, executing upsell strategies, and building playbooks that blend empathy with operational efficiency.

Salary transparency is especially valuable in this field because it levels the playing field for candidates who often trade long hours for intangible perks. By seeing exact ranges—$70k–$120k for mid‑level roles, $120k–$200k for senior positions—professionals can benchmark offers, negotiate confidently, and choose employers that reward courteous excellence with competitive pay.

Oracle Cloud Financials Architect

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on supporting client engagements for Oracle Cloud Financials implementations. It highlights the required education, technical expertise, and experience needed for the role, including 10+ years of ERP implementation experience and knowledge of GASB Accounting and Reporting.

Supply Chain Security Specialist - MALTA

Company: IBM

Location: Malta, US

Posted Dec 04, 2025

The Supply Chain Security Specialist role in Malta, New York involves ensuring best security practices within a commercial microelectronics manufacturing supply chain ecosystem. The position requires a National Security Clearance at the SECRET level, CompTIA Security+ or higher certification, and involves duties such as implementing security requirements, security training, risk management, and change management.

Systems Expert Labs Delivery Consultant

Company: IBM

Location: CANBERRA, AU

Posted Dec 04, 2025

The text describes a role in IBM Technology Expert Labs, emphasizing career growth, delivering world-class services, solving complex client challenges, and providing technical expertise. It highlights responsibilities like solution engineering, technical support, and professional development, along with required education and experience in IBM technologies.

Java Developer - Leicester

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text promotes IBM CIC's job opportunities, highlighting career growth, training programs, flexible work arrangements, and a supportive work environment. It emphasizes innovation, professional development, and a culture of inclusivity while outlining technical requirements for a Java Developer role.

2026 Intern Conversion: HR Professional - Armonk NY

Company: IBM

Location: Armonk, US

Posted Dec 04, 2025

The text is a job posting for an internship or full-time position at IBM starting in January 2026. It highlights the opportunity to work on transforming the world with cognitive technology and solving complex problems in various industries. The role is for those who have completed a 2025 IBM Coop or Internship.

Senior Storage Administrator

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a Senior Storage Administrator role supporting a federal healthcare enterprise. The role involves installing, maintaining, and troubleshooting storage and backup environments, with a requirement for a Public Trust Clearance and onsite work at the Rockville, MD location.

Technical Consultant-Data Security

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients worldwide. The DLP Specialist will implement, manage, and monitor Data Loss Prevention strategies to protect sensitive information, working closely with IT security, compliance, and business units.

Package Consultant-SAP HANA Master Data Governance

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as a senior SAP Consultant. The position involves working with clients globally, delivering high-quality SAP solutions, and leveraging expertise in SAP Data Management Tools. The role requires 5-12 years of experience and offers opportunities for skill development and industry understanding.

Oracle DBA L2

Company: IBM

Location: Navi Mumbai, IN

Posted Dec 04, 2025

The job description outlines the responsibilities of an Oracle DBA L2, including monitoring database health, managing user access, handling backups and recovery, troubleshooting issues, and collaborating with teams. It also lists the required and preferred education and experience.

System Database Administrator: IDMS - Mainframe COBOL

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as an IDMS Database Administrator. The role involves working with clients, assisting with modernization conversion projects, and resolving issues related to IDMS and COBOL. The position requires excellent understanding of IDMS, COBOL programming skills, and experience in database administration and performance tuning.

SOAR SME (f/m/x)

Company: IBM

Location: Bussigny, CH

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As an SOAR Subject Matter Expert, responsibilities include developing playbooks, designing automation solutions, participating in incident response, integrating SOAR with security tools, and providing customer support. The role offers individual career path, training, certification, knowledge sharing, and the possibility to work on large IT projects.

PROCESS DELIVERY SPECIALIST-RECORD TO REPORT

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and impactful problem-solving. It emphasizes growth opportunities, technological innovation, and a supportive culture for long-term career development.

Frequently Asked Questions

What are typical salary ranges by seniority for Courteous & Prof Manner roles?
Junior Customer Success Manager: $70k–$90k. Mid‑level: $90k–$120k. Senior: $120k–$150k. Director of Customer Success: $160k–$200k. Compensation varies by region; major tech hubs like San Francisco can add a 10–20% premium.
Which skills and certifications are most valuable in this category?
Key skills: empathy, data analysis, proficiency in Salesforce, Zendesk, Gainsight, and Intercom. Certifications: Certified Customer Experience Professional (CCXP), Salesforce Administrator, Gainsight Certified Success Manager, ITIL Foundation, Zendesk Certified Specialist. Strong English communication and fluency in a second language increase hiring prospects.
Is remote work common for Courteous & Prof Manner positions?
Yes—70% of open listings allow full‑remote or hybrid arrangements. Top employers such as HubSpot, Slack, and Atlassian offer remote roles for candidates with at least 3–5 years of experience and proven results in NPS or churn reduction.
What career progression paths exist within this field?
Typical ladder: Junior CSM → Senior CSM → Lead CSM → Director of Customer Success → VP of Customer Experience. Advancement requires measurable NPS improvements, cross‑functional project leadership, and completion of advanced certifications (e.g., CCXP, Salesforce Advanced Administrator).
What industry trends are shaping Courteous & Prof Manner roles?
AI‑powered chatbots, real‑time NPS dashboards, omnichannel support, and self‑service portals are driving demand. Companies are investing in data‑driven CX platforms like Gainsight and Zendesk Sunshine, and remote CX teams are expanding to support global 24/7 service.

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