Customer Satisfaction Jobs in Atlanta, GA

30,992 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Retail Admin Coor

Company: The TJX Companies, Inc.

Location: Conyers, GA

Posted Jan 23, 2025

Marshalls, a retail store, is seeking a flexible, communicative, and organized individual for a store management role. The position involves supporting store operations, ensuring a positive customer experience, and contributing to the growth of one's career. The company culture emphasizes discovery, change, and teamwork. Benefits include a discount, 401(k) contributions, and various insurance options. The starting pay range is $13.00 to $13.50 per hour.

Technical Workday Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Junior Developer, Email - Intern (North America - University Students)

Company: ZS

Location: Atlanta, GA

Posted Jan 23, 2025

ZS is a management consulting and technology firm that values its people, offering them opportunities to drive impact and make life-changing solutions. The company's Digital Customer Experience Transformation Practice focuses on omnichannel transformation, with a growing team of content transformation specialists. ZS is currently seeking a Junior Developer, Email - Intern to support their development team in designing and building electronic messaging, while learning about electronic customer relationship management. The role involves delivering exceptional email campaigns, collaborating with the team, utilizing design tools, Salesforce Marketing Cloud, and participating in department projects. Candidates should have strong academic performance, proficiency in design tools, knowledge of Salesforce Marketing Cloud, and excellent communication skills.

Customer Service Consultant (4 days remote, 1 day on-site) - Atlanta

Company: CarMax

Location: Norcross, GA

Posted Jan 23, 2025

CarMax is seeking a Customer Service Consultant for their Norcross, Georgia location. The role involves connecting with inbound customers, guiding them through the car buying process, and ensuring a seamless transition from online to in-store purchasing. The successful candidate will mentor others, achieve sales targets, and provide an iconic customer experience. CarMax values honesty, transparency, and teamwork, offering a high-energy sales environment with opportunities for career growth. Qualifications include sales and customer service experience, strong communication skills, and the ability to work flexible shifts. The role is a hybrid, requiring one day per week on-site at the Customer Experience Center.

Retail Sales Associate

Company: Staples

Location: Cartersville, GA

Posted Jan 23, 2025

Staples is hiring Sales Associates immediately, offering training, flexible part-time hours, and competitive benefits. The role involves providing exceptional customer service, helping customers find products, handling returns, and collaborating in a team-oriented culture. Essential skills include customer engagement, conflict management, and physical abilities to lift and move materials. Preferred experience includes retail customer service or cashier roles.

Retail Sales Associate

Company: The TJX Companies, Inc.

Location: St. Marys, GA

Posted Jan 23, 2025

TJ Maxx Store 1270 in Yulee, FL, is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company offers a flexible schedule, competitive pay, and a range of benefits including discounts, 401(k) contributions, and health insurance. TJ Maxx values diversity and encourages applicants to bring their unique perspectives to work. The position has a starting pay range of $13.00 to $13.50 per hour.

Student Worker - Food Service or Catering

Company: Aramark

Location: Buckhead, GA

Posted Jan 23, 2025

Aramark is offering a Student Food Services/Catering Worker position with opportunities for skill development and career growth. The role involves preparing and serving food, maintaining cleanliness, and ensuring customer satisfaction. Prior experience is preferred but not mandatory. Aramark values diversity and equal employment opportunities.

Customer Service Representative -Hybrid (4 days remote/ 1 day on-site)

Company: CarMax

Location: Kennesaw, GA

Posted Jan 23, 2025

CarMax Auto Finance is seeking a customer service representative to work in a high-energy environment, resolving customer issues and educating them on account management. The role involves handling a wide range of customer service interactions, building rapport, and ensuring a positive car buying experience. The position offers opportunities for career growth and team collaboration. Qualifications include a high school diploma, basic computer skills, and the ability to handle stressful customer interactions.

Pharmacy Technician

Company: CVS Health

Location: McDonough, GA

Posted Jan 23, 2025

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. New hires must complete a training program and satisfy state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. CVS Health values accountability, caring, collaboration, innovation, and integrity.

Outside Sales Representative

Company: Spectrum

Location: Newnan, GA

Posted Jan 23, 2025

Staff Pharmacist PT

Company: CVS Health

Location: Valdosta, GA

Posted Jan 23, 2025

On-Site Service Specialist- Full Time

Company: Grainger

Location: Macon, GA

Posted Jan 23, 2025

Grainger, a leading industrial distributor, is seeking an Onsite Services Specialist. The role involves assisting in inventory management, customer training, and implementation of new KeepStock installations. The position is hourly with a base pay range of $25.00 to $26.00/hour. Key responsibilities include machine break/fix activities, data collection, and customer service. The ideal candidate should have 3 years of customer service or warehouse experience, technical skills, and a valid driver's license. Grainger offers comprehensive benefits including medical, dental, vision, life insurance, generous PTO, and a 401(k) match.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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