Customer Experience Jobs in worldwide

135,989 open positions · Updated daily

Looking for Customer Experience jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the worldwide area.

Narrative Designer (m/f/d)

Company: Deca Games

Location: Worldwide

Posted Nov 16, 2023

DECA Games is a remote company with over 300 employees worldwide, specializing in reviving old games to extend their lifespan. They are currently seeking a Narrative Designer for a liveOps-driven MMORPG, focusing on content design, story-based event design, and community engagement. The ideal candidate should have 2-3 years of narrative design experience, a creative writing education, and proficiency in tools like Jira, Confluence, and Microsoft Office. Benefits include a remote-first culture, flexible work hours, language classes, and working in a multicultural environment.

eCommerce Customer Service

Company: 20four7VA

Location: Worldwide

Posted Nov 13, 2023

20four7VA is seeking an entry-level eCommerce Customer Service Virtual Assistant (VA) for a retail and eCommerce client. The VA will handle customer inquiries via phone, live chat, email, and social media, process returns and exchanges, and maintain records of customer interactions. The position requires clear communication skills and experience in customer service, preferably with US-based customers. The VA will work Monday-Friday from 2 PM to 6 PM PST, with potential for full-time hours. The client note mentions working on Christmas Eve and Christmas if the holiday falls on the scheduled shift. 20four7VA offers competitive rates, weekly payments, annual rate increases, paid time off, holidays, free training, constant support, clear schedules, and a vibrant community.

Technical Content Specialist

Company: ScaleMath

Location: Worldwide

Posted Nov 12, 2023

ScaleMath, a profitable and distributed team, is seeking a talented Technical Content Specialist to join their remote team. The role involves creating content for ScaleMath and industry-leading partners, working closely with the Operations Team and Head of Content. The ideal candidate should have experience in long-form content creation, be a stickler for style, and have a strong understanding of SEO and content distribution channels. ScaleMath values a calm work environment, flexible hours, and commitment to growth and development.

Content Writer

Company: CI Web Group, Inc.

Location: Worldwide

Posted Nov 14, 2023

CI Web Group, Inc. is a global digital marketing agency seeking a content writer to join their team. The ideal candidate should have over 2 years of professional experience, excellent grammar skills, and proficiency in crafting impactful emails. They should be a self-starter, team player, and have a strong desire to learn and grow. The role involves creating unique home service content, collaborating with customers, and maintaining professional rapport. Benefits include remote work flexibility, competitive compensation, generous PTO, and comprehensive health coverage.

Developer Relations Manager

Company: Pyth

Location: Worldwide

Posted Nov 11, 2023

The Pyth Data Association is seeking a DeFi Specialist for the role of Developer Relations Manager. The job involves leading connections with developers, community members, and DeFi ecosystem partners, driving adoption, and providing technical assistance.

Recruiter for Fintech startup

Company: Neco Finance

Location: Worldwide

Posted Nov 10, 2023

Neco, a Fintech startup specializing in cryptocurrency and blockchain, is seeking an experienced Recruiter/Headhunter to fill key roles. The ideal candidate should have at least 3 years of recruiting experience, familiarity with recruiting platforms, and experience in the Fintech, Blockchain, or crypto industry. Knowledge of agile organizations and Holacracy is a plus. The role involves identifying hiring needs, writing job descriptions, sourcing and assessing candidates, conducting interviews, and onboarding new hires. Benefits include remote work, universal basic income, payment in crypto, unlimited vacation, and performance-based payment. Neco is a decentralized autonomous organization with strong ethical standards and a culture of radical transparency.

Backend Software Engineer

Company: Quinncia Inc.

Location: Worldwide

Posted Nov 17, 2023

Quinncia is a career readiness platform that improves college student outcomes by improving students' resumes and interview skills using AI. The company is looking for a Backend Software Engineer to work on improving existing features and streamlining client implementations.

Senior Full Stack Engineer

Company: Slate

Location: Worldwide

Posted Nov 13, 2023

Slate is a remote SaaS company that creates branded social content for leading brands. They are seeking a Senior Full Stack Engineer with 5-10 years of experience in Angular, Node.js, and AWS. The ideal candidate will work closely with the co-founding team, contribute to cross-functional teams, and help scale the company. Benefits include full remote work, flexible hours, equity options, and a supportive work environment.

Customer support agent

Company: SOAX

Location: Worldwide

Posted Nov 16, 2023

SOAX, a UK-based company, is seeking a Customer Support Agent with at least one year of experience. The role involves working directly with clients, answering product questions, and tracking user feedback. The ideal candidate should be fluent in English and Russian, proactive, creative, and familiar with Intercom and task trackers. SOAX offers a four-day workweek, remote work flexibility, continuous learning opportunities, and a competitive salary. The company values collaboration, energy, and openness, and provides a supportive onboarding process.

Legal advisor

Company: Neco Finance

Location: Worldwide

Posted Nov 13, 2023

The job posting is for a seasoned legal advisor, preferably with experience in fintech or crypto, to provide legal advice, draft documents, and ensure compliance, particularly in Estonia, Switzerland, or Germany. The role involves working with a team on a blockchain project with social and environmental impact. The position offers remote work, flexible hours, and crypto-based compensation. Requirements include at least 5 years of legal advising experience, strong portfolio, excellent communication skills, and alignment with the company's values. Benefits include a sustainable mission, autonomy, and modern working environment.

Android Developer (Kotlin Multiplatform)

Company: MindX Jobs

Location: Worldwide

Posted Nov 13, 2023

Our client is seeking an experienced Android Developer with a minimum of 6 years of hands-on experience in Android app development. The ideal candidate should be proficient in Java and Kotlin, with a strong passion for UI and animation. The role offers a monthly salary of $5,000 - $6,000, equity in a rapidly growing startup, and 36 paid time-off days each year. The position is fully remote.

Application Security Engineer

Company: IOVLabs

Location: Worldwide

Posted Nov 11, 2023

IOV Labs is seeking a Security Engineer to join their global fintech company. The role involves participating in product design, conducting source code audits, discovering vulnerabilities, and collaborating with internal teams to improve security. The ideal candidate should have 5+ years of experience in application security, proficiency in Solidity, Javascript, and React, and knowledge of blockchain and cryptography. The company offers a competitive salary, remote work, and opportunities for professional growth in the crypto world.

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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