Customer Experience Jobs in Chicago, IL

76,340 open positions · Updated daily

Looking for Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Chicago, IL area.

MIG Welder 1st and 2nd Shift (Production)

Company: Kelly Services

Location: Elk Grove Village, IL

Posted Sep 05, 2025

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. This position is responsible for welding or joining metal…

Leasing Sales Consultant

Company: Village Green

Location: Harwood Heights, IL

Posted Sep 04, 2025

Represents Village Green at various outside networking & social functions. An active coach and mentor for all team associates.

Sous Chef

Company: Clarendale of Addison

Location: Addison, IL

Posted Sep 04, 2025

Assists the kitchen staff in all aspects of daily assignments, as required. Assists in daily shift change walk-throughs of kitchen staff.

Client Engagement Associate Opening #485258

Company: Rose International

Location: Chicago, IL

Posted Sep 04, 2025

The second key focus is to develop new relationships with prospective clients. Excellent customer service skills and business etiquette.

Sales Associate

Company: Foot Locker

Location: Chicago, IL

Posted Sep 04, 2025

Connects with every customer by asking open-ended questions to assess needs. It’s easy for you to adapt to different types of Customers, and you resolve issues…

IT General Controls Analyst

Company: Adtalem Global Education

Location: Lisle, IL

Posted Sep 05, 2025

Collaborate with IT teams to develop and implement corrective action plans, ensuring timely resolution of identified issues.

Seasonal Retail Associate - Northbrook

Company: Neiman Marcus

Location: Northbrook, IL

Posted Sep 04, 2025

Process efficient Point of Sale transactions as needed. Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments,…

Manual Lathe Machinist II

Company: American Roller Company

Location: Chicago, IL

Posted Sep 05, 2025

Along the way, you’ll develop technical, mechanical, and problem-solving skills that open doors. Blueprint Reading: Interpret technical drawings and follow…

Emergency Department RN - $13K Sign-On & Relocation to Washington State

Company: MultiCare Health System

Location: Chicago, IL

Posted Sep 04, 2025

Washington RN license (or eligible). Active BLS, ACLS, and PALS certifications. On-site STAT lab with lab assistants. On-site X-ray, CT, and Ultrasound.

Class A Regional Floater Truck Driver

Company: Nu-Way Transportation

Location: Bolingbrook, IL

Posted Sep 05, 2025

Delivering metal building components on a flatbed trailer. Driver does climb on and off the trailer to instruct customer on what needs to be taken off.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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