Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Project Director

Company: GE Vernova

Location: Atlanta, GA

Posted Jan 23, 2025

Executive Underwriter, Managed Care Stop Loss

Company: Liberty Mutual Insurance

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Liberty Mutual is offering an exciting opportunity for an experienced underwriter to join the Medical Stop Loss (HMO Re/PEI) team. The Executive Underwriter will contribute to the growth and profitability of the product line through marketing, underwriting, and managing products and services on new and renewal accounts. The role requires specialized knowledge of stop loss underwriting concepts and strong strategic and marketing capabilities. The ideal candidate should have a Bachelor's degree or advanced degree, 6+ years of underwriting experience, and proven analytical ability to evaluate and judge underwriting risks. Liberty Mutual is committed to fostering a diverse, equitable, and inclusive workplace.

Lab Assistant

Company: BD

Location: Conyers, GA

Posted Jan 23, 2025

Sales Consultant - Full Time

Company: CarMax

Location: Columbus, GA

Posted Jan 23, 2025

CarMax, a leading used car retailer, is seeking a sales consultant. The role involves assisting customers in finding suitable vehicles, guiding them through the purchasing process, and ensuring smooth transactions. CarMax values honesty, transparency, and building relationships with customers. They offer competitive wages, paid training, and opportunities for career growth. No prior auto sales experience is required, as they provide training and a personal mentor. The company is committed to diversity and is recognized as one of the FORTUNE 100 Best Companies to Work For.

Retail Sales Supervisor

Company: Staples

Location: Macon, GA

Posted Jan 23, 2025

Staples is hiring Retail Sales Supervisors to champion customer engagement and oversee front-of-store operations. The role involves increasing sales, conversions, and service, while actively engaging customers for complete solutions. The position offers flexible part-time or full-time hours, generous paid time off, weekly pay, and a career development program. Benefits include associate discounts, 401(k) plan, dental and vision insurance, and more. Essential skills include retail sales experience, effective communication, team coaching, and adaptability to changing business priorities. Staples is an Equal Opportunity Employer.

Sr Product Support Representative

Company: UKG

Location: Atlanta, GA

Posted Jan 23, 2025

MEAT/CLERK

Company: Kroger

Location: Marietta, GA

Posted Jan 23, 2025

The job description involves performing general clean-up and stock work in the Meat department, providing customer service, and demonstrating the company's core values. Responsibilities include waiting on customers, maintaining cleanliness, ensuring product quality, and adhering to company policies. The role requires effective communication, multi-tasking, and teamwork. Desired qualifications include past work experience, knowledge of food handling laws, and previous retail experience. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

General Utility Worker

Company: Aramark

Location: Brunswick, GA

Posted Jan 23, 2025

Aramark is seeking a self-motivated General Utility Worker to maintain cleanliness of dishes, equipment, and environments. The role involves ensuring guest satisfaction, maintaining dishwashing station, equipment, and adhering to safety policies. Flexible hours, including evenings and weekends, are required. Aramark values employee development and equal employment opportunities.

Retail Customer Experience Coordinator

Company: The TJX Companies, Inc.

Location: Newnan, GA

Posted Jan 23, 2025

TJ Maxx Store 0012 in Newnan, GA is seeking a customer service-oriented individual for a front-end leadership role. The position involves promoting an excellent customer experience, overseeing a team of associates, and ensuring a clean, organized store. Responsibilities include training associates, addressing customer concerns, and adhering to labor laws and store policies. The ideal candidate should have retail experience, strong communication skills, and the ability to work flexible hours. Benefits include an associate discount, 401(k) contributions, and various discounts on insurance and services. The starting pay range is $13.00 to $13.50 per hour.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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