Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Access Control Specialist - Full Time

Company: Amentum

Location: San Antonio, TX

Posted Oct 23, 2025

Must have and maintain a valid state driver’s license in good standing. Monitor and control the access of employees and visitors in and out of restricted areas…

Business Improvement Analysts

Company: Medtronic

Location: San Antonio, TX

Posted Oct 23, 2025

You will facilitate alignment meetings to drive project success from design to implementation, leveraging new tools and technology to increase automation in…

2026 Intern – Information Architecture

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

IBM offers a summer 2026 internship with responsibilities in information architecture and marketing. The role involves improving site experience and requires a bachelor's degree. It's based in Austin with hybrid work.

Janitor/Cleaner

Company: Myers Community Cleaning

Location: Dallas-Fort Worth, TX

Posted Oct 23, 2025

Perform thorough cleaning of guest rooms, public areas, and back-of-house spaces to ensure high standards of cleanliness.

Registered Nurse ICU

Company: PRN Healthcare, LLC

Location: Pasadena, TX

Posted Oct 23, 2025

Take control of your career with a travel contract or local contract. A robust credentialing team that helps locate and pay for pre-employment labs and testing.

Registered Nurse ICU

Company: PRN Healthcare, LLC

Location: Pasadena, TX

Posted Oct 23, 2025

Take control of your career with a travel contract or local contract. A robust credentialing team that helps locate and pay for pre-employment labs and testing.

Digital Technical Specialist - Red Hat

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

The text is a job description for a Sales Digital Technical Specialist role at IBM, supporting Red Hat. It highlights the company's global presence, focus on solving big problems using various technologies, and the need for talented sales professionals. The role involves being a technical expert and advisor, collaborating with teams, driving sales processes, delivering workshops and demonstrations, and maintaining product knowledge. The position is based in Austin, TX, with a hybrid work arrangement.

Call Center Specialist

Company: Texas Star Pharmacy

Location: Plano, TX

Posted Oct 23, 2025

Answer and manage incoming phone calls with professionalism and empathy, reflecting our company values. Are you comfortable handling a high volume of phone…

Customer Success Engineer

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, focusing on a role as a Customer Success Engineer (CSE) for HashiCorp tools. The CSE role involves helping customers adopt and optimize HashiCorp solutions, driving value attainment, and ensuring customer success throughout the customer journey. The position requires technical expertise, strong communication skills, and the ability to work in a dynamic environment.

Informaticist RN

Company: St Luke's Health

Location: Houston, TX

Posted Oct 23, 2025

RN ‐ Current unencumbered license to practice as a Registered Nurse (RN) by the Texas Board of Nursing. Possess good communication skills (written and verbal)…

AppleCare Data Scientist

Company: Apple

Location: Austin, TX

Posted Oct 23, 2025

Partner with technical and non-technical stakeholders to translate problem statements and requests into technical requirements.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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