Customer Experience Jobs in Chicago, IL

76,340 open positions · Updated daily

Looking for Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Chicago, IL area.

Plumber

Company: bluefrog Plumbing + Drain of Lombard, IL

Location: Elk Grove Village, IL

Posted Aug 23, 2025

Must have a valid driving license with a clean driving record and maintain a clean record. Must have and maintain a license as required by state, local and…

Associate Director, Consumer Analytics - NA Family Care

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 23, 2025

This includes driving strategy, explaining business performance, and answering complex business questions with syndicated data sources like NielsenIQ, Circana…

Flex Security Officer - Western Suburbs

Company: Titan Security

Location: Downers Grove, IL

Posted Aug 23, 2025

Conduct access control and gate entry operations at warehouse locations, verifying. And security of tenants, visitors, and assets. Bi-lingual considered a plus.

Pharmacist

Company: HAYMARKET CENTER

Location: Chicago, IL

Posted Aug 23, 2025

Performs routine quality control testing procedures; prepares and maintains all necessary records required by federal, state and local regulations.

Data Analyst

Company: AXA

Location: Chicago, IL

Posted Aug 23, 2025

Conduct ad hoc analysis to answer specific business questions and test hypotheses. Support continuous improvement of existing reports and explore new data…

Client Support Specialist- Greater Chicago, IL Area (REMOTE)

Company: Fidelity Investments

Location: Chicago, IL

Posted Aug 24, 2025

Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions…

Electrician

Company: PeopleShare

Location: Tinley Park, IL

Posted Aug 23, 2025

Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk,…

Research Data Analyst - Cardinal Bernardin Cancer Center

Company: Loyola University Health System

Location: Maywood, IL

Posted Aug 23, 2025

Design and build research databases and tools for efficient data entry, storage, and retrieval. Utilize statistical software tools (e.g., R, SAS, STATA, SPSS,…

Data Analyst

Company: Marmon Holdings

Location: Chicago, IL

Posted Aug 22, 2025

Bachelor’s degree in Data Analytics, Business Analytics, Statistics, Computer Science, or a related field is required. 4 weeks of Paid Parental Leave.

Registered Nurse - Associate Chief Nurse Primary Care

Company: US Veterans Health Administration

Location: Chicago, IL

Posted Aug 23, 2025

Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the…

Travel Hospice RN (Registered Nurse) in Oak Brook, IL - 958741

Company: Medical Solutions

Location: Oak Brook, IL

Posted Aug 23, 2025

Paid, private, pet-friendly housing. $1,000 unlimited referral bonus. 401(k) with company contribution. Free employee assistance program (EAP).

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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