Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Member Services Representative

Company: UFCU

Location: Austin, TX

Posted Aug 28, 2025

Answer all calls demonstrating strong professional telephone etiquette. Has a passion for service excellence, and responds to a high volume of calls by…

Injection Mold Supervisor

Company: Seoyon E-Hwa Texas Inc.

Location: Hutto, TX

Posted Aug 28, 2025

Assist in identifying mechanical, hydraulic, and electrical issues on injection molding machines and coordinate with the maintenance department to ensure proper…

Commercial Plumbing Foreman

Company: Allstate Plumbing Heat & Air

Location: Round Rock, TX

Posted Aug 28, 2025

General Qualifications: *Current Journeyman/Journeywoman license is Required *Valid Texas Drivers License - Required *Previous applicable work experience…

Sales Associate

Company: Massage Envy

Location: Austin, TX

Posted Aug 28, 2025

Provide outstanding customer service by greeting clients, scheduling appointments, and answering questions. Convert guests to members and book future services…

Carpenter

Company: Christman Building Innovation Group, LLC

Location: Mesquite, TX

Posted Aug 28, 2025

Must have own hand tools, power tools to be provided by Christman. Utilizes tools including but not limited to chisels, planes, saws, drills, and sanders to…

Seasonal Sales Associate

Company: Nespresso

Location: Austin, TX

Posted Aug 28, 2025

As the welcoming face of our retail boutique, you will greet customers, offer complimentary coffee tastings, help with boutique operations and provide an…

Cybersecurity Analyst-Threat & Vulnerability Management

Company: The Emery Company

Location: Houston, TX

Posted Aug 28, 2025

The selected contractor will support key cybersecurity initiatives including SIEM operations, automation, incident response processes, and integration of…

Furniture Sales Consultant

Company: Havertys Furniture Companies

Location: Austin, TX

Posted Aug 28, 2025

Substantial associate discount on our quality merchandise. Reinforce customer selections and assist in completing the look of their rooms.

Marketing/Business Development Coordinator

Company: Huitt-Zollars

Location: Houston, TX

Posted Aug 28, 2025

Partner with communications/marketing team members to develop content for communication channels, including website, social media, and intranet that ensures…

Registered Pharmacist

Company: BCP Veterinary Pharmacy

Location: Houston, TX

Posted Aug 28, 2025

Answer incoming calls from veterinarians and pet owners. BENEFITS:* Health Insurance, Dental insurance, Life Insurance, up to 6 paid holidays, 2 weeks PTO,…

Machine Operator Shift – 1st Shift

Company: Pratt Industries

Location: Schertz, TX

Posted Aug 28, 2025

Cross-train on various machines and positions to support plant operations and personal growth. Monthly incentive bonus if plant goals are met.

Non-Profit Client Associate

Company: GA Group Houston

Location: Houston, TX

Posted Aug 28, 2025

Work closely with Non-Profit Client Associate team members to develop creative outreach strategies and continuously improve campaign performance.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

Related Pages

© 2026 Job Transparency. All rights reserved.