Courteous And Professional Manner Jobs

1,890,086 open positions · Updated daily

Today’s digital marketplaces demand more than product quality; they require teams that combine politeness with precision. Major SaaS firms such as Shopify, Atlassian, and Salesforce are expanding their Customer Success and Client Relations divisions to support a worldwide customer base that expects instant, courteous help. The rise of AI‑driven chatbots and omnichannel support has pushed companies to hire professionals who can navigate Zendesk, Gainsight, and Salesforce dashboards while maintaining a human touch.

Within the Courteous & Prof Manner category you’ll find roles like Customer Success Manager, Client Relations Specialist, Professional Services Consultant, Account Manager, and CX Analyst. Typical responsibilities include onboarding new accounts, driving Net Promoter Score (NPS) improvements, reducing churn through data‑driven insights, executing upsell strategies, and building playbooks that blend empathy with operational efficiency.

Salary transparency is especially valuable in this field because it levels the playing field for candidates who often trade long hours for intangible perks. By seeing exact ranges—$70k–$120k for mid‑level roles, $120k–$200k for senior positions—professionals can benchmark offers, negotiate confidently, and choose employers that reward courteous excellence with competitive pay.

Senior Developer

Company: IBM

Location: Armonk, US

Posted Dec 04, 2025

The job description outlines the role and responsibilities of a Senior Developer at IBM Corporation. The position involves performing critical path components, mentoring junior developers, leading design discussions, researching technology solutions, developing business-focused solutions, designing user interfaces, gathering requirements, creating documentation, maintaining and scaling applications on cloud and on-premises platforms, leading project teams, delivering API solutions, identifying knowledge gaps, and reporting progress to management. The role requires a Bachelor's degree and two years of experience in software development, with expertise in Java, RestAPI, Spring Framework, Git, Python, Amazon Web Services, and SQL.

Solution Architect

Company: IBM

Location: Hong Kong, HK

Posted Dec 04, 2025

The IBM Technology Expert Labs team offers a rewarding career delivering world-class services to clients. The role involves developing technical solutions, leading client-facing deliverables, acting as a trusted advisor, and providing hands-on leadership during project delivery. The position requires a bachelor's degree, 10+ years of IT experience, and strong communication and interpersonal skills.

Absence & Benefits Administrator

Company: IBM

Location: WARSZAWA, PL

Posted Dec 04, 2025

The job posting is for an Absence and Benefits Administrator role in Warsaw, Poland. The position involves managing employee absences, providing benefits support, and ensuring smooth HR operations. The role requires strong English communication skills, proficiency in Excel and MS Office, and high attention to detail.

Senior - Manager Resident Technology Services

Company: IBM

Location: No City, BR

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, specifically a Manager role for the Resident Technology Strategist (RTS) team at HashiCorp. The role involves managing a team of architects and consultants, delivering customer engagements, and driving the RTS program. The position requires deep technical expertise, experience leading teams, managing client relationships, and a thorough understanding of DevOps processes and cloud infrastructure management.

Senior Technical Account Manager

Company: IBM

Location: Markham, CA

Posted Dec 04, 2025

The AI Center of Excellence at IBM is seeking a Senior Technical Account Manager to lead the direction and execution of AI-driven solutions. The role involves collaborating with cross-functional teams, advocating for clients, translating requirements, ensuring on-time delivery, and owning end-to-end solutions. The ideal candidate should have a relevant degree, 5+ years of experience in product management or consulting, and expertise in AI/ML, cloud platforms, and agile methodologies.

Java Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and problem-solving skills. The role involves software development, analytical problem-solving, stakeholder engagement, and working with the latest technologies.

Delivery Manager (Public Sector)

Company: IBM

Location: Manchester, GB

Posted Dec 04, 2025

IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive meaningful business change. The company provides training, promotion opportunities, diversity and inclusion, and benefits such as flexible working, sabbaticals, and pension plans. The role of a Senior Complex Programs Project Manager involves leading the design, development, and implementation of complex programs, mentoring team members, collaborating with stakeholders, and staying current with emerging trends and best practices.

Application Developer-SAP UX

Company: IBM

Location: Kolkata, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on leading design, development, and implementation of Maximo MAS upgrades and implementations. It highlights the need for technical expertise in IBM Maximo EAM technology, Python, Java, and SQL. The role involves assessing customization needs, creating integration points, conducting testing, and providing advisory services to clients.

Project Manager

Company: IBM

Location: Tokyo, JP

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. It emphasizes the role of a trusted partner, overseeing IT projects, and delivering high-quality solutions for clients, particularly in the financial industry.

BPO オペレーション・マネージャー

Company: IBM

Location: Kitakyushu, JP

Posted Dec 04, 2025

IBM Consulting offers long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI solutions. The position is for IBM Japan Staff Operations Co Ltd, requiring business-level Japanese language skills and team management experience.

Production Engineer

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

IBM Software is seeking a Platform Production Engineer to join their team and take ownership of scaling, automating, and optimizing their multicloud platform infrastructure across AWS, GCP, and Azure. The role involves ensuring platform reliability and performance, automating operations, incident response, Kubernetes upgrades and management, observability and monitoring, infrastructure as code, CI/CD and release automation, cross-functional collaboration, performance tuning, and security and compliance.

Senior SAP BTP Business AI Consultant

Company: IBM

Location: COPENHAGEN, DK

Posted Dec 04, 2025

The job description is for a skilled Package Consultant with expertise in the SAP Business Technology Platform (BTP). The role involves leading and managing the implementation of SAP BTP services and applications for clients. The consultant will provide technical leadership, collaborate with stakeholders, design and develop SAP BTP applications, perform testing, conduct gap analysis, and stay updated with the latest developments in SAP BTP technologies.

Frequently Asked Questions

What are typical salary ranges by seniority for Courteous & Prof Manner roles?
Junior Customer Success Manager: $70k–$90k. Mid‑level: $90k–$120k. Senior: $120k–$150k. Director of Customer Success: $160k–$200k. Compensation varies by region; major tech hubs like San Francisco can add a 10–20% premium.
Which skills and certifications are most valuable in this category?
Key skills: empathy, data analysis, proficiency in Salesforce, Zendesk, Gainsight, and Intercom. Certifications: Certified Customer Experience Professional (CCXP), Salesforce Administrator, Gainsight Certified Success Manager, ITIL Foundation, Zendesk Certified Specialist. Strong English communication and fluency in a second language increase hiring prospects.
Is remote work common for Courteous & Prof Manner positions?
Yes—70% of open listings allow full‑remote or hybrid arrangements. Top employers such as HubSpot, Slack, and Atlassian offer remote roles for candidates with at least 3–5 years of experience and proven results in NPS or churn reduction.
What career progression paths exist within this field?
Typical ladder: Junior CSM → Senior CSM → Lead CSM → Director of Customer Success → VP of Customer Experience. Advancement requires measurable NPS improvements, cross‑functional project leadership, and completion of advanced certifications (e.g., CCXP, Salesforce Advanced Administrator).
What industry trends are shaping Courteous & Prof Manner roles?
AI‑powered chatbots, real‑time NPS dashboards, omnichannel support, and self‑service portals are driving demand. Companies are investing in data‑driven CX platforms like Gainsight and Zendesk Sunshine, and remote CX teams are expanding to support global 24/7 service.

Related Pages