Customer Experience Jobs in Chicago, IL

Positions 76,354 Updated daily

Looking for Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Chicago, IL area.

Plumber

Company: bluefrog Plumbing + Drain of Lombard, IL

Location: Elk Grove Village, IL

Posted Aug 23, 2025

Must have a valid driving license with a clean driving record and maintain a clean record. Must have and maintain a license as required by state, local and…

Associate Director, Consumer Analytics - NA Family Care

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 23, 2025

This includes driving strategy, explaining business performance, and answering complex business questions with syndicated data sources like NielsenIQ, Circana…

Flex Security Officer - Western Suburbs

Company: Titan Security

Location: Downers Grove, IL

Posted Aug 23, 2025

Conduct access control and gate entry operations at warehouse locations, verifying. And security of tenants, visitors, and assets. Bi-lingual considered a plus.

Pharmacist

Company: HAYMARKET CENTER

Location: Chicago, IL

Posted Aug 23, 2025

Performs routine quality control testing procedures; prepares and maintains all necessary records required by federal, state and local regulations.

Data Analyst

Company: AXA

Location: Chicago, IL

Posted Aug 23, 2025

Conduct ad hoc analysis to answer specific business questions and test hypotheses. Support continuous improvement of existing reports and explore new data…

Client Support Specialist- Greater Chicago, IL Area (REMOTE)

Company: Fidelity Investments

Location: Chicago, IL

Posted Aug 24, 2025

Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions…

Electrician

Company: PeopleShare

Location: Tinley Park, IL

Posted Aug 23, 2025

Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk,…

Research Data Analyst - Cardinal Bernardin Cancer Center

Company: Loyola University Health System

Location: Maywood, IL

Posted Aug 23, 2025

Design and build research databases and tools for efficient data entry, storage, and retrieval. Utilize statistical software tools (e.g., R, SAS, STATA, SPSS,…

Data Analyst

Company: Marmon Holdings

Location: Chicago, IL

Posted Aug 22, 2025

Bachelor’s degree in Data Analytics, Business Analytics, Statistics, Computer Science, or a related field is required. 4 weeks of Paid Parental Leave.

Travel Hospice RN (Registered Nurse) in Oak Brook, IL - 958741

Company: Medical Solutions

Location: Oak Brook, IL

Posted Aug 23, 2025

Paid, private, pet-friendly housing. $1,000 unlimited referral bonus. 401(k) with company contribution. Free employee assistance program (EAP).

Registered Nurse - Associate Chief Nurse Primary Care

Company: US Veterans Health Administration

Location: Chicago, IL

Posted Aug 23, 2025

Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the…

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Coordinator or Analyst earns $60k–$90k, mid‑level CX Analyst or Designer earns $90k–$140k, senior CX Manager earns $140k–$200k, CX Director earns $200k–$280k, and VP of CX or Chief Experience Officer earns $280k and above. These ranges reflect U.S. averages from recent salary transparency data on the platform.
What skills and certifications are required for CX positions?
Core skills include journey mapping, data analysis with SQL or Python, NPS and CSAT measurement, and service design. Proficiency in Zendesk, Salesforce Service Cloud, Medallia, or Qualtrics is essential. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Certified Service Cloud Consultant, Medallia Certified Professional, and Six Sigma Green Belt are highly valued and often required for mid‑senior roles.
Is remote work available for CX jobs?
The majority of CX Analyst, Designer, and Operations roles support remote or hybrid arrangements. Companies frequently list “Remote (US)” or “Work from Anywhere” in the job description, and many offer distributed teams that collaborate through Slack, Teams, and cloud‑based design tools.
What career progression paths exist within Customer Experience?
Typical progression: CX Coordinator ➜ CX Analyst ➜ CX Designer ➜ CX Manager ➜ CX Director ➜ VP of CX. Each step builds on analytics, design thinking, leadership, and strategic influence, with opportunities to pivot into product management, marketing, or data science as experience grows.
What are the current industry trends shaping CX roles?
Key trends include AI‑driven chatbots, voice assistant integration, hyper‑personalization based on real‑time data, and cross‑channel consistency. Companies are investing in AI sentiment analysis, experience‑as‑a‑service platforms, and privacy‑centric data collection to meet evolving regulatory standards. CX professionals must stay abreast of these trends to design experiences that drive loyalty and revenue.

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