Customer Experience Jobs in Chicago, IL

76,354 open positions · Updated daily

Looking for Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Chicago, IL area.

Clinical Dietitian I FT

Company: Aramark

Location: Chicago, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Financial Advisor - No Experience Required

Company: Edward Jones

Location: Peoria, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Associate Product Manager

Company:

Location: Gurnee, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Patient Care Technician

Company: DaVita

Location: Mattoon, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Part-Time Beauty Advisor - Sephora

Company: Kohl's

Location: St. Charles, IL

Posted Feb 06, 2025

View Details Apply on The Muse
remote travel

Travel Nurse RN - ICU - Intensive Care Unit - $2,111 per week

Company: TRS Healthcare

Location: Chicago, Illinois

Posted Feb 06, 2025

View Details Apply on healthecareers.com

Therapy Manager

Company:

Location: Belvidere, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Lead Implementation Specialist (Fraud Strategy Execution)

Company: Discover

Location: Riverwoods, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Associate Product Manager

Company:

Location: Mundelein, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Associate Quality Assurance Analyst

Company:

Location: Gurnee, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Logistics Analyst

Company:

Location: Lake Bluff, IL

Posted Feb 06, 2025

View Details Apply on The Muse

Clinical Data Analyst

Company: The University of Chicago

Location: Chicago, IL

Posted Feb 06, 2025

Minimum requirements include a college or university degree in related field. A degree in Computer Science, Bioinformatics, Engineering, or a related field.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

Related Pages

All Customer Experience Jobs 1,799 jobs All Jobs in Chicago, IL 641,726 jobs Customer Experience in Remote 4,735,872 jobs Customer Experience in Other US Location 4,119,713 jobs Customer Experience in New York City, NY 1,094,457 jobs Customer Experience in Multiple Locations 966,318 jobs Customer Experience in USA 865,288 jobs Customer Experience in Washington DC 667,565 jobs Travel in Chicago, IL 79,922 jobs Full Time in Chicago, IL 46,687 jobs Retirement Plan in Chicago, IL 43,124 jobs 401(K) in Chicago, IL 38,310 jobs Health Insurance in Chicago, IL 35,548 jobs Life Insurance in Chicago, IL 33,616 jobs