Customer Experience Jobs in Chicago, IL

Positions 76,354 Updated daily

Looking for Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Chicago, IL area.

MIG Welder 1st and 2nd Shift (Production)

Company: Kelly Services

Location: Elk Grove Village, IL

Posted Sep 05, 2025

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. This position is responsible for welding or joining metal…

Leasing Sales Consultant

Company: Village Green

Location: Harwood Heights, IL

Posted Sep 04, 2025

Represents Village Green at various outside networking & social functions. An active coach and mentor for all team associates.

Sous Chef

Company: Clarendale of Addison

Location: Addison, IL

Posted Sep 04, 2025

Assists the kitchen staff in all aspects of daily assignments, as required. Assists in daily shift change walk-throughs of kitchen staff.

Client Engagement Associate Opening #485258

Company: Rose International

Location: Chicago, IL

Posted Sep 04, 2025

The second key focus is to develop new relationships with prospective clients. Excellent customer service skills and business etiquette.

Sales Associate

Company: Foot Locker

Location: Chicago, IL

Posted Sep 04, 2025

Connects with every customer by asking open-ended questions to assess needs. It’s easy for you to adapt to different types of Customers, and you resolve issues…

IT General Controls Analyst

Company: Adtalem Global Education

Location: Lisle, IL

Posted Sep 05, 2025

Collaborate with IT teams to develop and implement corrective action plans, ensuring timely resolution of identified issues.

Seasonal Retail Associate - Northbrook

Company: Neiman Marcus

Location: Northbrook, IL

Posted Sep 04, 2025

Process efficient Point of Sale transactions as needed. Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments,…

Manual Lathe Machinist II

Company: American Roller Company

Location: Chicago, IL

Posted Sep 05, 2025

Along the way, you’ll develop technical, mechanical, and problem-solving skills that open doors. Blueprint Reading: Interpret technical drawings and follow…

Emergency Department RN - $13K Sign-On & Relocation to Washington State

Company: MultiCare Health System

Location: Chicago, IL

Posted Sep 04, 2025

Washington RN license (or eligible). Active BLS, ACLS, and PALS certifications. On-site STAT lab with lab assistants. On-site X-ray, CT, and Ultrasound.

Class A Regional Floater Truck Driver

Company: Nu-Way Transportation

Location: Bolingbrook, IL

Posted Sep 05, 2025

Delivering metal building components on a flatbed trailer. Driver does climb on and off the trailer to instruct customer on what needs to be taken off.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

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