Customer Experience Jobs in Atlanta, GA

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Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

Senior Associate, Merchant Strategy & Operations

Company: DoorDash

Location: Atlanta, GA

Posted Jan 24, 2025

The Merchant Strategy & Operations team at DoorDash aims to provide top-tier restaurant selection for consumers and develop services to help merchants expand their businesses profitably. As a Senior Associate, you'll focus on enhancing merchant retention and experience, solving high-impact problems, and collaborating with various teams. The role involves data-driven decision-making, experimentation, and understanding merchant needs at a granular level. DoorDash values diverse teams and offers comprehensive benefits, including healthcare, parental leave, and equity grants.

SCA Certified A&P Aircraft Mechanic 2 - Secret - Robins AFB

Company: Northrop Grumman

Location: Warner Robins, GA

Posted Jan 24, 2025

Northrop Grumman is seeking FAA A&P Certified Mechanics/Technicians for a SCA Aircraft Mechanic 2 position at Robins AFB, GA. The role involves performing maintenance, disassembly, rework, repair, replace, re-assembly, and adjustment of all aircraft systems. The position requires on-site daily work, any shift, and 50% travel. The salary range is $30-$34 per hour. Basic qualifications include FAA Airframe and Powerplant Certification, high school diploma or equivalent, 2 years of additional education and related experience, US citizenship, and ability to obtain a DOD Secret security clearance and US Passport. Preferred qualifications include business or regional jet experience, connector repair, wire harness manufacture, and in-depth electronic and electrical troubleshooting skills.

Maximo Consultant, Senior Associate

Company: PwC

Location: Atlanta, GA / Remote

Posted Jan 24, 2025

PwC is offering a Senior Associate position in the Functional and Industry Technologies services team. The role involves leading consulting, designing, and implementing Maximo applications-based solutions, analyzing complex problems, mentoring junior team members, and building client relationships. The ideal candidate should have a Bachelor's Degree and 5 years of experience, preferably with a Master's in Computer and Information Science or related field. PwC values purpose-led and values-driven leaders, and offers a global leadership development framework, PwC Professional, for career progression.

Outside Sales Representative

Company: Spectrum

Location: Duluth, GA

Posted Jan 24, 2025

The job involves connecting people and communities by offering top-notch telecommunication services through door-to-door solicitation. Key responsibilities include acquiring new residential customers, conducting needs analysis, presenting sales proposals, and achieving monthly sales quotas. The role requires strong interpersonal skills, a passion for selling, and the ability to work independently. A valid driver's license and reliable personal vehicle are necessary. The position offers opportunities for career growth and a comprehensive benefits package.

Teller - Bilingual (Spanish/English) - Part Time - Cheshire Bridge, Atlanta GA

Company: Wells Fargo

Location: Atlanta, GA

Posted Jan 24, 2025

Wells Fargo is seeking a Teller in their Consumer, Small & Business Banking division. The role involves supporting customer engagement, processing transactions, and completing operational activities. The company is recognized as a top workplace for career growth. Required qualifications include customer service experience and bilingual proficiency in Spanish/English. Desired qualifications include a customer service focus, experience with complex transactions, and ability to educate customers on mobile banking. The job involves working most Saturdays and passing a language assessment.

Staff Capacity Planning Developer & Modeler

Company: CVS Health

Location: Atlanta, GA

Posted Jan 24, 2025

CVS Health is seeking a Staff Capacity Planning Developer & Modeler to build a next-generation platform for enhanced human-centric health care. The role involves developing and modeling a new platform for automation and self-service capabilities in capacity planning, performance optimization, FinOps, and predictive analysis. The ideal candidate should have 7+ years of experience in capacity planning, performance optimization, and predictive analysis, strong proficiency in Python, expertise in data modeling and ClickHouse, and experience with Tableau for visualizations. The role requires excellent problem-solving skills, strong communication, and collaboration abilities, and familiarity with modern development tools and practices.

Sr. Engineer - SAP Full Stack (Hybrid)

Company: Cargill

Location: Atlanta, GA

Posted Jan 24, 2025

Cargill, a global family company, is seeking a Sr. Engineer- SAP Full Stack to design, code, and implement SAP ABAP applications. The role involves delivering innovative solutions, adhering to development standards, and working in an agile engineering team. Key responsibilities include creating workflows, supporting RICEF objects, Fiori apps, and B2B integrations, and enhancing user experience with Fiori/UI5 applications. The ideal candidate should have a Bachelor's degree, confirmed experience in automating pipelines, and strong knowledge of SAP full life cycle implementations. Proficiency in ABAP, EDI management, and SAP modules is required, with SAPUI5, HTML5, CSS3, and JavaScript being highly desirable.

Provider Operations, Workforce Management - Senior Associate

Company: PwC

Location: Atlanta, GA

Posted Jan 24, 2025

At PwC, operations consulting generalists specialize in optimizing operational efficiency and effectiveness. They analyze client needs, develop strategies, and provide guidance to streamline processes and improve productivity. This role requires a broad understanding of operations consulting, strong relationship-building skills, and the ability to navigate complex situations. Key skills include managing client engagements, understanding operational and financial drivers, leveraging data and technology, and staying updated on industry trends. A Master's degree is preferred, and at least 3 years of experience is required. The role involves supervising teams, coaching staff, and presenting strategies to various audiences.

Pharmacy Intern

Company: CVS Health

Location: Marietta, GA

Posted Jan 24, 2025

Sales Management Trainee Intern- Summer- McDonough

Company: Enterprise Mobility

Location: McDonough, GA

Posted Jan 24, 2025

The Enterprise Management Internship offers university/college students a chance to gain valuable business and leadership skills in a real-world professional environment. Interns will work alongside full-time professionals, handling tasks such as managing a fleet of vehicles, customer service, marketing strategies, and relationship building. The internship, which pays $17.50/hour, lasts from May 19th to August 7th, requiring a full-time commitment and a valid driver's license. Eligibility includes being at least 18, enrolled in a bachelor's degree program, and having at least three months of sales, customer service, management, or leadership experience.

Managed Services Workday Manager

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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