Customer Satisfaction Jobs in Atlanta, GA

30,989 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

LOB Trainer Associate - Lockbox Operations

Company: PNC

Location: Atlanta, GA

Posted Jan 25, 2025

View Details Apply on The Muse
Director of CRM and Lifecycle Marketing data-driven lifecycle marketing background increase in new paying subscribers

Director, CRM And Lifecycle Marketing

Company: PlayOn

Location: Atlanta, GA

Posted Jan 25, 2025

PlayOn is seeking a Director of CRM and Lifecycle Marketing to establish a robust lifecycle marketing strategy, focusing on data-driven customer journeys across product lines. The ideal candidate will have extensive experience in managing high-performing teams, deep knowledge of CRM marketing, and exceptional communication skills. They will be responsible for increasing new paying subscribers, improving retention rates, and driving revenue growth. The role involves building and growing a leading lifecycle and CRM marketing practice, improving conversion rates, and collaborating cross-functionally to design customer-centric programs.

View Details Apply on BuiltIn

Director PERS Commercial Operations - Americas

Company: GE Vernova

Location: Atlanta, GA / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Assistant Manager - Shoppes at Atlanta

Company: Gap Inc.

Location: Kennesaw, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Retail Merchandise Supervisor

Company: The TJX Companies, Inc.

Location: Peachtree City, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Assistant Store Manager

Company: The TJX Companies, Inc.

Location: Peachtree City, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Unit Clerical

Company: Sodexo

Location: Macon, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Full-Time Store Merchandising Supervisor

Company: Kohl's

Location: Buford, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Account Manager III - Chromatography Consumables

Company: Thermo Fisher Scientific

Location: Atlanta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Vice President, Open Banking Product Management Consulting

Company: Mastercard

Location: Atlanta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

MEAT/CLERK

Company: Kroger

Location: Alpharetta, GA

Posted Jan 25, 2025

View Details Apply on The Muse
experienced field and events marketing leader global field marketing program partner activations in EMEA and APAC

Global Head of Field Marketing - United States

Company: JumpCloud

Location: Atlanta, GA

Posted Jan 25, 2025

JumpCloud is seeking an experienced field and events marketing leader to oversee its global field marketing program. The role involves aligning the global field marketing strategy with the needs of the sales team across regions, focusing on partner activations in EMEA and APAC, and driving a dedicated event strategy for the MSP segment in North America. The ideal candidate should possess experience in global field marketing, events management, program management, and partner marketing. Key responsibilities include overseeing a team of global field marketing managers, partnering with sales leadership, improving event budgeting strategy, and enhancing brand presence at events. Required skills include 8-12 years of field marketing or partner marketing experience in high-volume B2B SaaS, excellent communication skills, global experience, and strong analytical skills.

View Details Apply on BuiltIn

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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