Customer Experience Jobs in Atlanta, GA

60,543 open positions · Updated daily

Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

Sr. Staff Design Program Manager

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Member Specialist

Company: Walmart

Location: Augusta, GA

Posted Jan 25, 2025

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Staff Pharmacist (hourly)

Company: Walmart

Location: Augusta, GA

Posted Jan 25, 2025

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Store Manager in Training

Company: CVS Health

Location: Atlanta, GA

Posted Jan 25, 2025

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(USA) Area Manager - Floor (fashion, Import, Jewelry, Regional, Returns, Sam's, Hmsc)

Company: Walmart

Location: Tifton, GA

Posted Jan 25, 2025

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Student Worker - Food Service or Catering - Brenau University

Company: Aramark

Location: Gainesville, GA

Posted Jan 25, 2025

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Senior Software Engineer 5+ years of experience Ruby on Rails

Sr Software Engineer - ROR

Company: Onit

Location: Atlanta, GA

Posted Jan 25, 2025

Onit is seeking a Senior Software Engineer with 5+ years of experience in web development, particularly in Ruby on Rails, Java, and SQL. The ideal candidate will have a strong background in full cycle development using Agile methodologies and be comfortable working in a Mac/Linux environment. The role involves planning, building, and launching features for Onit's products, solving business problems, and evaluating emerging technologies. The candidate will work closely with designers, project management, and product management teams to craft user experiences and provide analysis on feature complexity and effort. Onit is a global leader in enterprise workflow solutions, focusing on legal compliance, sales, IT, HR, and finance departments.

View Details Apply on BuiltIn

Pharmacy Technician

Company: CVS Health

Location: Atlanta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Sales Coordinator Summer Intern - Atlanta, GA

Company: CRH

Location: Atlanta, GA

Posted Jan 25, 2025

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Sales Management Trainee Intern- Summer- College Park

Company: Enterprise Mobility

Location: College Park, GA

Posted Jan 25, 2025

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Shift Supervisor Trainee

Company: CVS Health

Location: Peachtree City, GA

Posted Jan 25, 2025

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Retail Department Coordinator

Company: The TJX Companies, Inc.

Location: Buford, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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