Customer Experience Jobs in Atlanta, GA

60,546 open positions · Updated daily

Looking for Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Atlanta, GA area.

Cafe Associate

Company: Walmart

Location: Rome, GA

Posted Jan 24, 2025

The text describes a café associate position at Sam's Club, emphasizing the importance of passionate, friendly, and hardworking individuals. The role involves preparing food, maintaining cleanliness, ensuring product quality, and prioritizing member satisfaction. The café associates are expected to be team players, innovators, and adaptable to change. They should be comfortable with using digital tools to enhance the shopping experience. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth. The ideal candidate should be at least 18 years old.

Cloud Advisory Consultant

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture, a leader in cloud transformations, is investing $3 billion over three years in Accenture Cloud First to deliver greater value to clients. With a multi-service group of over 70,000 cloud professionals, Accenture offers a full stack of integrated cloud capabilities. The company combines world-class learning, deep ecosystem skills, and a commitment to responsible business by design. Accenture's Cloud First Infrastructure Engineering professionals advise, create, and deploy end-to-end infrastructure transformation solutions, enabling business innovation. Qualifications include a Bachelor's degree or equivalent, 2 years of project management experience, and 2 years of infrastructure/network discovery, design, build, and migration experience.

Maintenance Custodian Associate

Company: Walmart

Location: Alpharetta, GA

Posted Jan 24, 2025

Oracle Cloud SCM Lead

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

SMB Implementation Manager

Company: ServiceTitan

Location: Atlanta, GA

Posted Jan 24, 2025

ServiceTitan, a leading software technology platform for the trades, is seeking an SMB Implementation Manager. The role involves serving as the single point of contact during a customer's onboarding/implementation process, guiding them from sign-up to success, and overseeing their account to ensure correct product usage. The ideal candidate should have at least 2+ years of relevant experience, exceptional project management skills, and strong customer relationship skills. ServiceTitan offers a family-friendly environment with extended parental leave, pregnancy support, and a diverse, inclusive culture. The company is committed to helping Titans and customers achieve the extraordinary.

Cafe Associate

Company: Walmart

Location: Alpharetta, GA

Posted Jan 24, 2025

Organization Strategist Senior Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Talent and Organization is a consulting firm that helps clients create the workforce of the future. They offer services in talent strategy, leadership development, employee experience, and change management. The company is seeking a Strategy Consulting guru with extensive experience in organizational design and operating model strategy. The ideal candidate will lead engagements using analytics to drive insights and design end-to-end operating model and organizational transformation programs. They will work with c-suite executives to architect future-proof, agile, and resilient organization and operating models. The role requires a minimum of 7 years of experience in areas like operating model design, organization design, organization analytics, talent & workforce analytics, strategic workforce planning, enterprise transformations, mergers & acquisitions, and digital transformations. Bonus points for experience in related areas like design thinking, human-centered design, employee experience, transformational change management, culture change, and agile organization development.

Prepared Meals and Rotisserie Chicken Associate

Company: Walmart

Location: Morrow, GA

Posted Jan 24, 2025

The job posting is for a prepared meal and rotisserie chicken associate at Sam's Club. The role involves preparing fresh food items daily, maintaining cleanliness, and ensuring high-quality products. The associate will also handle member satisfaction, adapt to changes, and use digital tools to drive sales. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth through education programs.

Member Frontline Cashier

Company: Walmart

Location: Augusta, GA

Posted Jan 24, 2025

Prepared Meals and Rotisserie Chicken Associate

Company: Walmart

Location: Gainesville, GA

Posted Jan 24, 2025

The job posting is for a prepared meal and rotisserie chicken associate at Sam's Club. The role involves preparing fresh food items daily, maintaining cleanliness, and ensuring high-quality products. The associate will also handle member satisfaction, adapt to changes, and use digital tools to drive sales. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth through education programs.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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