Customer Experience Jobs in Chicago, IL

Positions 76,354 Updated daily

Looking for Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Chicago, IL area.

CDL-A Driver - Home Daily

Company: Venture Transport

Location: Cicero, IL

Posted Oct 08, 2025

$2,500 unlimited driver referral bonus. At Venture Transport, you’re more than just a driver—you’re the backbone of our success. 9 months in the past 3 years.

Armed Security Guard

Company: GARDAWORLD FEDERAL SERVICES LLC

Location: Norridge, IL

Posted Oct 08, 2025

Must possess a valid driver's license and reliable transportation to the assigned site. Must possess and maintain an active State Security Guard License for the…

Bench Carpenter

Company: Northshore Woodworks Inc

Location: Northfield, IL

Posted Oct 08, 2025

Must be able to operate industrial shop equipment safely and efficiently. Have knowledge of wood species and joinery techniques. Pay TBD upon experience level.

MARKETING MANAGER

Company: Eurest

Location: Elmhurst, IL

Posted Oct 07, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

2nd Shift CNC Machinist (10% Shift Diff - Direct Hire)

Company: Arsenal Recruiting

Location: Elk Grove Village, IL

Posted Oct 07, 2025

CNC Mill Experience (3-5 Axis). Fanuc, Siemens or Okuma experience preferred. Comfortable editing G & M codes. -10% Shift Differential for 2nd Shift!*.

Software Engineer

Company: Spraying Systems Co

Location: Glendale Heights, IL

Posted Oct 07, 2025

*Modern Tooling*: Utilize tools like *Git* for version control and AI-powered coding assistants such as *GitHub Copilot* and *Claude Code*.

Marketing Operations Manager

Company: Ulta Beauty, Inc.

Location: Bolingbrook, IL

Posted Oct 08, 2025

This role, reporting to the Director, Marketing Operations, will be responsible for driving efficiencies across the team, driving forward new process creation,…

Flex Security Officer - On-Call - $18.50/hr

Company: Sunstates Security

Location: Burr Ridge, IL

Posted Oct 07, 2025

The flex officer provides trained, competent support by working shifts which become open due to illness, call-offs, weather, vacation, or other causes.

Staff Pharmacist - Chicago, IL, Amazon Pharmacy

Company: PillPack, LLC

Location: Chicago, IL

Posted Oct 07, 2025

Active and unrestricted Pharmacist License in the state in which you are employed, and others upon request. Answer clinical questions, provide clinical guidance…

BUSINESS DATA ANALYST(EXECUTIVE I)

Company: State of Illinois

Location: Chicago, IL

Posted Oct 07, 2025

The ideal candidate will be comfortable working with large data sets, command-line analysis, and design thinking. 3 paid personal business days per year.

Customer Service Representative

Company: Roto-Rooter Services Company

Location: Lombard, IL

Posted Oct 08, 2025

Data entry, including customer contact information and relevant details concerning their plumbing problems. Be a trusted informational resource for Roto-Rooter…

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

Related Pages

© 2026 Job Transparency. All rights reserved.