Customer Experience Jobs in Chicago, IL

Positions 76,354 Updated daily

Looking for Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Chicago, IL area.

Service Technician/Machinist

Company: Goulds Pumps IPG LLC

Location: Chicago, IL

Posted Sep 01, 2025

Building on centuries of pump design experience, PRO Services provides an array of services focuses on reducing equipment total cost of ownership and increasing…

CDL A Owner Operator Truck Driver

Company: ICD Freight Inc

Location: Chicago, IL

Posted Sep 01, 2025

Your choice = 72% of the load + 100% FSC OR a mileage pay program of $1.73* per mile. Competitive pay packages and fuel discounts to keep more money in your…

Tool Room Machinist 1st shift)

Company: Klein Tools

Location: Elk Grove Village, IL

Posted Sep 01, 2025

Fits and assembles parts into complete assembly, using jigs, fixtures, surface plates, surface table, hand tools and power tools. Ability to weld is a plus.

Electrician Mechanical- Future Needs

Company: Metra

Location: Chicago, IL

Posted Sep 01, 2025

This position maintains electrical equipment on diesel/electric locomotives, self-propelled coaches and passenger railcars including propulsion systems,…

Sous Chef Needed for Upscale Restaurant in Chicago!

Company: EHS Recruiting Company

Location: Chicago, IL

Posted Sep 01, 2025

Ability to balance food/labor costs. $65-$75k + bonus/benefits!*. At least 2 years of CURRENT Sous Chef experience. Good tenure, no job hoppers.

Lease Purchase Truck Driver

Company: Risinger Brothers Transfer, Inc.

Location: Chicago, IL

Posted Sep 01, 2025

If you pride yourself in being a professional & safe Class-A Truck Driver, you can lease purchase well maintained 2020-2025 Volvo trucks for no money down and…

Sales and Merchandising Specialist

Company: SAS Retail Services

Location: Chicago, IL

Posted Sep 01, 2025

Have a valid driver’s license. You’re great at building relationships with store management, calling on customers and love the autonomy of managing your own…

Extra Help - Customer Service Representative - Hospital Neonatal Nursing

Company: University of Illinois

Location: Chicago, IL

Posted Sep 01, 2025

This includes greeting patients, answering/routing telephone calls, ordering supplies and other administrative/customer service duties.

Maintenance Electrician - 2nd Shift

Company: Edsal Manufacturing

Location: Chicago, IL

Posted Sep 01, 2025

Diagnose and repair electrical components of hydraulic and pneumatic machinery. Edsal seeks a dynamic individual to join our team as the Maintenance Electrician…

CDL-A Owner Operator Local Intermodal Home Daily

Company: PB Industries, Inc

Location: Elk Grove Village, IL

Posted Sep 01, 2025

(1099 Contractors are responsible for their own health, dental, and vision insurance. 1099 Owner Operator truck drivers are also responsible for tax reporting.)…

Maintenance Electrician - Days B

Company: Sherwin-Williams

Location: Chicago, IL

Posted Sep 01, 2025

Have at least an industrial, electrical, and/or welding certifications or license. Understands basic electrical and pneumatic diagrams, familiar with 12 VDC to…

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

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