Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Retail Sales Travel Specialist

Company: Staples

Location: Peachtree City, GA

Posted Jan 23, 2025

Staples is hiring immediately for Travel Specialist roles, offering comprehensive training. The position involves assisting customers with travel services, products, and identity-related products/services. Benefits include generous paid time off, career growth opportunities, associate discounts, and more. Essential skills include customer service experience, proficiency in Microsoft Office, and ability to work in a fast-paced environment.

Assistant Store Leader

Company: Kroger

Location: Marietta, GA

Posted Jan 23, 2025

Pharmacy Intern

Company: CVS Health

Location: Jefferson, GA

Posted Jan 23, 2025

(USA) Operations Manager - Floor - Outbound

Company: Walmart

Location: Atlanta, GA

Posted Jan 23, 2025

The job involves communicating with various stakeholders, driving business plans to meet facility goals, forecasting staffing and performance, preparing business reports, ensuring compliance with standards, resolving concerns, supervising associates, and leading teams with respect, integrity, and a focus on customer service. Walmart offers competitive pay, bonuses, and comprehensive benefits including health, financial, and time-off benefits. The position requires a bachelor's degree and relevant experience, with preferred qualifications including financial modeling, budgeting, and supervisory experience.

Shift Supervisor Trainee

Company: CVS Health

Location: Kennesaw, GA

Posted Jan 23, 2025

Personal Banker

Company: PNC

Location: Atlanta, GA

Posted Jan 23, 2025

MRB (Materials Review Board) Attendant 1st shift (onsite)

Company: RTX

Location: Columbus, GA

Posted Jan 23, 2025

Pratt & Whitney, a company transforming the future of flight, is seeking curious individuals to join their team in Columbus, GA. The Quality Review Clerk/Attendant role involves inventory control, kitting, auditing, shipping, receiving, and dispositioning nonconforming material. The position requires U.S. citizenship due to access to restricted systems. Benefits include medical, dental, vision, life insurance, 401(k) match, and paid time off. The company values diversity and inclusion, fostering an environment where employees can be their whole selves.

Senior Actuary - International

Company: CVS Health

Location: Atlanta, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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