Customer Experience Jobs in Atlanta, GA

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Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

Client Service Coordinator

Company: Banfield Pet Hospital

Location: Newnan, GA

Posted Jan 24, 2025

The Client Service Coordinator (CSC) is responsible for managing the flow of clients and pets through the hospital, ensuring maximum productivity of the veterinary medical team, and providing exceptional client service. The CSC promotes hospital services, recruits new clients, and coordinates pet care in a friendly and efficient manner. They are expected to live and exemplify the Five Principles of Mars, Inc., and demonstrate strong leadership, customer focus, integrity, and time management skills. The role involves multi-tasking, communication, problem-solving, and client service skills. The CSC must be comfortable working with pets, have good computer skills, and be able to work in a moderately high noise environment. High school diploma or equivalent is preferred, with one year of related experience and medical background preferred. Banfield Pet Hospital is an equal opportunity employer.

Cybersecurity Analyst

Company: Per Scholas

Location: Atlanta, GA

Posted Jan 24, 2025

Per Scholas is a non-profit organization offering free tech career training. They provide hands-on learning, mentorship, and industry-recognized certifications. Learners receive support for financial control and career planning. The Cybersecurity Analyst course prepares students for the CySA+ and Splunk Core certifications, connecting them to a network of alumni and employers.

Senior Software Engineer

Company: Opendoor

Location: Atlanta, GA

Posted Jan 24, 2025

Opendoor is seeking a senior software engineer for the Field Tooling and Safety team, based within a 50-mile commuting distance of Atlanta, Dallas/Ft. Worth, or Detroit. The role involves designing, building, and releasing new systems that drive business learnings. The engineer will collaborate across functions, manage and develop essential front-end and back-end services, and mentor other engineers. The ideal candidate has 5+ years of professional software development experience, leadership in design or architecture, and experience as a mentor or manager. Compensation ranges from $136,000 to $192,000 annually, depending on location and qualifications.

Department Manager

Company: H&M

Location: Savannah, GA

Posted Jan 24, 2025

Software Engineer

Company: Merrill

Location: Atlanta, GA

Posted Jan 24, 2025

Management Trainee

Company: Enterprise Mobility

Location: Canton, GA

Posted Jan 24, 2025

Donation Coordinator

Company: stimlabs

Location: Atlanta, GA

Posted Jan 24, 2025

The Donation Coordinator is responsible for quality assurance of Birth Tissue acquisition from hospital donor sources. They travel to hospitals and StimLabs' corporate office in Roswell, Georgia. Key duties include identifying potential maternal donors, completing donation paperwork, educating hospital staff, and participating in Beyond Birth program support. The role involves suggesting improvements, acting as an acquisition representative, and contributing to medical partner development. Essential daily operations include providing education, coordinating donor records, reviewing eligibility, and ensuring compliance with FDA and AATB policies. The ideal candidate has a Bachelor's degree in a technical field, 3-5 years of Quality Assurance/Control experience, and knowledge of tissue donation processes and regulatory requirements.

Merchandiser Trainee

Company: Coca-Cola

Location: Canton, GA

Posted Jan 24, 2025

Coca-Cola United is offering a Merchandiser - Large Store Trainee position in Jasper, Tennessee. The role involves building displays, replenishing inventory, maintaining product integrity, and providing excellent customer service. The company provides a comprehensive benefits package including vacation, health insurance, life insurance, 401(k) match, and exclusive discounts. The job requires a valid driver's license, reliable vehicle, and ability to lift up to 50 pounds. Previous merchandising experience is preferred.

Retail Store Management Internship - Greater Atlanta Metro

Company: CVS Health

Location: Roswell, GA

Posted Jan 24, 2025

The text describes a paid 10-week internship opportunity for college students, particularly those in Business, Liberal Arts, or related fields. The internship offers hands-on experience in retail management, including managing a team, working with customers, and understanding daily operations. Interns will also have networking opportunities and work on a project to improve their specific store. The company, a Fortune 6 health care innovator, values continuous improvement and consumer-centricity. The role requires flexibility, including nights and weekends.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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