Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Part Time Customer Experience Coordinator

Company: The TJX Companies, Inc.

Location: Duluth, GA

Posted Jan 22, 2025

TJ Maxx Store 0384 in Duluth, GA is seeking a customer service-oriented individual to lead a team of associates. The role involves promoting an excellent customer experience, overseeing front-of-store operations, and maintaining a clean, organized store. The successful candidate will have strong communication and organizational skills, a history in retail, and 6 months of leadership experience. Benefits include an associate discount, 401(k) contributions, and various discounts on insurance and services. The position offers a starting pay range of $13.00 to $13.50 per hour, with potential for a 401(k) match, medical/dental/vision benefits, and more based on service or hours requirements.

Maintenance Custodian Associate

Company: Walmart

Location: Savannah, GA

Posted Jan 22, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Atlanta, GA

Posted Jan 22, 2025

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personal, convenient, and affordable services. The Shift Supervisor Trainee role prepares employees for higher-level supervisory roles, focusing on management, customer service, and key business aspects. Successful trainees can be promoted to Operations Supervisor or Shift Supervisor positions, crucial for store execution, performance, and customer loyalty. The role requires deductive reasoning, communication skills, and flexibility, offering a pay range of $16.00 - $24.00. CVS Health provides comprehensive benefits and well-being programs to its employees.

Compensation Programs Senior Manager

Company: Salesforce

Location: Atlanta, GA

Posted Jan 22, 2025

Salesforce, a global leader in CRM software, is seeking a Compensation Program Senior Manager. The role involves leading and implementing compensation programs, setting strategy, and assessing business impact. Required experience includes a bachelor's degree, 10+ years in Compensation or Finance, expertise in financial and statistical analysis, and proficiency in Excel and Google Suite. The position requires working in a fast-paced environment, managing priorities, influencing decision-makers, and ensuring on-time, on-budget project delivery.

Strategy& Manager - Digital Value Transformation

Company: PwC

Location: Atlanta, GA

Posted Jan 22, 2025

PwC offers a Manager role in Technology Strategy services, where you'll help organizations develop strategies to transform their technology capabilities and solve critical challenges. The role involves building agile operating models, leveraging digital analytics, and using modern management techniques. As a Manager, you'll work as part of a team, solving complex business issues from strategy to execution. The ideal candidate will have a Master's degree, 5+ years of experience, and expertise in digital value creation and contact center/service excellence. They should possess strong leadership, strategic thinking, problem-solving skills, and the ability to manage teams and multiple workstreams.

Retail Markdown Associate

Company: The TJX Companies, Inc.

Location: Atlanta, GA

Posted Jan 22, 2025

TJ Maxx Store 0332 in Atlanta, GA is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company offers a flexible schedule, competitive pay, and a range of benefits including associate discounts, 401(k) contributions, and health insurance. TJ Maxx values diversity and encourages applicants to bring their unique perspectives to work. The position has a starting pay range of $12.00 to $12.50 per hour.

Merchandise Associate

Company: The TJX Companies, Inc.

Location: Brunswick, GA

Posted Jan 22, 2025

HomeGoods is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering a highly satisfied customer experience, maintaining a clean and organized store environment, and adhering to all operational standards. The company values a positive store culture, encouraging honesty, integrity, and respect. Benefits include an associate discount, 401(k) contributions, and various discounts on insurance, child care, and cell phones. The starting pay range is $12.00 to $12.50 per hour. HomeGoods embraces diversity and encourages applicants of all backgrounds to apply.

Quality Control Group Specialist

Company: Leidos

Location: College Park, GA

Posted Jan 22, 2025

Pharmacy Technician

Company: CVS Health

Location: Rome, GA

Posted Jan 22, 2025

CVS Health emphasizes a heart-centric approach to healthcare, focusing on enhancing human-centric services. The company aims to transform healthcare by improving access, lowering costs, and providing personalized, convenient, and affordable solutions. Pharmacy Technicians play a crucial role in delivering operational and service excellence, ensuring accurate and timely prescription fulfillment, and contributing to positive patient experiences. CVS Health offers comprehensive benefits, including medical, dental, vision, retirement savings plans, and well-being programs. The role requires rigorous training, adherence to safety protocols, and the ability to handle various physical demands.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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