Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Relationship Banker - Georgia Northeast - National Hills - Augusta, GA

Company: JPMorgan Chase

Location: Augusta, GA

Posted Jan 23, 2025

The job posting is for a Relationship Banker in Branch Banking at Chase. The role involves delivering exceptional customer service, building relationships, and providing financial solutions to customers. The ideal candidate should have 1+ year of experience in retail banking sales, excellent communication skills, and the ability to work branch hours including weekends and evenings. The position requires licenses such as SIE, FINRA Series 6/7, state registration, and Life licenses. Chase offers a competitive total rewards package, comprehensive benefits, and a diverse and inclusive work environment.

MEAT/CLERK

Company: Kroger

Location: Conyers, GA

Posted Jan 23, 2025

Fo Food Retail Brand Location Supervisor - Berry College

Company: Aramark

Location: Rome, GA

Posted Jan 23, 2025

The Food Retail and Brand Location Supervisor is tasked with overseeing the food service operation, ensuring appropriate food preparation and serving. Key responsibilities include supervising setup, cooking, food storage, inventory management, and staff delegation. The role requires strong leadership, teamwork, and problem-solving skills. Previous supervisory experience in a related field is preferred, along with food and hospitality industry experience. The position involves maintaining excellent customer service, adhering to safety policies, and communicating effectively with staff. Physical demands may include lifting and extended standing.

Engineering Intern

Company: UL Solutions

Location: Atlanta, GA

Posted Jan 23, 2025

The job description is for a Mechanical Engineering Intern position at UL Solutions in Atlanta for the Summer Semester 2025. The intern will work onsite Monday to Friday, assisting Laboratory staff in improving product quality and customer satisfaction. Responsibilities include resolving quality issues, communicating UL's commitment to quality improvement, developing FMEA control plans, and supporting the retail customer in resolving issues with suppliers and service providers. The ideal candidate should be a university student with a major in Mechanical Engineering, excellent communication skills, and strong customer service abilities. UL Solutions is a global leader in applied safety science, offering testing, inspection, and certification services, software products, and advisory offerings to support customers' product innovation and business growth.

Food Service Manager

Company: Aramark

Location: Hinesville, GA

Posted Jan 23, 2025

The Food Service Manager at Smith State Correctional Facility is a management role responsible for overseeing dining operations, ensuring customer satisfaction, and maintaining safety standards. Key responsibilities include leadership development, client relationship management, financial performance, productivity, compliance, and additional front-of-house duties. Aramark values employees who can maintain effective client and customer relationships, demonstrate excellent customer service, and foster a safe and healthy environment. Qualifications include at least one year of management experience, a Bachelor's degree, and strong interpersonal skills.

Staff Pharmacist

Company: CVS Health

Location: Macon, GA

Posted Jan 23, 2025

CVS Health is seeking a Staff Pharmacist to join their team, emphasizing the role's critical importance in delivering enhanced, human-centric healthcare. The position involves managing all aspects of the pharmacy, including patient safety, professional practice, regulatory requirements, quality assurance, customer service, personnel management, inventory management, and financial profitability. The ideal candidate will lead with heart, displaying empathy and compassion for patients, customers, caregivers, and colleagues. They will also motivate and develop their pharmacy support staff, identify business opportunities, and implement solutions to drive growth and improve performance. The role requires an active pharmacy license, immunization certification, and no pending felony charges or convictions for criminal offenses involving controlled substances. Preferred qualifications include a Bachelor of Science in Pharmacy or Pharm.D. degree.

Residential Lawn Specialist/Aerator

Company: TruGreen

Location: Augusta, GA

Posted Jan 23, 2025

TruGreen, a leading lawn care company, is accepting applications on an ongoing basis. They emphasize the importance of every role in their team, promising a career full of learning opportunities and pride in work. The job involves administering lawn applications, diagnosing customer problems, and selling products. TruGreen offers competitive wages, health insurance, training, and paid time off. They value diversity and inclusion, and are committed to hiring veterans.

ConvergeHEALTH - Product Manager, Agile Field Force Solutions - Innovation_Technology

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte Consulting's Life Sciences and Healthcare innovation group, ConvergeHEALTH, is seeking a Product Manager with at least 6+ years of experience in field force technology implementation. The role involves strategic planning, development, and execution of field force technology solutions, particularly focusing on Salesforce Life Sciences Cloud platform. Key responsibilities include product strategy and roadmap development, product development, and sales support. The ideal candidate should have a strong background in agile field force operations, excellent analytical skills, and proficiency in product management tools.

Territory Sales Representative

Company: TruGreen

Location: Augusta, GA

Posted Jan 23, 2025

TruGreen, a leading lawn care company, is seeking a Territory Sales Representative. The role involves selling lawn care maintenance plans to both new and existing customers, either at their homes or over the phone. TruGreen values its employees, offering competitive wages, growth opportunities, and benefits like health insurance, 401k, and paid time off. The company emphasizes its commitment to quality, customer service, and the science of lawn care. Experience in a customer-facing role is preferred, along with strong communication skills and a reliable vehicle. TruGreen is dedicated to diversity and inclusion, encouraging veterans and diverse candidates to apply.

Business Banking Senior Relationship Manager - Atlanta North

Company: Bank of America

Location: Atlanta, GA

Posted Jan 23, 2025

Bank of America is seeking a seasoned professional with 5+ years of experience in commercial lending, business development, and portfolio management. The role involves managing a portfolio of complex clients with annual revenues of $5-50 million, acquiring and maintaining profitable relationships, and providing valuable financial solutions. The ideal candidate should have a proven track record in sales, prospecting, and understanding financial statements. They will collaborate with various teams within the bank to design and deliver financial solutions, and also coach and mentor peers. The position offers opportunities for career growth and making a significant impact.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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