Customer Satisfaction Jobs in Atlanta, GA

30,989 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Security Compliance Lead

Company:

Location: Decatur, GA

Posted Feb 03, 2025

Senior Manager of Application Security

Company:

Location: Lithia Springs, GA

Posted Feb 03, 2025

National Account Manager

Company: Fortune Brands Home & Security

Location: Atlanta, GA

Posted Feb 03, 2025

Fortune Brands Innovations Inc. is a leading innovation company focused on creating smarter, safer, and more beautiful homes. They aim to elevate every life by transforming spaces into havens. The company values inclusivity and diversity, encouraging employees to be their authentic selves. The National Account Manager for the Moen brand will oversee partnerships with major retail accounts, focusing on instore assortment, messaging, and aligning with outside sales teams. The ideal candidate should have a bachelor's degree, 5+ years of sales and marketing experience, and 2 years in national account management. The role is hybrid-based, requiring 3 days a week in the Smyrna, GA office and occasional travel. Responsibilities include managing instore merchandising, training initiatives, promotional planning, and category management. Compensation will be discussed during the first phone interview.

Food Service Worker

Company: Sodexo

Location: Valdosta, GA

Posted Feb 03, 2025

Security Compliance Lead

Company:

Location: Morrow, GA

Posted Feb 03, 2025

Security Client and Vendor Compliance Lead

Company:

Location: College Park, GA

Posted Feb 03, 2025

Security Compliance Lead

Company:

Location: Morrow, GA

Posted Feb 03, 2025

Security Compliance Lead

Company:

Location: Marietta, GA

Posted Feb 03, 2025

Senior Lead Cloud Security Architect

Company:

Location: Norcross, GA

Posted Feb 03, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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