Customer Experience Jobs in Chicago, IL

76,340 open positions · Updated daily

Looking for Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Chicago, IL area.

Staff Accountant

Company: Hogsalt Headquarters

Location: Chicago, IL

Posted Jul 28, 2025

Prepare and file city and state monthly and annual sales tax returns. Compile and analyze financial information to prepare entries to accounts, such as general…

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full time be or bc academic

Director of Clinical Operations UI Health

Company: UI Health

Location: Chicago, Illinois

Posted Jul 27, 2025

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Customer Service Representative - Durable Medical Equipment

Company: Advance Medical Equipment, Inc

Location: Chicago, IL

Posted Jul 27, 2025

Complies with all current government/state regulations and professional standards involving patient care and information intake, as well as all applicable…

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Chef/Head Cook - Full Time

Company: Generations at Oakton Arms

Location: Des Plaines, IL

Posted Jul 26, 2025

Coordinate activities for dining rooms and kitchen, such as theatre nights, residents' choice days, outdoor events, holidays and marketing events.

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Physician - Immediate Care

Company: Endeavor Health

Location: Chicago and Chicago’s Northern Suburbs, IL

Posted Jul 27, 2025

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Senior Project Manager - Interiors

Company: Michael Page

Location: Chicago, IL

Posted Jul 26, 2025

Bachelor's Degree in Construction Management or a related field. My client desires hard-working individuals who can be mentored and develop with senior level…

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Armed Diplomatic Security Officer

Company: Inter-Con Security Systems

Location: Chicago, IL

Posted Jul 26, 2025

Possess a valid United States driver's license. Must possess a valid United States driver's license. Possess an Associate’s Degree in Criminal Justice (or…

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Night Shift Hospital Pharmacist Janesville, WI

Company: Soliant

Location: Chicago, IL

Posted Jul 26, 2025

Active Wisconsin Pharmacist license or eligibility for Act 10 temporary license. Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+…

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Hospice RN Case Manager

Company: Oasis Hospice & Palliative Care, Inc.

Location: Chicago, IL

Posted Jul 26, 2025

Must be a licensed driver with an automobile that is insured in accordance with state of Illinois requirements and is in good working order.

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Maintenance Electrician - 2nd Shift

Company: Edsal Manufacturing

Location: Chicago, IL

Posted Jul 27, 2025

Diagnose and repair electrical components of hydraulic and pneumatic machinery. Edsal seeks a dynamic individual to join our team as the Maintenance Electrician…

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Program Manager II, Legal Tooling, Global Affairs

Company: Google

Location: Chicago, IL

Posted Jul 26, 2025

Contribute to the development of tooling, solutions strategy and roadmap for Global Affairs stakeholders such as Legal and Risk Engineering, Privacy and Safety…

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Pharmacist Per Diem - Overnight Shift

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jul 26, 2025

Licensed or license-eligible in the State of Illinois. Key responsibilities also include coordinating timely medication delivery to nursing units, providing…

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Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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