Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Retail Sales Associate - N Georgia Premium

Company: Gap Inc.

Location: Dawsonville, GA

Posted Jan 23, 2025

Gap, an iconic American brand, is seeking a customer service-oriented individual to engage and connect with customers, providing excellent service and product expertise. The role involves assisting customers, offering style suggestions, promoting loyalty programs, and ensuring a seamless omni-channel experience. The ideal candidate is a good communicator, problem solver, and team player, with the ability to handle customer interactions professionally. Benefits include merchandise discounts, competitive Paid Time Off, volunteer hours, extensive 401(k) plan, and comprehensive insurance. Gap Inc. is committed to diversity and inclusion, recently recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity.

Principal Business Consultant, Infrastructure

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Autodesk is seeking a Principal Consultant for Infrastructure to work with their largest customers, defining innovative design, engineering, construction, and management strategies. The role involves leading transformational change, building effective organizations, and ensuring exceptional delivery against the Customer's Success Plan. The ideal candidate should have a Bachelor's degree in a related field, at least seven years of experience in the Civil Engineering/Infrastructure industry, and strong skills in strategic thinking, innovation, program management, and communication. Preferred qualifications include advanced knowledge of Autodesk products and industry practices.

Food Supervisor

Company: Sodexo

Location: College Park, GA

Posted Jan 23, 2025

SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, is seeking a Food Supervisor. The role involves overseeing food operations, ensuring a safe working environment, and facilitating employee training. The company offers a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. SodexoMagic values diversity and inclusion, fostering an environment where all employees are respected and valued.

Spring Internship - Management Trainee Intern

Company: Enterprise Mobility

Location: Statesboro, GA

Posted Jan 23, 2025

The Enterprise Management Internship offers university/college students a chance to gain valuable business and leadership skills in a team-based environment. Interns will handle tasks such as managing a fleet of vehicles, customer service, marketing strategies, and building relationships. The role pays $15/hour and is located in Statesboro, GA. Qualifications include being at least 18 years old, a current college/university Junior or Senior, having 6 months of relevant experience, a valid driver's license, and U.S. work authorization. The internship runs for 10-12 weeks starting the week of February 11th, 2025.

Associate Technical Account Manager, CPG Ads & Promotions

Company: DoorDash

Location: Atlanta, GA

Posted Jan 23, 2025

DoorDash is seeking a candidate for a unique role in their Advertising & Promotion team. The role involves influencing the product roadmap, serving as a first line of defense for API partners, owning API documentation, and triaging advertiser inbounds. The ideal candidate should have 4+ years of experience in technical account management, platform integrations, or product management, with a strong knowledge of APIs and the ability to translate technical concepts to business solutions. They should be analytical, a relationship builder, and comfortable with Excel and SQL. The role offers a competitive salary and comprehensive benefits package.

Shift Supervisor Trainee

Company: CVS Health

Location: Savannah, GA

Posted Jan 23, 2025

Analyst II, CAF Data and Business Intelligence Reporting

Company: CarMax

Location: Kennesaw, GA

Posted Jan 23, 2025

CarMax Auto Finance is seeking an Analyst II, Technical Support and Reporting. The role involves conducting root cause analysis, leveraging various systems and databases, maintaining existing business reporting, and assisting in the design of enhancements to reports and dashboards. The successful candidate will optimize operational efficiency with data, and contribute to CarMax's customer-centric, data-informed approach. Qualifications include a Bachelor's Degree, 1-3 years of analytical or technical experience, proficiency in SQL and DBMS technology, and experience with SSRS/PowerBI, Tableau, Python, and GitHub. The role is based in Atlanta, GA with a hybrid work arrangement.

Advisor - Customer Logistics & Supply Chain

Company: Coca-Cola

Location: Atlanta, GA

Posted Jan 23, 2025

This role involves providing dedicated support to various customers and business partners within the Order To Cash (OTC) Supply Chain organization. The Advisor, Customer Logistics and Supply Chain will handle order processing, inquiries, and issue resolution using Coca-Cola North America's order management system. Key responsibilities include acting as a single point of contact for customers, partnering with sales teams and brokers, and collaborating with various internal teams to resolve order flow concerns. The role requires strong customer service skills, strategic thinking, effective communication, and problem-solving abilities. Knowledge of CCNA Product Supply system, Order Management, and Salesforce & SAP is beneficial. The position involves working in a fast-paced environment, managing competing tasks, and contributing to design projects to support department and key customer objectives.

Financial Services Asset Management Advisory Manager

Company: PwC

Location: Atlanta, GA

Posted Jan 23, 2025

PwC is offering a Manager position in its Customer Service practice within Operations Consulting services. The role involves helping clients optimize their operations for competitive advantage, focusing on product innovation, supply chain, procurement, manufacturing, service operations, and capital asset programmes. The Manager will work as part of a team, solving complex business issues, and developing new skills. Key responsibilities include coaching team members, analyzing complex ideas, and using data to inform decisions. The ideal candidate will have a Bachelor's degree in Accounting & Finance, Business Administration/Management, Corporate Finance, or Economics and Finance, with at least 6 years of experience. A Master's degree in Business Analytics, Financial Mathematics, or related fields is preferred. PwC is committed to diversity and equal opportunity, and offers a competitive salary range of $100,000 - $232,000.

DashMart Team Member - Morrow

Company: DoorDash

Location: Morrow, GA

Posted Jan 23, 2025

Management Trainee

Company: Enterprise Mobility

Location: Roswell, GA

Posted Jan 23, 2025

Retail Associate, SEAS - Commerce

Company: NIKE, Inc.

Location: Jefferson, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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