Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Retail Supervisor, Full Time - Perimeter

Company: Gap Inc.

Location: Atlanta, GA

Posted Jan 21, 2025

Gap Inc. emphasizes its optimistic American style and legacy, focusing on its future-oriented approach. The company values its employees and customers, aiming to leave the world better than found. The role involves supporting store leadership, role modeling selling behaviors, and ensuring a positive customer experience. Key responsibilities include treating all with respect, promoting loyalty programs, and maintaining productivity. The ideal candidate embodies Gap's values, communicates effectively, and is open to flexible scheduling.

Store Manager In Training

Company: CVS Health

Location: Atlanta, GA

Posted Jan 21, 2025

CVS Health is offering a Store Manager In Training (SMIT) program, a 16-week development role designed to prepare individuals for a CVS Store Manager position. The program includes self-paced, collaborative training with virtual and hands-on learning experiences. Key aspects of the role involve effective communication, customer care, merchandising strategies, and inventory management. CVS Health supports growth and offers a competitive pay range, comprehensive benefits, and various well-being programs. The company values its employees and communities, providing a range of benefits including medical, dental, vision, 401(k), life insurance, disability benefits, and more. The application window for this opening closes on 03/13/2025.

General Operations Manager - 1st Shift

Company: GXO

Location: Lithia Springs, GA

Posted Jan 21, 2025

GXO is looking for a Warehouse General Manager to oversee operational and personnel activities in the facility. The ideal candidate will have 5 years of experience in supply chain, warehousing or distribution environment, as well as managerial/supervisory experience. GXO offers competitive compensation and a generous benefits package, including full health insurance and a company incentive plan.

Retail Key Carrier Full Time Now Hiring

Company: The TJX Companies, Inc.

Location: Duluth, GA

Posted Jan 21, 2025

Marshalls, a retail store, is seeking a Key Carrier to contribute to the growth of their career. The role involves alternating between Coordinator and Key Carrier, maintaining all aspects of the store, and providing exceptional customer service. The company culture encourages discovery, change, and teamwork. Benefits include discounts, 401(k), health insurance, and more. The starting pay range is $14.00 to $14.50 per hour.

Merchandise Associate-Backroom 7a-2p

Company: The TJX Companies, Inc.

Location: Augusta, GA

Posted Jan 21, 2025

TJ Maxx Store 0456 in Augusta, GA is seeking a customer service-oriented individual to contribute to their career growth. The role involves delivering a highly satisfied customer experience, maintaining a clean store, and supporting a positive store culture. Benefits include an associate discount, 401(k), and various insurance options. The starting pay range is $12.00 to $12.50 per hour. TJ Maxx values diversity and encourages applicants to bring their unique perspectives.

Software Engineer I, iOS - Slack

Company: Salesforce

Location: Atlanta, GA

Posted Jan 21, 2025

Salesforce is a company that inspires the future of business with AI+ Data +CRM. They help companies across every industry blaze new trails and connect with customers in a whole new way. The company values its employees and offers a positive, diverse, and supportive culture. They also provide various benefits and perks, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Personal Banker Browns Bridge Branch, Gainesville, GA

Company: Wells Fargo

Location: Gainesville, GA

Posted Jan 21, 2025

Wells Fargo is seeking an Associate Personal Banker (SAFE) for their National Branch Network. The role involves delivering exceptional customer service, building relationships, and proposing appropriate products and services. The bank emphasizes a supportive work environment with competitive salary, robust benefits, and programs for work-life balance. The ideal candidate should have customer service experience, ability to handle complex transactions, and proficiency in educating customers about technology and mobile banking. The position requires SAFE registration and compliance with the S.A.F.E. Mortgage Licensing Act. Wells Fargo values diversity and inclusion.

Retail Backroom Coordinator

Company: The TJX Companies, Inc.

Location: Albany, GA

Posted Jan 21, 2025

TJ Maxx is a retail company that offers exciting surprises and a commitment to the thrill of the find. They have over 1,000 stores with different products and a focus on customer experience. The company values diversity and inclusion, and provides various benefits to its employees. The job description highlights the importance of teamwork, communication, and adaptability.

IT Analyst I

Company: Chick-fil-A, Inc.

Location: Atlanta, GA

Posted Jan 21, 2025

Support Now, a sub-department of Field Operations, offers comprehensive support to corporate users and quick-service restaurants. They provide assistance through various channels, focusing on speed, accuracy, and a positive user experience. IT Helpdesk Agents, key members of this team, are responsible for resolving technology-related issues for Chick-fil-A Franchisees. The role involves utilizing a ticketing system, diagnosing and troubleshooting problems, and contributing to a knowledge base. The department values teamwork, collaboration, and continuous improvement, offering a flexible work model. Minimum qualifications include an Associate's Degree or undergraduate enrollment, basic Microsoft Office skills, and the ability to work independently. Preferred qualifications include a Bachelor's Degree in relevant fields, Help Desk/Call Center experience, and hospitality or Chick-fil-A restaurant experience.

Pharmacy Intern

Company: CVS Health

Location: Marietta, GA

Posted Jan 21, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Center Director

Company: KinderCare Learning Companies

Location: Norcross, GA

Posted Jan 21, 2025

KinderCare Learning Companies, the first early childhood education provider to receive the Gallup Exceptional Workplace Award, is seeking a Center Director. This role involves hiring, engaging, and developing a team of educators, partnering with parents, and cultivating positive relationships with families, teachers, and community partners. The Center Director will use their business, sales, and marketing skills to grow KinderCare's presence in the community. Benefits include discounted child care, medical, dental, and vision coverage, mental health support, health and wellness programs, and more. KinderCare is committed to providing high-quality child care to all families, regardless of their background.

B2B Channel Partner, Director

Company: Mastercard

Location: Atlanta, GA

Posted Jan 21, 2025

Mastercard is seeking a B2B Partnership Director to drive measurable customer success by coordinating with internal teams and building relationships with B2B network partners. The role involves developing partnerships, addressing pain points in B2B payments, and transforming the payment process to create new value. The ideal candidate should have sales and partnership experience, be strategic, detail-oriented, and experienced in managing matrixed organizations.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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