Customer Experience Jobs in Chicago, IL

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Looking for Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Chicago, IL area.

Digital design of a wide variety of logic functions Extensive simulation testing andor characterization of designs Static timing analysis and closure

Hardware Logic Design MA/MSC Student

Company: IBM

Location: Givatayim, IL

Posted Dec 04, 2025

The job posting is for a digital design position at IBM, requiring a Bachelors degree in Electrical Engineering, fluency in Hebrew and English, and experience with VHDL or Verilog. The role involves designing logic functions, simulation testing, static timing analysis, and closure. Preferred experience includes knowledge of computer microarchitectures, Python programming, and verification methodologies.

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full-time new grad be or bc

General Urologists Needed for Chicagoland Area Health System - Can Live Downtown!

Company: RosmanSearch

Location: Chicago, Illinois

Posted Oct 26, 2025

View Details Apply on healthecareers.com
work-life balance hospital remote

Teleradiology - Remote

Company: AMN Healthcare

Location: Chicago, Illinois

Posted Oct 27, 2025

View Details Apply on healthecareers.com
health system full-time be or bc

Heart & Vascular Service Line Cardiology Co-Director

Company: Rush University Medical Center

Location: Chicago, Illinois

Posted Nov 02, 2025

View Details Apply on healthecareers.com
health system full-time be or bc

Sleep Surgeon – Clinical Faculty/Physician

Company: Rush University Medical Center

Location: Chicago, Illinois

Posted Nov 03, 2025

View Details Apply on healthecareers.com
health system full-time be or bc

Pediatric Pulmonary Physician – Clinical Faculty

Company: Rush University Medical Center

Location: Chicago, Illinois

Posted Nov 02, 2025

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hospital full-time academic

Academic Physicians – Neonatology

Company: The University of Chicago

Location: Chicago, Illinois

Posted Nov 03, 2025

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health savings account paid time off tuition reimbursement

RN - Cardiac Care Unit (CCU) - Nights

Company: Endeavor Health

Location: Chicago, Illinois

Posted Nov 03, 2025

View Details Apply on healthecareers.com
health system full-time + 1 tags

Endocrinology Physician Assistant

Company: Rush University Medical Center

Location: Chicago, Illinois

Posted Oct 27, 2025

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relocation assistance sign-on bonus health system

Physical Medicine and Rehabilitation Physician - Chicago, IL

Company: Advocate Health

Location: Chicago, Illinois

Posted Nov 03, 2025

View Details Apply on healthecareers.com
Systems Services Representative onsite installation maintenance IBM and multivendor systems

System Services Representative Chicago, Illinois

Company: IBM

Location: Chicago, US

Posted Dec 04, 2025

IBM is hiring a Systems Services Representative for the Chicago IL area. The role involves onsite installation, maintenance, and repair of IBM and multivendor systems and components in a data center environment. The ideal candidate should have previous experience in coordinating hardware and software support, effective communication skills, strong problem-solving abilities, and be a team player.

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401(k) dental insurance disability insurance

Registered Radiologist Assistant Needed in South Suburbs of Chicago!

Company: South Hub Radiology, PLLC

Location: Chicago, Illinois

Posted Nov 02, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

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