Customer Experience Jobs in Chicago, IL

76,340 open positions · Updated daily

Looking for Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Chicago, IL area.

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Emergency Medicine - Full Time - Chicago, IL

Company: Advocate Health

Location: Chicago, Illinois

Posted Jul 20, 2025

View Details Apply on healthecareers.com

Line Cook Food Service Cook Chef Full time Rotating

Company: Northwestern Medicine

Location: Chicago, IL

Posted Jul 19, 2025

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing…

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Retail Security Officers $18.50/Hr

Company: Per Mar Security Services

Location: Chicago, IL

Posted Jul 21, 2025

The selected individual will patrol and secure assigned premises as well as identify risks to staff and patrons.

View Details Apply on SimplyHired

Business Data Analyst

Company: UTLX Full Service

Location: Chicago, IL

Posted Jul 21, 2025

Bachelor’s degree in Data Analytics, Business Analytics, Statistics, Computer Science, or a related field is required. Data analytics: 3 years (Required).

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Accountant, Real Estate and Workplace Services

Company: Google

Location: Chicago, IL

Posted Jul 21, 2025

The gRRR (Google REWS, Reporting & RCS) team helps to develop and support new processes and business relationships with a variety of cross-functional…

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Assistant/Associate/ Professor of Otology

Company: University of Illinois Chicago

Location: Chicago, Illinois

Posted Jul 20, 2025

View Details Apply on healthecareers.com

CDL Class A Hazmat Team Driver

Company: Black Baron Transport LLC

Location: Chicago, IL

Posted Jul 20, 2025

Valid commercial driver's license (CDL) with appropriate endorsements. Proven experience as a truck driver or similar role. TSA CERTIFIED DRIVERS A PLUS.

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Maintenance

Company: Chicago Commons Association

Location: Chicago, IL

Posted Jul 21, 2025

Remove trash daily from classrooms, offices, meeting rooms, kitchen, restrooms, indoor play areas, and outdoor playgrounds.

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Managing Consultant - Life Sciences Advisory - Strategy & Data Analytics (Pharma & Biotech)

Company: Guidehouse

Location: Chicago, IL

Posted Jul 19, 2025

Work with strategy consulting teams and data science teams to design and execute data-driven projects, such as market sizing/segmentation, patient journey,…

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Registered Nurse ED Day Shift Full-Time

Company: Loyola University Health System

Location: Melrose Park, IL

Posted Jul 19, 2025

Illinois Board of Nursing license prior to hire. Certification reimbursement (up to 1 certification). A Degree from an accredited school/college of nursing is…

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Join Our Team of Excellence: Full-Time Endocrinologist Opportunity

Company: Mercyhealth

Location: Rockford IL, and Janesville, WI

Posted Jul 21, 2025

View Details Apply on healthecareers.com

Software Test Engineer

Company: Caterpillar

Location: Chicago, IL

Posted Jul 20, 2025

Additionally, the applicant must have employment experience with: (1) Full stack SDET QA (Front end, API & Non- Functional testing); (2) Test automation…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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